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Review by Richard Genato1 year ago
Price is ok if you are looking for cheap price but there’s other agencies have cheap price with great customer services. Cheapfaremart have terrible customer service so if you encounter changes to your schedule you ask them to change it or cancel and refund they will make difficult for you to change or refund. Their processing price will vary, it depends who’s agent you talk to.
My first call they explain it to me the overall refund somewhat $1800 airline fee is included and the upfront processing fee is $150 each passenger, we have 2 adult and 2 kids total of $600 fee then the agent told us to call back tomorrow so we can get more refund so we decided to call back tomorrow to process our refund, but what happen is the total refund decreased to $1400 instead of $1800 and they charging me $250 each for processing fee to total of $$1000 ? what? But I fight for $150 processing fee and the agent look to their computer and said o i am sorry i did not check to my computer, yes the $150 each passenger is approved. But the i will not get the 1800 as promised they only give me the 1400 and told us take it or leave it, off course i take it instead of good bye to my ticket right. I ask for email conformation if cancelation is being process in the morning, no email i had to call them back what is the status and then they email the conformation to me in the evening. all in all i will not recommend there office Cheapfaremart when it comes to customer service. BAD Customer Service.
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Review by customer1 year ago
It’s was great communication and fast results.thank touy
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Review by Jennifer1 year ago
kindness
rapidly scheduled
good price( same as skyscanner)
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Review by Tommy Woo1 year ago
Quick and Easy Booking Site, and the lowest fare provider as well.
Thanks for your service
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Review by Amir Damansouz1 year ago
There was a error in my booking so I had to cancel it. I called the customer service and was able to resolve the issue very quickly.
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Review by customer1 year ago
Very fast and helpful!
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Review by customer1 year ago
Had not received my e tickets. Called spoke to Boston and got them right away. Good service!
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Review by Ayyappa1 year ago
Good keep it up
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Review by Herb Elias2 years ago
Our CSR, Boston was a great listener! He figured out exactly what my family was looking for responded exceptionally well after several initiall failed attempts. He even called me back to make sure that I received a subsequent email with our seat assignments.
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Review by customer2 years ago
Great service!
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Review by customer2 years ago
Good rep. Friendly and quick in handling.
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Review by Red2 years ago
Best deal on flights!
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Review by Jay G2 years ago
Excellent Customer Service ....Highly Recommendations!
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Review by A. Bourque2 years ago
Better prices and itinerary than the airline could do themselves! Why, I have no idea, but why argue?! Only one snag: when purchasing, the website flipped out, saying to correct the indicated errors, but none were indicated. I tried again, with the same exact information, and that time it worked. (For that reason, if I could give 4.5 stars, I would...)
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Review by customer neelam2 years ago
Great customer service. Adil was patient and understanding. They followed up quickly on your calls and emails. Great prices and secure transactions.
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Review by Margaret Z. Chicago2 years ago
I have got the best price for my flight to Warsaw on cheapfaremart. Contact customer service was easy . They resolve my issue quickly. I recommend searching for your next flight on this website.
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Review by customer2 years ago
Amazing experience
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Review by customer2 years ago
Abel was great to work with
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Review by Laura2 years ago
Chat support it’s amazing! Really fast and efficient. I had some problems to find the baggage policy link, but they answered my question immediately. It feels safe and covered.
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Review by Sean2 years ago
Two great interactions with Boston, one of the representatives. The airfare was ridiculously cheap-- really amazing.
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Review by Kat2 years ago
Boston was amazing , helpful and so polite. Great customer service! Thanks for helping me book a last minute ticket.
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Review by Kat2 years ago
Cheapfaremart is the one! Boston, the travel agent, made my day with the best price ever that I could not find on my own. His customer service was excellent and very personable. Thank you so much!
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Review by B Drouin2 years ago
You were very helpful with the travel plan and made small corrections for me. Now my e-ticket has arrived so thank you very much. b drouin
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Review by customer2 years ago
I had problem with my trip and no one helped me when I called and I had to pay more to get fix from the airport
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Review by Ronald Harris2 years ago
My experience was a memorable one, I had one on one service from a customer service representative and he found a flight for me at a reasonable price.I would recommend this company to my friends for good quality service.