I purchased the single & double ribbon balusters & the ribbon newel post. The quality of the product is outstanding! It puts the designs and quality of the balusters at the big box stores to shame! My only drawback was my contractor estimated more balusters than I needed, so I may be returning them at the expense of postage and a 25% restocking fee (I knew that going into the purchase though).
Review by Henjo2 weeks ago
The pieces I ordered arrived on time and in great shape. I was very happy to be able to complete my project as no other hardware store had them locally!
Review by Marlons2 weeks ago
great site reasonable prices and fast delivery...love the rails
Review by Chiles2 weeks ago
After going to different stores and websites, I am so happy I came across yours. I was very impressed with my newel posts and to have them delivered to my home was a win for me. I would definitely recommend this site to anyone.
Review by RoxE3 weeks ago
everything I ordered came in on time and was is excellent shape
Review by Nathashiya3 weeks ago
Order received was missing all 4 of one item. And missing one of another item. Also one box inside the big box was badly stained which leaked through and stained a wood part.Very poor warehouse. Give them 3 stars because customer service did replace everything. But only after a little arguing with them. First they sent me a picture showing all items were shipped. There was no damage to the main box so I doubt things were lost in the mail.
Review by OnAMissionDesign Zaso3 weeks ago
Excellent quality . Very fast delivery, even all the way from Texas. And most impressively, when UPS lost my package , Michelle was very helpful and replaced the items within 1 day!! Would recommend this business with no reservations.
Review by Urgh Derrow3 weeks ago
Customer service was very helpful and the products arrived within a couple days!
Review by Missnorma3 weeks ago
Great job front start to finish. Excellent customer service and follow up. Thanks for making it so easy!
Review by Haron3 weeks ago
The wrought-iron balluster I ordered from Cheap Stair Parts were exactly what I was looking for. They arrived on time and perfectly packaged to avoid any scratching or other damage. They compliment the oak post and rail I installed in such a timelessly beautiful Old World look. Exactly the look I had in my mind. Thank you for helping make my vision an affordable reality.
Review by Kppp4 weeks ago
Great quality, price and prompt delivery. I am very pleased and have recommend your company to my friends.
All the best to you in reaching your business goals!
Review by Padhraic1 month ago
Excellent service , wood product perfect, customer service and help for DIY superb!
Review by FrequentNews1 month ago
fantastic service,fast delivery and everything in tact.
Review by Carlisto1 month ago
Easy to order, excellent value, prompt delivery
Review by BhartiMehta Keldibayev1 month ago
Cheap Stair Parts may be one of the best companies that I have ever dealt with. The ease of ordering, the speed of their order processing, and their customer support is something that every company should model. I wish that I had more stairs so that I could order from them more!!!
If the rating went to 10 stars, they would get them all!
Review by Graffstudio1 month ago
Great quality! Great prices! Great service!
Review by Shakida1 month ago
Love my stair balusters. This company had exactly what we needed. Thanks
Review by Rodney Baldwin1 month ago
The spindles were exactly what we needed. Service was so fast, it was amazing! Thanks so much!
Review by Frimpomaa1 month ago
Good quality, timely delivery
Review by Shopperfrolics1 month ago
I've ordered from Cheap Stair Parts several times and each time is a breeze and orders are delivered very quick. The last order said the newel posts could take up to 3 weeks and it took 7 days. I've recommended them to every customer, and other people as well, every time stairway railings are mentioned.
Review by Progadil Phuri1 month ago
Great product, great pricing, and very fast shipping
Review by Annarien Stamkart1 month ago
Very good I love everything I buy from them
Review by Aquilon1 month ago
Easy to find the parts I needed plus quick shipping.