I was very impressed with Phoebe Jang. She was very professional and personable.
Review by Arunsi2 months ago
My advisor was extremely helpful
Review by Chukwunazaekpere2 months ago
Lack of information on ongoing process of application.
Review by Kauthar Galvanoni2 months ago
Sunny Singh was really good to work with. He answered all our questions in a very professional way. He was there when we needed him at the closing of our new home.
Thank you Sunny
Review by Taimay2 months ago
Quick and easy. Representatives were very friendly and helpful
Review by DimGreece2 months ago
Barbara Moody was wonderful & very helpful when we asked questions of her. She answered all our questions so we could understand what we were doing & completed all the requirements & documents that we needed quickly & efficiently. She was very pleasant to work with & everything went very smoothly. Thank you!
Review by Parameswary3 months ago
Very easy. Excellent service. Mortgage specialist excellent,very easy to get in touch with.
Review by Susonni3 months ago
I have no real comment other the agent I dealt with was great
Review by Efser DePristo3 months ago
Very smooth transaction with Sunny Singh
Review by Wendyy3 months ago
The agent I dealt with was Ziad Bitar. He was fantastic! I didn’t have clue what I was doing he explained everything little thing as we moved along. He was also very compassionate I inherited the home and it needs a ton of work. Therefore was I not only clueless I was emotional. He was just there for me. He made me feel like I was his only client.
Review by Seiran Alyatim3 months ago
thank you for your service
Review by Breakeryard Loaring3 months ago
Because this was fast and very well done.I had my money only one month after my request.Thank you.
Review by Supasta3 months ago
The staff made a CHIP Reverse Mortgage a simple and easy procedure. I would definitely recommend them to anyone seeking a reverse mortgage.
Review by Jiaming3 months ago
Michal Chan did an excellent job in helping to process my application for a Chip Reverse Mortgage. It is comforting for me in my mid 80's that I now have a better cash flow should I need it. My only complaint that I have is the reams of paper work, I guess that is necessary in today's world. Thank Gerry
Review by Siyumak4 months ago
ok I would like to set up for payments
Review by Emanur4 months ago
Everthing was excellent until something seems to happen between us signing the papers & them getting back to Chip & processing. One Gerard new about this he looked into & it went very quickly.
Review by Semmens4 months ago
very professional to work with. no pressure,a very relaxing transaction.Mr. Chan was very polite,professional and so easy to communicate with.
Review by Hojoong Bluntzer4 months ago
From the first conversation to the last everyone was professional and more then helpful. I would recommend your services to everyone who are thinking of going this route. It has given me piece of mine and allowing me to Do what I want
Review by AxeSlinger4 months ago
Setup is too bureaucratic
Review by RetroFuture Osmaeva4 months ago
Too many things forgot by the broker.
We filled in the form and sent a void check to start taking interest in August and it was never sent in, know we have to pay more for the next ten months to make up for it, we try to budget our money and it is an inconvenience to us.
We had to make too many phone calls to get satisfaction.
Review by Moamuz4 months ago
The agent was pleasant and efficient to work with. The only "but" I had was that the process to pay out the original mortgage and LOC took longer than expected and I kept getting told certain dates of completion. I see the statement of funds but my bank still shows a balance in the mortgage and LOC so I think there was just a miscommunication or misunderstanding on my part.
Review by RicoLovesSnow4 months ago
Fast, reliable service. Very easy to deal with.
Review by Daishy4 months ago
Phoebe was extremely helpful and informative in ushering us through the processes. Thanks to her and everyone else for ensuring our CHIP reverse mortgage was authorized with payout as needed.
Review by Neiha4 months ago
This was an excellent experience. Gabriel Robert at CHIP was perfectly helpful. He initially stated that the whole process would take up to a month, but the appraiser got to my home right away, and got his report in, and I got all of my documents together as Gabriel requested, and the Lawyer, Glen Dowlng received the legal documents, and got me into his office immediately, and the cash was in my account on Dec. 5.
This was quite remarkable!
Review by Peryshak4 months ago
Ziad, my CHIP representative went out of his way to get this done. Well done Ziad