Same as what everyone else is saying! Ordered a Father's Day Mug that arrived defective. I went on to their site to file a claim saying I only wanted a refund as Father's Day now had passed, and they said they would not do a refund and would only send a replacement. What a stupid policy with horrendous customer service. These products are nothing special and you can get them many other places-just not here!
Review by Kouakou1 month ago
THIS COMPANY SUCKS! My product has not arrived and they will not refund me.
Review by Tylana Desney1 month ago
Not sure why they even asked me to review. Ordered 6/2 when it said order to receive by Fathers Day. It was shipped the day before or after. I got it to the Thursday AFTER Fathers Day. He still liked and appreciated it. Which I why the 1 star. Otherwise it’d be a zero. Time sensitive gifts are expected to arrive timely. I know not to order my Halloween costume from them so it can arrive Thanksgiving Day.
Review by Ziyam Vlasevski1 month ago
ITS A FRAUD. DON'T ORDER. TERRIBLE SERVICE. 4 months on, still nothing. Requested full refund but seems that's not possible. Seriously??!! They can only reprint my order. I don't want your product, give me back my money. If you notice they cover up they're bad reviews by fake posting 4/5* ones. They're a joke and a disgrace to reputable online businesses.
Review by Penniann2 months ago
They need 0 stars. The advertisements lie, they pull them quickly, they can't meet guaranteed delivery dates. Comments on their FB pages are hidden so that it's hard to see just how many angry and disgruntled customers they have--tons. Customer service is a joke, they are utterly useless as their goal is just to get their money, not to fulfull any sort of committment.
Con artists. They should be shut down.
Review by Chaiann2 months ago
My story is identical to many of these reviews! Ordered shirt for Father's Day on 6/1/19. Today is 6/19/19 and have not received it. Status of shirt ("printing") has not changed since 6/5/19. The website states shipping within 5 to 10 business days which would've placed it at 6/14/19 at the outset. This is not even a custom shirt, btw. Should be able to pull it right off the rack and ship it out. Attempts to reach the company have been beyond frustrating. Not a telephone number to be found anywhere. The 24/7 "Live Chat" has no icon to select and emails are handled with standard, computer generated replies. If you select "Other" as the title of your email, you get to describe your problem in a little more detail but are warned that it will be another 3-5 days before anyone even looks at it! I will never do business with this company again and feel that a 1 star rating is too generous!!
Review by Vijaykrishna2 months ago
Same as other reviews. Merchandise did not arrive in time for Father's Day. On chat I got only a pre-written message and then they signed off before I could reply. Twice. My credit card is disputing but it will take time and hassle. Very sorry I did business with Cheery Tees. Not reputable.
Review by Jaffee2 months ago
I LOVE my Mimi shirt!!!!! It came within days, and it's exactly what I was expecting!!!! Thank you!!!!!!
Review by PrettyKittee Unfer2 months ago
Customer Service.... are they kidding themselves?.
Finally received the final part of our Father's Day order....yesterday, June 24. NO WAY to contact customer service when we received the first part of the order on the day AFTER FATHER'S DAY.
Review by Phronyy2 months ago
Same experience as everyone else. My wife saw this on FB and ordered two shirts (one for my father and one for my father in law). She ordered them 6/7 and expected them by Father's Day. They had not shipped. The customer service chat is only open from 9-5 Monday - Friday. She did chat with someone yesterday who gave her a 10% discount. And "magically" our item was set for shipping (Even though it has not moved AND only a shipping label was created 6/18). We did get a 10% discount, but when I asked for more, was told sorry we can only offer a discount during shipping. Do NOT order from them at all!
Review by Promrose Moltu3 months ago
I wasn’t sure what to expect when I ordered my dad’s Father’s Day shirt, but I’m very happy with the quality of the shirt and screen print. Very well done. Looks exactly like the listing. I’ll be ordering again!
Review by Selemun3 months ago
Took awhile to arrive but shirt is true to size 2x. Would order again
Review by Himon3 months ago
Charge me for tee shorts I never received.Think this is a scam
Review by Chiar3 months ago
I’d like to give this company 0 stars for their customer service. Did receive the mug in time for Father’s Day. However, the mug is the size of a kid’s mug. There is no way an adult male would use this mug. I asked for a refund and was told no because each item they sell is made specifically for that customer. THERE IS NO WAY! Ridiculous response. So disappointed!!! Their customer satisfaction is nonexistent.
Review by Edemi3 months ago
Love the quality and saying on the shirt. Just what I wanted!
Review by Terti Stamiri3 months ago
Fake delivery promises. Responded to a Facebook ad that promised Father's Day delivery. They asked for a screenshot to prove their offer. Who thinks to do that when they are ordering from a reliable vendor? Shameful tactics. Don't waste your time.
Review by Munerah Bangkok3 months ago
An A+ product and experience!
Quality is excellent, service excellent and the message original!
Review by JacyMai4 months ago
I wish I could give this company 0 stars. We ordered a Fathers Day shirt w/ promised delivery prior to the day and it has still not arrived and it is 6/22! Over a week late, we also sent several emails and they had a generic response and in turn would not allow us to cancel the order! It’s rare to deal with such horrible companies! Beware and GO ELSEWHERE!!!!
Review by Twocan4 months ago
I ordered a T-shirt on May 26th for Father’s Day. After 3 weeks I called to cancel the order because I never received it and Father’s Day was over. After I called to cancel the order, it was shipped out two days later. The company told me that it was against their policy to allow returns. They were impossible to contact and I received a lot of “prewritten” responses that did not even make sense. This company will not work with you if there is a problem. I am very disappointed!
Review by Cleptogrey4 months ago
Placed order on 6/3/19 in order for it to arrive by Father's Day. It did not arrive. It hasn't even shipped yet. It's 6/17/19. So annoying.
Review by Jamhal4 months ago
HORRIBLE COMPANY! DO. NOT. TRUST.
Their website claimed a holiday (Father's Day) could be met and they never delivered on time...shipping was actually 1.5 weeks later!!!!!!!
When I contacted the company for a refund, they refused - although they admitted, "experienced an unusually large number of orders, which disrupted our normal delivery schedule".
My bank restored my money, but this company is SAF!
Review by Kamong5 months ago
Horrible company. Dont waste your money with their products. Service is pathetic!
Review by Epr Derrow5 months ago
Wish I could give zero stars! Terrible customer service. There is no phone number you can call, only email or “chat” with a robot. First of all, my order was very late. Also they sent me two of the same shirts instead of the two different ones I ordered. After MULTIPLE. “chats” and email they said they will fix it. They are sending my THE SAME shirt that I already got two of!!! When I made many more attempts to let them know it is still incorrect, they emailed me today that my order is on the way. Still the same shirt being shipped!!! So now I’ll have 3 identical Father’s day shirts for my Dad and none for my Father in law. I give up on getting the right shirt!!!
Review by GPac Ostrowska5 months ago
This is a fake company I ordered in time for Father’s Day. Two weeks on they still only printing my order. Can’t contact them. Do NOT buy from this company!