We collate all the best reviews from around the Internet so you can view them in one place
Review by Hilary Lewis4 months ago
CHARLES OSCAR
I don't believe they deserve even one star. I ordered a battery some 10 month ago but they sent the wrong one. I contacted them and they sent me a returns envelope, so the battery was duly returned. I was told I would have a refund for this and my postage. I subsequently bought another battery from another source and I have been waiting for the promised refund for those 10 months. I have sent reminders through Amazon to no avail. The only help from Amazon has been their automatic forwarding service. I do think that Amazon should rake a bit more responsibility for their trading partners.
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Review by Ann Marie Armstrong1 year ago
Bought a dash cam through wowcher. Waste of money used couple of times then a white screen appeared crap
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Review by Michael Welsh1 year ago
Got ear pods with wowcher absolute junk have never been able to charge them and no instructions either do yourself a favour bin them
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Review by Ms Dublinia2 years ago
A bunch of liars and still no refund! €19 instead of €102.06 (from Charles Oscar) for a pair of Apple-compatible wireless earbuds with charging case - save 81%...what a lie, they cost 5 USD on amazon and clearly fake! False advertisement, earbuds do not work (right earbud works, the other one keeps charging and never charges hence a useless item and a complete waste of money! )customer service does not reply and no sign of my refund! Do not fall for this, avoid them like a plague, they just steal your money and send items that are faulty thanks to their false promotional ads!
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Review by Tom D2 years ago
Product ordered via Wowcher but never arrived.
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Review by John Lawless2 years ago
Just received my wireless headphones from Charles Oscar via Wowcher. I honestly don’t know what I was thinking. They could be the worst purchase I’ve ever made so I’ve emailed Wowcher for refund information. After reading the comments here I don’t have much hope for a resolve. A truly terrible headphone with truly awful low tinny sound. 1 headphone is louder than the other. Do yourself a favour and don’t even take the chance. Save up and buy a proper good pair. Like I should’ve done.
Why Wowcher associate themselves with this rubbish is beyond me. It surely must cause them more trouble than it’s worth.
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Review by Leviathan game Playz2 years ago
I brought my daughter a tablet for Christmas its so slow and always freezing. I have emailed wowcher but from everyone's comments about them not getting back to them I won't hold my breath
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Review by Pat2 years ago
Through a 3rd party I ordered a Bluetooth karaoke microphone in November. I had an email on 5 December to say it had been delivered and was left by our back gate by the courier (Yodel). It was not left by our back gate and I had no card through the letterbox confirming this. I complained to the 3rd party and they sent an email to the merchant on the 11 December and they emailed me back on 12 December to say that the tracking number shows it had been delivered. I replied the same day to say to the merchant that I had not received it. They never replied so I chased them on the 18 December and again I had no reply so I went back to the 3rd party who sent a further email on 20 December asking them to resolve the matter - as yet, no reply. Their customer service is non-existent - I will ensure that any future products I order do not come from them!!!!
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Review by Joseph Morley2 years ago
LED light £9 + £4 postage - supposed to be a agate ROCK light - what actually came was a slice of agate less than 1.5 inches diameter that looks horrendous and is completely useless as a gift. False advertising and made to look much bigger, with additional false photos of an item that you do not receive.
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Review by Mrs E2 years ago
Waited weeks for a child GPS tracker watch. It’s telling me it only works with a SIM card yet the space where the sim should go is blocked up. It’s plastic fake rubbish. Will have to go straight in the bin ? Very disappointed in Wowcher!
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Review by Tara Phillips2 years ago
Omg exactly what everyone else is saying !! I was wondering my my order is still not here !! Ordered a smart watch for my daughter for Xmas and nothing !!! Emailed them yesterday , got a response asking for woucher code in which I sent to them !! Still no reply , and 2 more emails sent after that !! By the sounds of it I may give up if nothing done ! A complete shambles that they shouldn’t get off with !! Disgrace , poor victims being put out a fortune
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Review by Christopher P Sly2 years ago
Its a shame I can't score this fake company lower!
They are a fake company and Wowcher should know better!
Money paid very promptly then nothing. They even updated the delivery as delivered!
What a bunch of thieves and Wowcher are their accomplices who do not want to know!!
