Got the tickets booked for India, had a minor hiccup. However the professional staff resolved the issue very swiftly. Happy with their service and would recommend to my friends.
Review by Livinel Jeutter3 months ago
I have a complaint about a flight ticket sales web-based company.
I booked a ticket to visit my sick wife. They sent me an email giving me the reference number. I tried to load the reference number into the airline>manage booking. They did not except the reference number. After calling the airline and booking company who I have the complaint with they said that they were waiting on the payment to be processed.
The next day, the day of the proposed flight, I emailed twice again asking if it was processed. I did not get a response.
4 hours before the flight I called inquiring about the ticket, and they said the flight was cancelled. I said this was not true. They said there was a delay in receiving the funds and it was too late. They tried to sell me another ticket for $350 more money a day later.
I think they did not sell me the ticket at the advertised price immediately and when they could get more money for it they sold my ticket for more. They did not offer any compensation. Just a fabrication and lies.
I would like to make a complaint and if possible get compensated for the difference in flights. I had to pay for another flight at the last minute for more money. I believe they should compensate me the difference, $350AUD. They did not tell me that they cancelled my ticket leaving me to believe that I had one.
Review by DanaRwandzi4 months ago
I phoned them to ask for a refund as per Airline’s instruction but he hanged up on me. When I booked my flight, they changed the price after I checked out, I paid more than the price they advertised.
Review by Hardipsingh Ruesing5 months ago
You must close your site
Review by Msprity5 months ago
They are running and bait and switch scam, and or sell you unusable tickets. Please do your research and avoid it at all cost!!!!!!
Review by Maneida7 months ago
Worst travel site ever. They cancelled our flight right before the departure site! Now we wont be able to go.
Review by Markalese7 months ago
I wish I could give them a zero rating. Looks like this company rating itself with good rating, which is total opposite what I experience. They lying about the prices. Upon reservation they give you lower price, including invoice. When you gave hem credit card information the charge will be a lot higher what they told you before and you will not get the money back. The customer service will totally ignore you after they got the payment
Review by Manoella Flouhouse8 months ago
I wish I could give them a zero. I booked a flight to Ukraine months ago. Now, just days away, Ukraine enacts martial law in lieu of a conflict with Russia. For my own safety, I chose not to go. When I called these people to see what my options were, none of them understood or cared about my situation. They essentially told me to kick rocks. I will never use their services again, and I HIGHLY recommend that you don’t either!
Review by Fatimazahra Kuffour9 months ago
Larry b was a great help. He helped me getting a very good flights options on a huge discounted price, he make sure if I got my E-tickets on time and helped me getting my seats assigned on the airlines website as I was unable to assign the seats by my own. Will definitely recommend cheapestfarenow.
Review by Regretful10 months ago
The worst experience of my life. DO NOT USE!! I booked, received confirmation, and had money taken out of my account. The day before the flight, I tried to check in, and was not recognized. Turns out they tried to call one time with an automated call, to say no ticket. I didn't answer the call, there was no message left, and no return call. I would have gone to the airport to find out we had no flight.
When I called to try and sort it out, they said it was my fault for not following up. How the heck am i supposed to know to follow up when I already received a confirmation email, money out of my account, and no reason to believe we didn't have a flight.
Terrible experience... run. Spend any extra amount to ensure you get a flight
Review by Fonger10 months ago
I have never booked through the company before and it was my first time dealing with them but experience was great, I will book all my flights through them now. They have fantastic deals and their customer support was great. I got my e-ticket the next day, and I absolutely love the security features they have for credit card payments.
Review by Aeriele10 months ago
Rubain Samuel was great!
I had to make a change to my booking and though I was going to use another company, he quickly and professionally canceled my booking and is processing the refund. I will use this company in the future, I was expecting to get some push back but he resolved my issue. Thanks!
Review by Tenured Marchionna10 months ago
I had a few issues but Daniel and paco fixed them quickly. And got me the flight i wanted and cheaper. Thank you
Review by Amja11 months ago
Paco was very helpful but the company as a whole was very slow to get me my e-ticket and that made me nervous that this was a scam! But I have it now thanks to Paco's assistance. Just hoping the rest of it goes smoothly and then the pricing makes it well worth it!
Review by Shaynia11 months ago
Worst company to work with. If you buy a ticket overseas be sure that you take screen shots of the baggage policy. We bought our tkt 4 months ago, and it said 1 checked baggage per person for each way. Because i didn't remember what was the weight of the baggage, i went on their website and when i put the reservation no, says no flight found. Eventually we called the company and we found out that we have no baggages included. They are super rude, and the operator told me its not their fault i didn't read my email. An email that doesn't say anything about not having baggage included. My advice is don't use them when there are other travel agencies with better reputation. We called the airplane company and they said we should have had 1 checked baggage per person, because the tkt its economy standard and not flexy. we are still trying to figure it out if we have checked baggages or not. and this 2 weeks before our flight. WHO SELLS FLIGHT TICKETS TO EUROPE without informing the buyer they are not offering cheked baggages?
Review by Harmonix11 months ago
on october 8th 2018 i purchased a flight through Momondo and was directed to this site, comfirmation number was issued and after multiple phone calls asking for my tickets and them asking me for another 24 hours and another 24 hours, finally on october 23 i had to cancel i was sick and tire of the run around
Review by ItsWb11 months ago
This company is not a reliable entity. The company is licensed as ;:
1701 E Woodfield Rd 421 Schaumburg
465 W Dominion Drive Unit 101, Wood Dale IL
Travelsaverguru one is C532, NEW SABZI MANDI, AZADPUR, NEW DELHI - 110034.
Their real name is travel gurus out of New Delhi. They have a bad habit of not providing services. Fllights get cancelled . Then they blatantly lie and do not refund your money. Do not buy from this New Delhi company, buy form the airlines directly.
Review by Anirvan Criag1 year ago
I had occasion to be connected with Jim while I urgently needed help from them. Jim was very forthcoming and helpful. Even when the call was disconnected and I called back, I was reconnected with the same person and he offered to call back on the number they had on their database, which was a great help as it ended up being a long call. He English was easily understandable and had a good command over the language. Thank you.
Review by Zarlb Gilch1 year ago
Alex is perfect! He helped me booking the ticket and make sure it charged correctly. Great service.
Review by Graneka1 year ago
Cheapest tickets available - and great customer care from Larry!
Review by Drumia1 year ago
Larry B was excellent help and has a great sense of humor when helping me figure out my flight schedule changes! He made sure I got the exact flight schedule that I needed.
Review by Aquaman1 year ago
Excellent customer service
Review by Jannih1 year ago
I had some issues, but Larry B. took care for that. Thank you.
Review by Dyanasue1 year ago
SCAM. They sent me the initial email saying I had booked my flight home from Dublin to Edmonton for $600. Then the night of at the airport at 4 AM they told me at the airport my flight had not been booked. They said they emailed me saying that it did not go through, however, no such email ever existed.
At this point, they told me it was my fault that I should have called and confirmed they got my booking (after they sent me a confirmation email), and I would have to instead pay $1200 to board the only flight to Edmonton that day. I had pressing events back home to return for so I was forced to pay them.
When I got home I spent an hour on the phone telling them that I should at least get credit for the extra $600 that I had to pay. At that point, I pleaded with them to be reasonable and at least meet me half way. I asked to speak to a manager several times and was repeatedly told that he would not speak to me.
On reviewing them online I have found several people with similar reviews. DO NOT BOOK WITH THESE PEOPLE.
Review by Keepsake1 year ago
I asked to cancel and the representative was very helpful and took care of it immediately.