I used their live chat support a couple of times and found it to be brilliant.Last time Jacob was kind enough and went through all the settings I needed to configure my Outlook and waited for me to test the connection to my email since I am not a tech wizz.
Review by IBSwif4 months ago
Chemicloud has pretty much everything we were looking for, great uptime, amanzing speed and most of all a solid support team that is alwways online and ready to help out when needed. We've been pretty happy with them so far.
Review by Sjeng4 months ago
My review is related with billing periods
For WP shared plans there are only 1-2-3 year billing periods but no monthly billing plans, so we cannot pay for a month to test and then continue paying on a monthly basis
Yes there is money back guarantee, but this is not equal to monthly billing, right?
And you get to know about this when u go to pay... but cannot see it before as it is nowhere in the public marketing pages like their chemicloud wordpress-hosting page
So to me this is false advertising like most providers do :-(
I am really fed up with these marketing practices where u cannot really know all things to check and who to trust
If they want to honour their statement for "Honesty and Transparency" in their chemicloud about-us page then they should tell us about billing periods in advance or even better offer monthly billing plans
That' s my opinion & advice... if we want mutual trust
Too pity... i hoped chemicloud would prove me wrong
Pricing is starting at $10.95/mo (only 36¢ a Day!) but only if you are ready to pay $394.20 in one payment for the 3 year plan... so that' s the real start... now judge me... am i wrong? am i offensive? who is honest & transparent?
UPDATE AFTER CHEMICLOUD ANSWER
Guys thanks for coming back to reply and for adjusting your page info.
Still believe your pricing should be even more clear & transparent. Check yourselves again vs your "competion" (you do not look much more clear & honest - even if you believe or you really are)
Also i insist your should offer a plan on monthly or quarter billing otherwise you lose too many potentially good clients (on other countries as well like here in Greece) that cannot commit & prepay year billing (and refunding does not really help on this)
Thus my review was up from 1 -> 3
PS. Still looking for that great honest awesome shared wp/woo hosting partner
Review by Leeq4 months ago
I moved to ChemiCloud after a terrible experience with TSOhost and they have gone above and beyond. Whenever I've had a question or query, I'm able to instantly talk to someone and any issue I've had has been resolved quickly.
The engineers are always extremely helpful and I honestly can't recommend them enough.
Review by Creatio5 months ago
I have moved a couple of my clients from EIG companies to CC and they all pretty much loved it, most of them noticed a major improvement on the loading time and they are pretty content with the support too.
I only chated with them a few times but I always got prompt replies and they support staff always showed a real interest in solving my issue instead of just closing the chat, they took as much time as needed to resolve my issue. Really can't fault chemicloud at all and would recommend to anyone looking for a solid host.
Review by Nappermike5 months ago
An impressive quality support, They always around when I have a questions, the support always respond and solve problems in minutes.
Keep up the amazing work, Totally recommended.
Review by Zaif5 months ago
Out of the Swamp!
After being a log time Hostgator customer, a 2 week FTP outage and TOTAL lack of support sent me searching how to get out of their swamp.
I saw some outstanding reviews for ChemiCloud, here on TrustPilot and did a little more digging into other reviews as well.
These guys are and do everything you read about in the reviews!!
If I could give 6 stars I would. The whole group at ChemiCloud is willing to walk through problems, and explain how we can resolve similar problems in the future. They migrated all of our accounts over without losing a single byte (MySpace should have called THESE guys!)
If you are on the fence about hosting - don't be! A move to ChemiCloud will be the best thing you can do to ease your troubles!
Kudos to the team at ChemiCloud - they are an independent company that knows how to do things right!
I'll be here for a long time coming!
Review by Terezka5 months ago
I had a probelm with my websites that working under CloudFlare CDN services, and ChemiCloud's support team was more than kind to help me solve everything.
I'm so thanksful, and i appreciate all thier efforts!
Review by Muhammod Zabek6 months ago
We have recently moved our sites from Godaddy to Chemicloud and I couldn't be happier,I was really scared at first but their team took care of the entire process and kept us updated at every step and the support provided was excellent, we could not have done it without your help.
Review by Jaumece Tolj6 months ago
Look, I don't keep this world of websites and barely know enough to get by, but these people are AWESOME! They are so patient and helpful. I host many sites with them and they always are kind as they help me navigate each step. Totally recommend them!!!!