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Review by Kevin West2 years ago
Order a watch through wowcher and delivery date has long passed. No update provided from the company and now reading so many bad reviews here too
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Review by Margaret Porteous2 years ago
Delivery date was 7th December - still waiting. No reply from Charles Oscar. All Wowcher did was to forward my e-mail - still nothing.
Never again!
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Review by Steven Walker2 years ago
delivery date stated 30/11.... its 14/12 and I get an e-mail today that they will arrived 3/12???? i have sent 5 e-mails to this Charles Oscar as have Wowcher.... NO REPLY!!!! pathetic !!! do not buy from this company....
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Review by Hollie Taylor2 years ago
took over a month to arrive, came in a plain white box this was not a next generation pad DO NOT BUY it looks like a made up pad someone has made............
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Review by Em2 years ago
I had a good experience. I ordered i7 TWS earbuds from Charles Oscar via Wowcher. I then saw these reviews... so I prepared myself for the worst but thought to myself ‘never mind, I didn’t pay much for them’. What do you know I received them 2 days before they said they were expected to arrive. Sure they’re not the best quality but they’re great for the price! So now I’m wondering whether I was lucky or if some of these bad reviews are fake...
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Review by M g2 years ago
They don't deserve any star but I had to put one. I ordered luxury sheepskin slippers through wowcher, no sign of receiving my order in a month and half, customer service is the worst repeatedly send you automated email with no proper reply so I gave up and in the process of getting refund. So stay away from this company period.
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Review by Cally2 years ago
My order arrived well after a two month waiting period! I had no idea it was coming the whole way from Hong Kong! If I’d known this absolutely no way would I have purchased. I ordered the led drawing board What a pile of tat. £18.99 not worth 18pence. Long story short it arrived faulty. The nightmare I had back and forth with emails. Emailing Charles Oscar was like peeing in the wind! The worse customer care ever! And all the empty promises from Wowcher saying oh we will get your money back. After a lengthy 3 weeks of emails and calls I finally got refunded! Only because I rang trading standards and know my rights as a buyer Under no circumstances should Wowcher even exist, and as for Charles Oscar! Don’t get me started. Anyone who writes a good review about them must work for them or maybe they’re relatives. Just appalling! Stay well clear from Wowcher and Charles Oscar! Finally! your never actually getting a deal. Look up the same item elsewhere and your guaranteed to get it cheaper.
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Review by Adele2 years ago
Please report to WATCHDOG. This company needs to be shut down along with WOWCHER as their Customer Service is shocking. They lie and say order is ‘in transit’ when it isn’t refuse to refund money
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Review by Sue Zervou2 years ago
absolutely shocking services
over 2 months ago now I placed an order, have still not received it and requested refund and still not received that either. Expect me to chase the item with Yodel myself !! Wowcher being as helpful as they can but will never order anything from this merchant ever again.
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Review by Lucie2 years ago
Was charged for the item and never received it and no one ever replied to my emails. Appalling company, total con. Wowcher was useless as well.
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Review by julianne marley2 years ago
I have already left a review on how awful this company are but this is an update. After not receiving the blanket I'd ordered 5 weeks past it's due date, I tried contacting Wowcher and Charles Oscar numerous times. Eventually Charles Oscar tried to claim it had been delivered and that I'd received it but as I hadn't I continued to contact Wowcher who actually started pinging my emails back to me and refused to help me any more. As I had paid for the item through PayPal I took my claim to them and yesterday, after less than a week they found in my favour and recovered my money and credited the full amount to my PayPal account. Thank God I'd paid with PayPal. Don't buy anything from these people as they seem to be scam artists.
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Review by Anna Lambert2 years ago
Wow I wish I read these comments before I purchased my item with Charles oscar.im still waiting for my delivery and has gone past the delivery date.wowcher haven't been much help either as when I emailed them to get a refund no I have to wait abit longer to see if it comes.
Don't order from this company you won't get your goods ?
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Review by Roxane 'Roxy' Cotton2 years ago
Absolutely disgusted with Charles Oscar and Wowcher.
Just like everyone else Charles Oscar have taken my money but failed to stick to delivery dates. My earphones arrived two weeks late and are cheap nasty rubbish that won't even for in my ears.
I've never had a response from Charles Oscar. I cannot believe Wowcher are still using this con merchant.
Will never use either again. Shame on you Wowcher for not regulating these fraudsters and allowing more and more people to be ripped off.
