I went on line to change my address with usps and this pulled up I went in filled it all out and went to pay and then I got alert saying 79.95 was being withdrew from my banking account. This was suppose to be free and usps but it’s not. Fighting to get money back now.
Review by Rigene2 months ago
I thought i was on usps.com change of address and I didnt see the small print I thought the change was $1.05 and got charged $39.95 2 times I am trying to get my money back to no avail people beware there should not be any charge other then $1.05 I am so hot and am not getting anywhere to get my money back!!
Review by Fabionegrini3 months ago
They look so much like the official US postal site. Instead of $1, they charge $59.95. I immediately canceled my credit card.
Hopefully, I prevented any charges. Some people say that they were charged repeatedly.
Review by Gigels Adaev3 months ago
This site looks very much like an official site but it is a SCAM and should be shut down. I was suspicious when it did not tell me how much it was going to charge, but I knew from past experience that a change of address is only a few dollars. Imagine my surprise to see that they charged me 79.95!!! I called & insisted on a refund. they gave ne 70.00 back. Still a scam, but I was not up to the fight of getting it all back
Review by Qiu4 months ago
I thought I was changing my address on the normal website. Turns out this is not the post office. They charged my card 79.95. Without telling me. It's only one dollar at the ups website. It's free at the post office!!
Review by Buckspiccy4 months ago
Same complaint that DOZENS of other folks have had about this shady outfit.
You type in "USPS change of address" in your browser (Google in my case), and these guys come up first, and give you the "illusion" that they are actually the USPS, which charges $1.05 to change your address. With outrageous pricing that is DELIBERATELY "buried" deep in the fine print of their website, these scammers nail you for $79.95 to do something that should actually cost you $1.05 to do on the actual USPS website.
The US FTC, Better Business Bureau and/or CFPB should shut these guys down. It is a total and complete SCAM to separate you from your money while fooling you into believing you are actually on the USPS change of address website.
Review by Elier4 months ago
Official-appearing USPS site for change of address. Asks for credit card info, but never states price until you've already done it. $79.95. I am in the process of moving and am rushing to get things done and then this happens. I think the official USPS site only charges a dollar, if that. I am pissed now. Located in AZ.
Review by DanasiaMc5 months ago
I went online to change my address as my daughter had done and when it wanted my payment info I called my daughter and she said she thought she had paid a couple dollars. I his submit and went to my bank to check and it showed a deduction of 79.95, I called the number shown and talked to Bob (very rude) and he agreed to reimburse me 50%. and hung up. Checked bank again an had 50% credit but he now has my card info.
Review by Ersinan Tarnofsky5 months ago
I have a friend down on his luck and needed his mail address changed asap for his disability check and so on. He was resistant, but I assured him I could do it online no worries and I would pay for it and that way would be done right now, out of the way, he had enough to worry about and I did exactly that. I go on to pay my power bill a few hours later and couldn't because instead of a dollar what everybody knows the u.s. postal service charges this company withdrew $79.95 out of my checking account and I had no reason to believe they weren't do US Postal Service USPS address change Department ! Personal business family ! My question is why the hell haven't these people been stopped? They haven't scammed enough people, are they that good I'm working shit honestly? this is a call to be made with my attorney in the morning thank god he's a friend and thank God he likes me. Losing my power over a scam claiming to be part of the United States Postal Service?! United States Postal Service?! I can repeat it a million times it's unbelievable. And most definitely hard to process ... Losing my husband wasn't enough , I was helping a friend. They have my full undivided attention social media , the news, YouTube, Better Business Bureau
Review by Careene6 months ago
I typed USPS change of address into Google.com and clicked on the first link that came up, since the header on the page appeared to be the US Postal Service. It looked just like the form Iʻve filled out before and I submitted all of my information to complete the change of address. I was on my iPad, and the Browser I use hides the address bar for extra space. The first thing I shouldʻve done was check the URL, which would have been the first red flag with one of the following in it: changemyaddress.org or addresschangeforms.org and I wouldʻve exited out of the site had I seen it. Then it asked for a VISA or MasterCard, which I assumed to be the $1 fee to confirm it really was my address since there was no indication of how much money would be charged. That should have been the second red flag to make me exit the site, that no amount was shown of how much was being charged. After my card was processed, I was shown a page asking if I wanted all this different stuff like coupons, offers for Internet and Cable, my phone number on the Do Not Call List, etc. which the USPS site also offers after a change of address. I exited out of that page and finally a page that actually revealed I was on changeofaddress.org and NOT the USPS website and that my card was being charged $79.95 instead of the $1 I thought was being charged. I immediately called their Customer Service number at 1-888-481-9592 and was told all of their people were busy helping other customers and was on hold for 10 minutes. The woman I spoke to looked up my transaction and I explained to her I thought it was the USPS website and that my card would be charged $1, not $79.95. She tried to keep me from canceling by telling me about all of the coupons and other stuff included, but I said no I couldnt afford the $79.95 charge and I want to cancel. She said she would give me a 50% discount if I charged my mind and I said no. I was getting more annoyed and pissed off every second, but I didnʻt show it and finally she said she could refund the entire amount except for the $1.95 processing fee for the change of address. I wanted to say no, refund the entire amount but I didnʻt have time to keep talking to this woman and listening to her try to convince me not to cancel. At least I got most of my money back.
