ever had any issues ordering from iHerb in the past but my simple order of a sleep supplement and some pet breath odorisor on 18 JUNE has not arrived so I feel as if I should worn other international customers to be wary. My order has been stopped in customs since 22nd June and all attempts (by me) to get my parcel have been met with multiple unhelpful customer service staff who have not done anything to apologise for this inconvenience. I have requested my order to be cancelled which they refuse to do since it has “already been sent” and will not even refund my shipping even though it is now weeks past the receiving date specified with inability to provide any further information. Avoid this shady website.
Review by SFDealer Explosion2 years ago
good service , reasonable shipping costs , but you should be knowing what are u buying though
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