My daughter received a vanity set for Christmas and upon opening to assemble it, the mirror was shattered and the vanity itself was covered in scratches. I took 6 attempts to contact their customer service number and I was told to return it to the store. The pamphlet enclosed with the product specifically states "it is not necessary to return the unit to the store where purchased... contact customer service to request parts..."I was informed the company itself would only be able to send new hardware for assembly and there was nothing further they could do for me.
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