Clothing don't look like the pictures. Fabric is very cheap. It takes almost one month to receive the merchandise. And when You try to get a refund they take days to reply to the email and then they take more time to give You the mailing address to return the items, then if it's more than one item they will only give You a refund for one item then ask You for the order number and all the information all over again. They do not want to give You the refund so they delay answering questions delay giving a response. I wouldn't recommend this company to My worst enemy.
Review by Lawi2 years ago
I ordered a few items recently and I absolutely loved every item! The quality is great and the shipping was quick.
Review by NLewis2 years ago
I ordered three very sexy items. They came quickly, the quality was well made and the items looked exactly like the picture. Customer service was wonderful they were Timely and getting back to me and my questions. They helped me with my delivery every step of the way. I cannot wait to order more from this site. Thank you Chic me for your help and your wonderful clothing. Cheers!
Review by Bongojolo Santini2 years ago
I absolutely loved the dress! Looks exactly the same as it did on the picture! Will be ordering more
Review by Leoancha2 years ago
Delete the items in your cart, delete the App. If you really want to take a gamble to see if and when you will get your items, pay only with PayPal.
I placed an order, had issues with shipping, out of 5 messages sent to customer service I had received 0 correspondence NADA! But they are quick to take your money right... had to settle my case w/ PayPal to get my money back for items I was never going to get.
Just DONT do it.
Review by Italy3 years ago
I would like to know where my order is I will get an answer through my Lawyers group I see too many bad reviews please dont let you be scams
Review by CoolGamer3 years ago
Placed my order in September. It's now November and still no shipment. I've emailed. No response. I've called the number provided, "no longer in service". Filed a dispute with my bank. Checked the tracking number provided. Says packing label created. No movement. Beware!
Review by Drunella Birsimijoglou3 years ago
They charged me more money after I had already paid for my order. I only received half my order. They do not respond to my emails, facebook messages, etc. They are scamming people out of money, don't fall into the trap.
Review by Mihalik Actionpacc3 years ago
So, I placed an order for a bathing suit back in September. I have been checking the status of my shipment and it apparently has been in Long Island since the end of September with the description "shipping label created". I checked it again just now and the status is still the same. I have also written them emails inquiring about this but I have received no response back either. I was really excited because this bathing suit looks so pretty but now, after reading all of these reviews, I'm worried. Lesson learned, read reviews before shopping online!! Still crossing my fingers it arrives!
Review by Barcley4 years ago
I purchased a couple of sweatshirts for my nieces, specifically the NAP QUEEN and TOO TIRED ones and they loved them. The quality and fit were spot on. They were also available for a good price. Im not fond of online shopping but any site that makes the process easy for my is alright with me.
Review by Servadio Dinicica4 years ago
I've had many issues over the last year but think, why not let's try again because I do like their items.
One order was never received and took months to get responses. Returning the one item I did get was out of the question and nearly impossible. So I still have a jumpsuit that I just needed a smaller size in :/
Eventuality they credited be back the not received items- all but shipping. Gave me a 20% off code and offered free shipping.
Hesitant for imobvious reasons- I did place another order.
The code worked and I got back the 12$ for shipping within a week.
I did have to send one email since the two day shipping wasn't accurate. (it had been a week)
Response within 24 hours. (Shocked!!!)
My items are scheduled to be delivered today so I'll keep everyone posted on the delivery and condition of the items.
I'm giving a three for the attempt to make things right.
Review by Riglis4 years ago
I orderd a pair of earings on the 20 of december it did not arrive till now... No respons on emails or posts just embaressing!
Do not order anything there!
Its so sad to see that this new company does not give a sh*** on there consumers
Review by Pintilie4 years ago
I ordered a jacket from Chichime the end of November and received it 12/5. Once I received the jacket I tried it on because I saw I was only allowed 3 days to return the product back with an RAN. I emailed right away and have yet to receive a response. I emailed 12/7, 12/9, 12/16 and 12/28. Of course no phone number is listed to call them. I even tried commenting on pictures they post daily on Instagram stating I've been trying to contact them and have not gotten any feedback. ZERO! ZILCH! NADA! NO FEEDBACK! So....not only did they get my money, I have a jacket that doesn't fit. I would HIGHLY suggest NOT ordering from this company. As you can see by the numerous reviews, this is happening to a lot of people. I wish there were negative stars rating to choose from because they don't even deserve a 1. Five stars would be given for top scam company!