Review by FJTestor Chidozie6 months ago
They are always there to solve any problem
Review by Wartoy7 months ago
Chemicloud is an Excellent hosting service provider! I love these guys because they are willing and able to help with any problem I’m having and they respond very quickly too!
I have worked with different service providers before, but now I only recommend their service to my clients because I know that they will have peace of mind when it comes to their online presence.
Keep up the good work guys!
Review by Norddine7 months ago
the best website hosting services PERIOD, their support is such amazing they are really friendly and you will not ever disappoint, services price is cheap and worth every penny, their servers are fast and durable,
the best thing is that you make sure that these people are really trying HARD to make sure that you have the BEST in every manner.
well done Chemicloud.com
Review by KLeroy7 months ago
Finally found a good home for my websites, after having some really bad experiences with hostgator and godaddy in the past.
I am always impressed with the quality of their support and the overall speed and uptime of their servers.
Didn't have any issues in the last few months but when I have a questions support always clears it for me in a few minutes.
Hope you guys keep this up for the years to come :)
Review by Raenagray8 months ago
I have been using Chemicloud for over a year now and I am happy with server and network uptime and speed. The support team is also very helpful and providers responses very quick.
Review by Karaha8 months ago
The prices are on the higher end but the performance you get is fantastic and it's worth every dollar, excellent service and fast solid support 24/7.
Review by Urmi8 months ago
I've enjoyed Chemicloud's services and their unrivaled transparency, their website has all the info you need to get you started.
The control panels are easy to use look amazing, as is their account and billing interface. I've found their support to be amazing, they respond quickly and know how to fix problems or answer questions.
Review by GuestJohn8 months ago
Hi all interested visitors!
I have been using one.com for many domains over the years. I recently looked for new options and found ChemiCloud from Host advice. The reason why; I needed faster WordPress hosting.
I have never ever, gotten so good support and lightning migration. The customer service is the best. I have never done a review before but now I will recommend ChemiCloud on all possible review sites. This is a warm recommendation from me to you. Use ChemiCloud, and if you are not satisfied I don't know what's wrong with you.
Thanks! And all the best. :) (And the speed of my site is. Amazing).
Review by Sybile Oldager9 months ago
Like most, I did the research and spent hours looking at reviews for the various hosts.
Finally decided to give Chemicloud a try after spending hours looking at reviews for various hosts.
I have had my share of bad experience with several hosting companies over the past 5 years, and this is the best I've worked with so far.
The transferred all my sites for free and everything went smoothly in just an hour after signing up with them. They are extremely knowledgeable and very patient, Chemicloud. has been outstanding to work with.
Review by Jalina9 months ago
Absolutely amazing host. My website is 15 years old, and I have been through a lot of web hosts in my time. Some good, some average. After moving from a well-known and highly regarded host due to constant crashes, I have found ChemiCloud to be fantastic.
Right now, my site has hundreds of visitors due to a viral blog post and there has not been a single glitch where servers with other hosts have crashed under the strain.
I have reached out to support twice, and both times they answered my question promptly, and helped me to resolve my questions.
Thank you so much.
Review by Mrs Tobin9 months ago
I couldn't be happier with these guys, support is helpful and available 24/7 and prices are affordable for my modest budget.
Review by JoolieT9 months ago
Best hosting sever company ever!
The support and services is one of the best!
Review by Hortus11 months ago
I’ve been hosting my web sites through chemic for some time now and they have always been extremely friendly and efficient when I ever needed assistance with my sites or emails and the fact that they also have servers in Europe really helps me out as some of my businesses are in Europe.
I wouldn’t move elsewhere and I recommend them to anyone looking for a solid hosting partner.
Review by Stables Fofi11 months ago
Since I started using Chemicloud, I have been very, very impressed with the great level of service I have received and the quick response to any query I may have. More than that, they are actually friendly and will strive to fix any problems even if you don't understand them for what they are.
Review by Bafford1 year ago
I just moved to ChemiCloud but I can already say that I've noticed a big increases in speed and reliability along with great support. Any time I had a question their support team have been quick to answer my email or chat. I really hope they are able to keep up with this level of service in the near future. :)