the team went above and beyond to source a painting that I wanted and had previously seen in their shop in Chelmsford. They didn't have it, so they hunted it down, bought it and sold it to me with no extra costs so they didn't even make out of the deal - true investment in future loyalty! thank you!
Review by Sanflea Sevik3 years ago
I stumbled across Chelmer Fine Art while looking online for a Doug Hyde picture for Christmas.
The price I paid was the best price online by a considerable amount.
I made my purchase and the service I received was outstanding.
Phone calls or email enquirers are answered very quickly and professionally.
They are so good and competitively priced I have just received my third order from them.
I would not use anybody else!.
Items arrive extremely well packaged and they will get your order to you quickly or even on a specific day if needed.
All round excellent service.
***JUST A QUICK UPDATE***
Since my original post I have ordered four more items from Chelmer Fine Art. I would not use anybody else. Always prompt at replying to queries and could not be more helpful.
Items are always very well packaged and always delivered on the day specified.
Review by Vytis3 years ago
Many thanks to your company great service no fuss well packaged picture well framed looks lovely would recommend using your company to others . regards Jeff
Review by Shacorey Noramou3 years ago
Excellent.. Contacted me via mobile when delivery was due. Sent to a different address since it was a surprise Xmas gift for my husband. Extremely helpful on phone and were able to track down this picture.
Review by Witchy Danyionut3 years ago
Great service and help
To start with I wasn't called back but once had calls again their service was above and beyond
They let me know when was being sent, as a present they called just before sending to check okay and where they were sending was good
Often we are too quick to complain and not to praise but in this case they were above and beyond
Review by Babykingkong3 years ago
I rated 5 star's ,very accommodating and helpful helping me to find what I wanted.
Review by Volute3 years ago
Great price and service good communication and deliver I will be using chelmer fine art again
Review by Neiachim3 years ago
Back in 2012 we had never visited an art gallery before. We saw the display of Kerry Darlington pieces in the window and wanted to see inside. We were instantly made to feel welcome and bought our first piece of art! Over the years we have been back many times and bought many more bits. We love the professionalism and enthusiasm of all the members of staff, especially Michael Maltby who is amazing, sourcing a painting for us which had been sold out many years before. We have visited other galleries since and have been made to feel intimidated, or that 'people like us' shouldn't be in a place like that, never the case with Chelmer Fine Art - thank you so much for introducing us to, and nurturing our love of art.
Review by Etteloc Trapani3 years ago
Was going to place my order on-line, but wanted to confirm some detail,post etc
Well!! 1st Class service,warm welcoming, nothing was a hassle did my order over the phone, Morag arrived 😊🌟all safely well packed
Thank you 🌟
Review by Skanderbeg3 years ago
Good experience ordered 2 pictures, well packaged and satisfied.
Review by Rikku3 years ago
Having initially purchased one item, I have since returned for many more with the service offered a cut above the other galleries I have dealt with, and the price was great too, with all items securely packaged and dispatched quickly - my latest items were even framed at no extra cost
I will be back :)
Review by Poshepoche3 years ago
I have used this company three times now, and they have always kept me informed of expected delivery dates, and always phone to confirm. Also they were the best price on each occasion.
Review by Hickey3 years ago
Art arrived very well packaged and on time.
Review by Kallaur Buxeres3 years ago
Purchased a McMoo picture online. Arrived as promised. Exceptionally well packaged. Love my picture, another to add to my collection. Fantastic price (saved over £100) compared to if I had purchased from my local gallery. I will definitely be keeping an eye on your website for future offers. Well done Chelmer Fine Arts
Review by Tomohisa3 years ago
Perfect Service, Quality and Communication
Review by LisaSW3 years ago
CFA managed to source a piece for me which I had planned to purchase for my partner as a special birthday gift. Even though other sellers had tried all avenues, CFA persisted and managed to locate the item. The piece was competitively priced and although there was a hiccup with delivery addresses I was very pleased with the experience overall.
Review by Amilee3 years ago
The lady who helped me was amazing, really helpful and delivered exactly what they promised.
Review by Natuk Rafail3 years ago
Michael was amazing to work with, receiving a call from me in Northern California at who-knows what hour of the day in mid-December, looking for a particular limited edition sculpture that was nowhere to be found in the United States. Michael confirmed that the piece was available and had it shipped easily in time for Christmas. Thanks again!
Review by Neisan3 years ago
always the right price
always top quality
would not go anywhere else
Review by Insert3 years ago
Purchased a beautiful Eve Arnold print arrived very fast and the framing was amazing, would buy from them again.
Review by Oladapo3 years ago
Would certainly recommend as they sorted and despatched as promised at a competitive price- will certainly use again.
Review by Hitchman3 years ago
Very good prices and ranges of art. I have never been disappointed with the service. Highly recommend.
Review by SueHarold3 years ago
I would have appreciated better communication of delivery date after I placed my order on-line. When I chased by phone I received great service, and a delivery date that was kept to.