CheapTickets.ch Reviews

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good and fast booking

Easy and secured Site to make reservation. I recommend.

My booking was completely cancelled without my approval. I agreed to partial cancellation only, as airline informed me that it was possible. Cheaptickets.ch didn't inform me of anything and cancelled completely the whole booking which introduced a horrible amount of problems for me.

It is impossible to contact customer support by phone. By email they only reply to the questions that are not challenging to them. Website has many bugs and my messages don't seem to reach customer support or are being completely ignored ny them.

Best alternative to all traditional airline ticketing companies... thanks for your great platform and support!

I used it to book only flight tickets, so I can comment only on that.

Clear an concise user interface, information is presented clearly, especially the included baggage (unlike other sites I checked, were it is vaguely written). Ticket booking process is quite simple and clear. Few minutes after booking I got the tickets issued from the airline sent to me.

One major comment:
I understand it is business model, but I did not like the fact that I got charged for seat selection (CHF 10.00 per seat) whereas the seats I choose were non-chargeable seats by the airline.

One minor comment/ chance for improvement:
The website has no auto-selection from a drop down menu, ex: nowadays if i open a drop down menu and type "E" I would go to the "E" category, this doesnt work on this website, you need to scroll each time in each drop down menu, kind of frustrating when you need to fill in info for a couple of passengers, I suggest implementing an auto-selection.

Overall, still good experience and would recommend.

Great website for searching for different flights. I feel the booking process might take a bit longer than usual due to the many different options it offers, which for most it usually is no. However, it does not defer me from using the website

Well, booking is hassle free. But there is some space issues that comes after booking with respect to first and last names. Also, the surname is shown mandatory. But as per passport, many people have surname field empty. Apart from these two topics, it has been excellent overall with respect to experience.

Good quality. Reliable and cheap.

Pricing is great. There are lot of questions to get more money but you can simple select no and get cheap tickets easily and instantly

Hat alles gut geklappt e-ticket war in einer Stunde da

Very easy to use and the cost came out cheaper for my multi-city flight than if I had booked directly with the airline; which is rare. Great Job

Cheap and safe!

good service

Easy to use and great offer!

nice service

I received 2 e-ticket mails, instead of 1. Both were exactly the same. It's not even worth to mention, everything went without a problem.

Cheap ticket

Amazing experience of booking cheap flight tickets for Germany. Best price versus competition !

it took me a long to fine the total price through the site.

Good, but not really transparent as when you come to final step of payment procedure there is suprise - no matter what kind of credit or debit card (or Paypal, etc.) you have you need to pay about 1 or even more (up to 2) % payment fee! There was not a single CC or debit card in which you get a discount?!
That was the case with my last booking, but just because of that I did not finish with payment procedure and switch to some other more transparent OTA.

Experience was good. Everything was straight forward. I will share another review after the trip just to be sure ii didn't face any challenges during my travel.

Flight price as promised. Easy and qick to book. Thank you!

I strongly advise you NOT to buy your tickets on this website.

Even if they have no choice, they will refuse to refund you the airport taxes, forcing you to lawyer up, which is a waste a time for everybody involved.

Awful service! Can't connect to them by call! All money was gone! Never use it!