Poor customer service. Vertical slider windows installed but left a gap at bottom which needed an additional sill piece. Was told this would take 2 weeks. I didn’t hear anything after 3 weeks and had to keep chasing customer services. Was then informed the windows would need removing! Eventually returned over a month late to add the additional sill piece. Never advised if there was an error in the initial measurements. One of the windows then had an alignment error and would not fully close. Was assessed in July- I’m still waiting for it to be corrected and it’s now September.
Review by OceanLoverBC4 months ago
The company was professional all the way through from the first sales call to installation. They took care to make sure the specification was correct and matched to my existing windows before I finalised the order.
The installers were polite, clean and efficient and did a fabulous job leaving the site clean and clear and well finished.
Review by Sergiox5 months ago
I’m gravely disappointed. The front door was very expensive. The colour was incorrect. It is stiff (children and grandparents cannot open the lock) and the hardwood threshold has already chipped. The company have failed to respond to my emails.
Review by Sathaporn5 months ago
We are delighted with our new Internorm Windows and doors supplied by Cherwell Windows and Doors. All aspect of the installation went very well from the start to finish. We definately recommend this installer.
Review by Nigelmullins5 months ago
Great company and product. From time of order to delivery no problems. Engineers arrived on time were professional, polite, tidy Demonstrated working of door and safety features. Extremely pleased with product. Would recommend this company.
Review by AmandanW Duggie5 months ago
Delighted with both the excellent quality of our new conservatory and the customer service received throughout, including the expertise and high level of care and consideration shown by the team of fitters, who helped make the whole installation process go as smoothly as possible.
Review by Rosymar6 months ago
Clean and tidy install. Fitters demonstrated working mechanism and removed all waste materials. Would recommend.
Review by LennyVazques6 months ago
Great Product & Fitter best ever
But most important the fitter was excellent
Will strongly recommend
Review by Girlrainreign6 months ago
Very professional and efficient!
Review by Nyhema7 months ago
Nice door good service.
Review by Kyucheol Caloca7 months ago
Quick response to enquiry. Excellent quote and survey. The window fitters were polite and professional and finished on time.
Review by Rogitta7 months ago
We have just had a new , large , extension , and we probably haven’t been the easiest clients due to different stages of completion in the project leading to installation of windows over three different installations. However Cherwell have worked with us and we are now so happy with our finished product. Thank you all .
Review by Bladimer Mallesh7 months ago
Pleasant staff, efficient, measuring and fitting all done expertly
Review by Colligiani8 months ago
Review by Sompop9 months ago
Good service, great windows.
Review by Kostandis9 months ago
Very hard workers, obliging and friendly. I did have to call them back to correct something small. otherwise pleased.
Review by Ishvaree9 months ago
Quality of windows is excellent; Installation undertaken very professionally, with high quality replacement of existing windows; Ryan, Nick and the team very accommodating with tight timelines between purchase and installation.
Review by Mahfuzer9 months ago
Excellent service from start to finish. Very happy with our new front door!
Review by Huanying9 months ago
Great company and products, helpful and friendly staff. Professional from start to finish.
Review by Maryling Selector10 months ago
Good product, Good people. I think providing a way of being able to visually present their product as it would appear in your home would make a huge improvement as it is not always easy to visualise more complex structures such as bays when you are looking at one dimensional drawings.
Any issues / problems were handled well along the way and communication was easy.
Remember to supply tea, biscuits & cake - it always goes down well.
Review by Mehrzad Aime10 months ago
We are very pleased with windows and doors and the fitters no complaints at all,in fact our friends from Chacombe had Cherwell to do a front porch after we said.
Review by Laisse10 months ago
Cherwell Windows were most helpful understanding our needs to have a replacement door and window installed with a degree of urgency as we were planing to move. . The process from start to finish was excellent and we strongly recommend the company's ability to provide first class service.
Review by Schuckers11 months ago
Easy to deal with, transparent pricing and an excellent installation team. We'll done!
Review by Rupet Colosio11 months ago
Product and service was excellent.
The Internom sliding doors are so beautiful, they have received very good comments for the chic style by friends and family
Review by Francelia11 months ago
Very happy with our new windows and the whole seamless processes start to finish!