Had a really bad experience with Chicken Shop in tooting. Had my first ever order from Chicken Shop to my work place. Just a tiny peace of chicken with some sweet potato fries + apple pie slice coasted me over 20£, it’s ok I wanted to try it out. Order came on time, food was fine but my apple pie ( coasted £6,50 per slice) was a complete horror in a box.. nothing like advertised and portion was extremely small.
I did contact the customer service sending them picture of order I’ve received and picture of what they advertise on their site. Person name Greham was polite and promissing, but after 3 days of refund and other promisses still no refund happened. ( I did agree to pay for my food but requested a refund for a completely anacceptable pie)
Just want to warn people not to order from them, very over rated, expensive and at the end of the day if something goes wrong you will never see your refund!
Review by Najjiha2 years ago
Delivery prices more expensive??
Good food but I can't understand why they charge 10%+ more for menu items through deliveroo? There's no VAT (20% saving) on takeaway, no tables to clean and no washing up. Deliveroo change separately for delivery (and prompt you to tip as well!!) so why is it more expensive?
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North Green Street 125