Cherry Tree Design Reviews

From a practical standpoint, the shoji doors from Cherry Tree Design create a nice partition between rooms. The thing that makes these special is the beautiful craftsmanship. They are gorgeous! Everyone who comes to our home notices them and asks about them. It is clear that the folks at Cherry Tree Design take pride in their work. From the first contact, to the packaging and final delivery, it was clear that they truly care about creating a fine product and an excellent customer experience.

This is easy: one will not find a better-run business than Cherry Tree Design and the product is phenomenal. From the web site to the real people on staff who are passionate about what they do, CTD is first in its class. About the doors we bought...not only through our amateur eyes are they stunning but the master carpenters who built our custom home were very impressed with the quality. Worth ten stars.

The "Complete Satisfaction Company".
From the receptionist to the staff on the order desk, to the fabricators, to the shipping department to the absolute quality of the product, there is everything to like.

First, the telephone design/sales team is very professional and knowledgable. I have ordered two custom doors and the process from order to delivery was seamless. The craftsmanship and beauty of the doors exceeded my expectations.

Very well made shoji doors. The plywood kick panels could be a better stain match to the solid cherry elsewhere, but overall very attractive and well constructed. Customer service was very good. Crating for shipment was excellent, which is a good thing. FedEx Freight was a nightmare to deal with, lost (then found) one of the two packages, and obviously treated them very roughly.

Cherry Tree provided great design help and I carefully reviewed all measurements before signing off on the order, but one of the door tracks was shipped with the wrong width. Fortunately, it was too long and the installer had experience and the right tools to cut it properly. One other recommendation I would make is to stain all sides of pieces that could be installed with either side visible to the room, such as a narrow groove bottom track. The product looks great and creates the effect we wanted.

Ordering process went well. Doors arrived with severe damage. 60 days later I still do not have replacement parts. Many calls, no action even after promises. Tried hard to like the process and company but really not working out!

Easy, professional contact and help with project design and ordering. High quality product delivered well packaged and when promised. Flexible and accommodating. Just the kind of vendor we builders like to do business with. You won't be disappointed.

It has been a year since I received my sliding shoji doors, but since we did an extensive remodel, my review got lost in my inbox. I hope it is not too late to send in this review, because if anyone deserves a 5 star review, it is this company, and more particularly the customer service.
The quality and beauty of the doors are unsurpassed and I would recommend (and have) to anyone. The customer service rep spent much time helping me through all the details, including selection, design, delivery, and installation. Do not hesitate to purchase from this company. I could not be happier

In a word, absolutely perfect. Superior quality, excellent workmanship, fit and finish. Very carefully packaged, easy to install.

Looked everywhere in Bay Area. Nothing Found these guys, done deal Arrived early and was perfect. Solid construction.

My door set arrived with no damage beautifully crafted. Customer service was excellent every time I callled with questions. I did a lot of research on Shoji doors and found Cherrytree the best in quality and value. My only issue is what to do with the crate it came in, my contractor took it away to cut up and dispose. Would like to see it recycled.

Cherry Tree's packaging and dimensions are excellent. This is my second order and the previous one has lasted many years with no issues. One oddity is that when closing the three panel, the middle screen must be moved independently rather than just having the middle screen be pulled by the outer screen. There are nice stops in the bottom guide so that no adjustment needs to be made when closing.

Nice product, well made and looking good. Good service from Virginia, particularly after problem with shipping. I recommend this product.

Our shoji was built and delivered just as specified and arrived on time and in perfect condition. We are more than pleased with the result, especially the superb craftsmanship. I worked with Bev Piette from beginning to end--from design details to paperwork to shipping--and she was knowledgable and helpful throughout. My installer only had experience with traditional pocket doors and needed an example of the wheels to mount the shelf and track ahead of the shoji's arrival. Bev promptly sent out a pair of wheels the same day, Friday, and we had them on Monday--a big help to my installer and typical of the excellent service I received.

