Chase Reviews

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very good bank, you need to get a banker to get their better interest rates

Had Wamu, which got bought out by Chase. Overall good site, yet, could have more tools to help with personal finances.

one pop up but ok site

Good site so far. Not sure about the IPhone app though

Official, legitimate, website for Chase Bank with secure transactions

excellent bank and a very secure site

This is a phishing attempt; it looks legitimate, but is not. I verified it at [email protected]

horrible interest rates, but extremely safe.

2nd time- site freezes up my PC after signing out and clicking on Chase logo.

They have a D rating with the Better Business Bureau and they earned it!
They did not stand behind their debit card fraud protection. Have spent over 4 hours on the phone explaining over and over again what happened only to have call transferred to another "customer service" rep who knows nothing and can not help or to be mysteriously disconnected and thus starting the meri-go-round all over again. I have explained the problem to at least 18 people from Chase in the last week.
Not only will they not remove charges made fraudulently go my account they charged $196 in overdraft fees they will not waive.
We filed police report and did everything they asked.
Worst "customer service" experience I have ever had bar none.

Chase Credit Cards are crappy - I've had a Chase credit card for years. But recently, I decided to stop getting paper bills and just pay my bill online. So I'm supposed to get an email statement every month, which I then click on and pay my bill. Easy, right? Wrong. Last week, I'm paying my cell phone bill online, and I think to myself "gee, I don't remember getting an email statement from Chase this month, I'd better check." Sure enough, I never got my email statement and I have a $40 late fee from Chase. So I call them up and tell them I never got the email and some obnoxious woman says to me "I'm sorry, we can't do anything about that. It's your responsibility to get the email." How am I supposed to "make sure I get the email?" Chase refused to refund the fee. So I'm canceling my Chase card and switching to Citibank, which has been pretty nice so far (Amex and Discover are nice too, I've found). I suggest you do the same before Chase decides it doesn't care about you either.

This is the official site of Chase Bank.

I like CHASE in general, their site is secure and easy to use, they have always resolved problems very quickly.