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Review by Customer1 day ago
Easy to use website hard to get details about hotel. Hopefully everything will be good
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Review by DAVID K JOY1 day ago
Great customer service
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Review by KELLY YOST1 day ago
Walked me through the process of rebooking and the agent was very helpful. He did have to keep putting me on hold to check on things. My wait time was supposed to be 29 minutes and it turned into 40. Miguel even had to call me back after checking with his team on something. I appreciated the call back instead of waiting another hour on hold.
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Review by JEAN JOSEPH DEBURGO1 day ago
Everything was efficient and easy
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Review by Customer1 day ago
Left numerous messages trying to book, when booked they wanted to split up our party with small children on different planes from their parents. Have yet to receive the refund for that. Will definitely be trying a different travel company next time.
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Review by JOEL PATRICK BRILEY1 day ago
Agent was 2 hours past her schedule work shift and still took my call for another hour and half to resolve my issue.
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Review by Customer1 day ago
This is my second booking with CheapCaribbean.com and it was pretty smooth. It would be nice if you could put your trip in a cart and have 24 hours to check out without having to re-enter the search.
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Review by ECLAN MATHEWS2 days ago
Santiago, was awesome. He was able to answer my questions and took the time to let me know what was happened when he bumped into a little technical difficulty Personally I think he was the best representative I came around since I've been calling cheapcaribean concerning my credit. He was able to help me get a vacation package to stay within my credit amount. Thank you Santiago!
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Review by LUCIA CALMA2 days ago
Very easy checkout ,unlike other websites.
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Review by OSCAR FONSECA2 days ago
I paid my package with my United credit card but paid my tickets with a different credit card. I couldn’t use my United for your fault. If I used an specific card is for some reason.I paid $105.00 for my bags just for your great idea of not respect my purchase pay method. You never mentioned anything about it when I did my reservation. Now, I know. So, next time EXPEDIA THE BEST!!!!!!!!
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Review by CONNIE ANN LAROCHE3 days ago
Representative was awesome!
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Review by MICHELLE A POWELL3 days ago
She was able to transfer my hotel and transportation service within minutes. Patient with me as we explored new hotels.
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Review by Customer3 days ago
Easy well priced reliable website
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Review by MEREDITH ELLEN HALCOMB3 days ago
Absolutely the rudest customer service ever. Agent had me on speaker phone with kids and dogs in the same room as him. Could not hear a thing. When I told him I couldn't understand he got really mad and told me to call back to find someone I could understand. After I had waited on hold for an hour? On hold. For an hour. Call back. I told him I wanted to speak to a supervisor. He just kept being a jerk. Literally the rudest agent I have ever spoken with and I will never buy from you again.
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Review by Customer3 days ago
It was fairly easy to navigate through the site and find exactly what I was looking for. Would highly recommend!
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Review by Customer3 days ago
1/3 was amazing answered all of my questions and more. Got us a better discount. A 10. On 1/13 not amazing did put my request in for the hotel . The 2021Save 175 did work could not get a discount like 1/3 could not help us with military because above the other did not work. Waiting over two and a half hours to get thru.
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Review by Customer3 days ago
If you have the time to look up and read about numerous vacation options, this site offers it all. You can put together an entire trip for a good price. Their customer service is also very helpful.
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Review by Customer3 days ago
It was a heck of a wait on the phone but once we finally got to a person, Lana took great care of us! She was very pleasant the whole two hours that she spent helping us to figure out the best way to re-book our trip.
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Review by CHRISTOPHER A HALTON3 days ago
Never again would I book through this company again. They LIE LIE AND LIE. Steal your money and say it’s their “policy”
Thank goodness I booked a new vacation but lost a bundle while doing so- regardless of the 1 year nonsense they say you have to rebook your trip. Buyer beware!!!!!!!!!
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Review by Customer3 days ago
Could not find a filter for Adult Only resort like the old web site had. Login was also hard to find it should be at the top of the web page like most sites have.
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Review by DOUGLAS DEAN SAUNDERS JR4 days ago
Hire more people to answer phones. The waiting time of two hours plus is way to long. There is an offer to call back which is great but it is not offered for at least an hour. Would be smart to offer this right away. Due to 2020 cheap Caribbean canceled our trip but now is saying I have to use the credit this year. No fault of ours and now they will not let us reschedule to 2022. Due to the way this is being handled I will not be making my reservations through them again.
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Review by LISA ADLEMAN4 days ago
They were super helpful rebooking my canceled trip.
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Review by Customer4 days ago
Waited 2 and a half hours to get the called answered which I understand cause of Covid, but nothing was solved and still waiting for an email they supposed to send me
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Review by Nia Woods4 days ago
Very easy, And great price.
Will definitely use this site again
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Review by Customer4 days ago
Terrible experience - terrible customer service. Misinformed staff and not solutions oriented. Will never book here again and will be talking about my experience to others.
Our reviews are aggregated from multiple sources to give you the best overview about cheapcaribbean.com.
About
CheapCaribbean.com - The Beach Vacation Experts. CheapCaribbean.com is the fastest growing online travel partner dedicated to providing the best vacation deals to the Caribbean and Mexico.
Contact
2003 South Easton Road
Doylestown
18901
United States
