Chapin International Reviews

It's hard to take this company seriously when most aspects of it seem like a joke. The pay is laughable, even though you'll have to work long hours. Basically, most employees are overworked. Also, management will assign you tasks that weren't in the job description. Management support is also laughable because it's almost non-existent. I don't recommend working for this ridiculous company.

Management will ask you to work very long hours most of the time. This means that you'll lose your work-life balance, and you'll often be over-worked. Management also does not acknowledge employee accomplishments, which means that the employees have low morale. Working here is really draining, so if you have a happy life, don't work here.

The person I talked to on the phone must have had a bad day! Very rude and dismissive of my inquiries about issues I had with one of their products. I wish I had never done the purchase from them from the beginning.

I was put on hold by their customer support team and when they finally answered my question, they did not provide enough info and quickly brushed me off. I cannot imagine this kind of reaction for another customer.

I had issues with a product I bought and decided to talk to them about it, I was told I could get a replacement and the process was supposed to take a week. One month down the line and I am still emailing and calling for my replacement.

The customer service is not up-to standard, they are too slow and this is a total waste of time. I do not recommend them.