It came in a crate, packed perfect, in perfect condition. Easy install. Only negative, the measurement for the height opening needs to measure to allow for carpet or other finished flooring.
Not to sub floor.
My customer loves the finished product.

I am very happy with Cherry Tree Design and my experience with the company was outstanding. Most importantly, the shoji screens look great! The craftsmanship and materials used are of very high quality. I did have an issue with the mounting shelf being damaged during transportation, but I called and they took care of it the next day. The customer service is very responsive and I was happy with how they took care of the issue. I thought the Cherry Tree Design website was very informative and the instructions that came with the product were clear and straightforward.

We already had shoji doors to our bathroom and ordered a custom medicine cabinet with folding shoji doors to match

The quality we got was outstanding, from design to shipping to quality of workmanship! We love it!!

A great product at a reasonable price with excellent service and attention to detail. My four custom doors were delivered when promised and were packed exceptionally well. Installation went smoothly and the final product is beautiful This company knows what it's doing and does it well; I'll be ordering from them again.

We've been remodeling our house for 4 months. There have been plenty of ups and downs in the process. One of the most Pleasant parts of this experience was dealing with Cherry Tree Design. Their staff was wonderful to work with and the quality of their product was more than we expected. We are trying to figure out how to implement more of their products into our home design. I definitely would recommend them to anyone.

Looks great, well made, easy to install.

When we built our new home we had the option of french doors on the "flex" room which is kind of like an office or could be a sitting room or even an extra bedroom, thus the name. It was an upcharge for the doors so we went with the standard wide opening. Later we regretted it. It was too open. When we found your website and your exotic doors my wife and I knew it was the perfect solution. I liked the fact there were plenty of pictures to look at. The doors are expesive and that gave us more confidence to pull the trigger. You can only tell so much from pictures so we waited with anticipation for the real thing. Well the doors are beautiful and a real compliment to our home. On arrival we were unaware until unpacking that some of the rails were damaged on one end. Not a problem in my case since I had to shorten them anyway. I thought they could have been package better, however, like the doors themselve which came in a crate that looked like it could survive a train wreck. Installation instructions were good and I was able to get the entire assembly and install done in a few hours. A few after thoughts: I was a bit concerned that the wide 4 rail header seamed to flex allot. In retrospect i wish I had ripped the header to accomodate just 2 rails instead of 4 since we store 2 doors on one side and 2 on the other and pull them togther to close. I also wish I had ordered 2 finger pulls instead of just one as I originally thought We would store them all on one side and pull them all shut from the one side instead of from both sides to the center. Also the installer might be wise to consider that in a 4 rail 4 door configuration there will be a pretty big gap between the most out board door and the wall and configer that door closest to any adjacent wall and the most inboard door closest to the side where the gap will be the least obvious. That being said we love the doors and are very glad we ordered them.

We needed a door that did not swing to provide privacy in a bathroom. The one panel shoji is perfect. The company worked with my handyman before we ordered to make sure we get exactly what we need. They were very helpful. The order came on time. The door is great. Nice quality. The price is a bit high but we could not have found anything else in that range anyway. We love it!

Excellent product. Excellent customer service.
We had an unusual space which needed floor to ceiling doors.
Cherry Tree Designs made it work.
Bev Petite is the best!
I highly recommend this company.
Jay O'Brien
O'Brien Building Inspections, Inc.

I deal with a lot of vendors and craftsman as a professional at a design-build firm, and my experiences with Cherry Tree Design have been nothing but professional, informative and reliable. The price quotes we receive from Bev are always comprehensive, and she seems to always be available for any questions or configuration discussions. I am also happy to say that they keep us informed each step of the way on our order so that we know exactly when we'll receive it and can schedule accordingly. Our discerning clients are always happy with the quality of the Shoji doors in our projects, which is really saying a lot. After dealing with them for almost 10 years, I can say with certainty that Cherry Tree Design is truly an exceptional company.