Review by Alasia Yuzbashyan4 years ago
I'm not too much of a fan of online shopping because of all the scams I read about but I had to have this jacket after seeing it on IG. I took a chance and ordered it Monday after my sister convinced me. It just came in the and I must say I'm relieved. The jackets better than what I hoped for Plus I look amazing in it ;) thanks!
Review by Fecility4 years ago
This shirt is exactly what I needed and my kids this is cool (which doesn't happen often). Thanks guys for making that happen right in time for this weekend.
Review by Somerwestworld4 years ago
Very hard to get ahold of anyone...I had an issue with an item not being as advertised, but could not get a refund. It took many emails to get a credit, and to order replacement item. Ordering would not accept my credit. You can find better items on other sites without such a hassle, plus they have phone numbers to get ahold of customer service!
Review by Gingercat4 years ago
It says something when a company doesn't have a listed phone number! I sent back a return with a return authorization number they sent me. They never gave me a credit. I'm owed $137.00. No response to NUMEROUS emails
Review by Aziuz4 years ago
I bought some items in August and have not received them. I contacted the company on numerous occasions and have not received any response. I even went as far as reporting it to the Better Business Bureau who also did not get any response from the company. They are a bunch of thieves, do not buy from them.
Review by VKap Boltenko4 years ago
Chichime.com is more than happy to take your money and rapidly send you a poorly made product. But, when you inquire about returning or exchanging a product the company refuses to communicate with you. The only method of contact is through email. I emailed [email protected] six times about exchanging a product and got no response. For $80 I would like to be pleased with my purchase. Not saddled with something I do not want. My overall recommendation is - DO NOT BUY FROM CHICHIME.COM!
Review by Stm Gerritts4 years ago
First off let me tell you this site is totally bogus. I ordered a pair of leggings and a jacket. Mind you not both items were about average priced (Leggings $32 and Jacket $85). When the package arrived I was mortified at how small it was and started to worry. A jean jacket shouldn't be able to fit into a tiny A5 envelope. When I pulled out the jacket my suspicious were confirmed. The jacket was made out of the flimsiest and cheapest material ever, nothing like the thick sturdy Jean jacket from the photos. But the worst part came when I realized they sent me a totally different color. The jacket I ordered was gray NOT green. When I told them that I was wanted my money back and return the item I received no answer. I had to send numerous emails (who has time for that?) just to get a response. They argued telling me that I would not be able to get a refund. What?!!! You sent me the wrong item and you are expecting me to be happy about it without my money back? I sent the item back two weeks ago and still have not heard a single reply. My money is gone. They never credited my account or refunded my money. PLEASE DON'T BUY HERE!
Review by Kaitlyne4 years ago
Estoy totalmente enamorado de mis nuevas pulseras! Siempre recibo cumplidos cuando me los pongo :)
Review by Staponkus4 years ago
That comment was the first of several I received on the beach this weekend after I wore my chichime Litza bikini. It looked and felt AMAZING! Will definitely check out and order more!
Review by Krystina4 years ago
Chichime.com is more than happy to take your money and rapidly send you a poorly made product. But, when you inquire about returning or exchanging a product the company refuses to communicate with you. The only method of contact is through email. I emailed *******@chichime.com six times about exchanging a product and got no response. For $80 I would like to be pleased with my purchase. Not saddled with something I do not want. My overall recommendation is - DO NOT BUY FROM CHICHIME.COM!
Review by KiwiTJK4 years ago
They don't issue refunds! I purchased a dress from this site. The dress was horrible quality, besides not fitting me it had rips all over the bottom. I contacted them to get a RAN # which they require for returns. It took 3 emails to get this number. I sent the dress back and tracking # showed that they received it. I emailing them 5 times about my credit and did not receive response for 3 weeks. After 3 weeks I got an email saying that they did not receive the dress, but will issue me a credit. I told them that I want a full refund to my card. I do not want to order anything else from them due to the terrible quality of the merchandise and receiving lack of communication. Based on this transaction I believe this is a scam.There are plenty legitimate businesses where you can get nice merchandise and good service that includes refunds, DON'T ORDER from this one.
Review by Pennside4 years ago
Love love ChichiMe. Great prices, great customer service and wonderful products! I'm in love with everything I've ever ordered :)