Customer service staffs' atittude are really very bad. Otherwise reliable website to book tickets.
Review by Lonelinez1 week ago
Easy way to get around the hassle of comparing different prices and also able to purchase tickets with a few clicks! 👍🏻
Review by Riyen1 week ago
Fuss free booking experience
Review by Straun2 weeks ago
So far i only booked my ticket, haven’t check in yet, i heard my friends said this company not so good and she suddenly gt cancellation before her trip, i just try and see, hopefully everything is smooth and able to departure ON Time 😁🙏🏻
Review by Zolana2 weeks ago
Reliable, no fuss occured so far all my bookings, including even last minutes booking...fast to receive the e-tickets... hope to maintain the service and keep it up
Review by Celiniam2 weeks ago
Review by Newroman2 weeks ago
Easier to navigate & always better options vs other platforms.
Review by Lemrabott3 weeks ago
User friendly and cheapest compare to other companies
Review by Axh3 weeks ago
Efficient and reliable! :)
Review by ActronUnit3 weeks ago
Different payment method got different charges.
how come only visa no admin fees? other not ?
Review by Vasavan3 weeks ago
Fast and easy! Very competitive ticket price.
Review by Chriistian Kocoglu1 month ago
can you increase the booking from 9 to 20 per booking thant is more convenience for us thanks
Review by Lols Tachdjian1 month ago
Very easy to use to get the cheapest ticket. Fast confirmation of e ticket too. Highly recommended
Review by Moomay1 month ago
Easy to book ticket. Good price
Review by Dominica Krupich1 month ago
Fast. Easy. No hidden charges. Highly recommended.
Review by Letix1 month ago
Booked with them for my previous 2 solo trips. They seem to have the lowest prices despite me planning my trip very last minute. Very reliable so far! Looking forward to booking more flights under them!!
Review by SakuraGirl1 month ago
get ticket with stated price in page.
Review by Moxysoft1 month ago
Too many add on after purchase of ticket which wasn’t necessary. In the end i paid more. Eg. scoot selling tixs at $169, through cheap tickets I paid $220++
Anyway their customer service also not fantastic.
Review by Cyde1 month ago
Remind us not to use CheapTickets' services in future. Shame on you guys for knowing only to absorb your customers' money through some right of your rigid business-unfriendly policies, and causing distress to a pregnant lady. You might like to know by the way: Agoda, Booking.com and Jetstar agreed to a full refund of our bookings for this same trip despite them equally having non-refund policies. Please enjoy that S$339.00 (SGD) we paid you for nothing. This is the first and last time we will be using your service.
Here's what my wife said:
Hi CheapTickets, We refer to our prior communications with regard to our booking number CSG-2403432. Aside from the unstable situation in Hong Kong, which we said would will put our safety and security at risk if we are to travel there in the near future, the underlying reason is because I am pregnant, and not in the condition to be travelling anytime soon. We had not informed you of this earlier as the Hong Kong situation should have been reason enough, but since that is not the case, I have obtained a memo from my doctor to certify that, given my weak condition, I am medically unfit for travel during the period for which our booking was made. As travelling would pose a risk to my pregnancy and moreover to a place where there is ongoing political unrest, we now seek your consideration that we are indeed facing circumstances beyond our control and not that we are cancelling our trip by choice, and we hope to be able to receive the refund of S$339.00 (SGD) from you, so that it can be used meaningfully to cover for my present medical expenses. We have written the same to you via email at csATcheaptickets.sg, together with an enclosed copy of the doctor's memo to show proof of the above. We look forward to hearing from you favorably. Thank you.
And here's what CheapTickets responded:
We have received your request to cancel your booking.
Unfortunately the conditions of the airline which are applicable to your booking show us 'non refundable' in case of cancellation. If you wish, we can request a tax refund from the airline. Please note that a large portion of your taxes also be non-refundable.
please contact us by phone if you would like to proceed with the cancellation.
Review by Fazle1 month ago
The flight information on the webpage is constructive and comprehensive.
Review by Trevena1 month ago
I book 2 ticket from Seoul to Osaka put in the name as Miss but booking ticket show Mrs . Was ask to change it to Miss instead . But 2 days no reply
Review by Rianne1 month ago
Review by Ebbi1 month ago
I am giving them 4 stars in hope they will reply to my email. It has been more than a week and i am still waiting. I bought 16 tickets thru them. One passenger name is too long thus not accepted by the airline. Cheaptickets should have know this is required by the airline earlier. 2 passengers are wrongly categorized as adult / child despite of their date and year of birth are given correctly. If no action taken by this week, i guess 1 star is more than enough for them.