Review by WoodE6 months ago
Went to change my address. They use a similar look to USPS. It was also the first link that popped up. I got charged $79 without realizing how much for them to change my address, give me coupons and put my call on the do not call registry. Changing your address through USPS costs $1. Everything else they gave me are things you can do for FREE. I called right away and asked for a refund.
Review by Chenz Rajamahendram6 months ago
Went on line to USPS. Wanted to make temporary change of address. After week no chance was made. Called postal service n they informed me that I fell into a scam. This USPS took $39.95 out of my checking on my debit card from Wings Financial Credit Union. Credit union won’t reverse this transaction. I’m out $39.95.
Review by Homita Poutha7 months ago
The website, seeming legitimate, especially after the “.org” in web address, asked all information necessary for change of address and proceeded to state it needed a valid credit or debit card for a $1.05 processing fee to which lead to a $79.95 charge on my account two days later.
I immediately made a call and the phone was answered by Rosa. She asked for my name and last four digits of my card to “process the refund” and then proceeded to tell me that she “couldn’t find my name in the system” and would have customer service contact me in 48-72 hours. I absolutely did not let that fly and was handed over to the Floor Supervisor, names Sarah. Sarah decided to stick with the “we can’t find your name and this is after hours.” story and informed me that the best she could do was have customer service contact me at 8 a.m. tomorrow morning.
They will be hearing from first thing tomorrow morning as I refuse to let this slide or sit back and let them contact me. I will be reporting the the Better Business Bureaus, Google, and the Department of Justice.
Review by Cheapjack7 months ago
Went usps site to change address $1 fee entered card # charged $79.95 ripped off i want a refund
Review by Yaniv7 months ago
I went online to do a change of address last night on the USPS website and somehow ended up on ChangeMyAddress.org website woke up this morning to a $79.00 charge on my card ! No where was any mention of a fee ! Called and complained and he refunded $40.00 but still claimed it was not a scam ! I cancelled my card to avoid any further unwanted charges ! Next time I`ll just go to the post office to do it !
Review by Gamernoob7 months ago
i was scamed by the website was because i thought it was the USPS site but it wasnt
Review by Winand Bullmer9 months ago
They charged $44.50. I immediately called my bank, told them that too many people had my credit card details and that I didn't authorize that transaction. Bank of America isued me a new card and returned the entire sum as a successful fraud dispute.
Review by Jerrid Mengoume9 months ago
Website appears to be from uspostal service but is not. they will charge your bank $80 to change your address.
Review by Rajsekhar Motawee10 months ago
Leading someone to believe they are the us post office
I went online to change my address and their website popped up. I searched uspo and thought it was legit.I filled out the form and found out later they charged me 39.95 They are misleading people and taking their money.
Review by Vernessia11 months ago
I wanted to extend the time the Post Office would forward my mail, and I thought that's what I was doing. Somehow, I was hijacked from the U.S. Mail page to ChangeMyAddress.org. They indicated that the fee, as it usually is for the Post Office forwarding, would only be $1.00. However, when I looked at my account a few days later, there was no $1.00 fee, but there was a $79.95 fee.
I called them and demanded a complete refund immediately, at which point, the representative "Tanna" went into her spiel of trying to resell everything to me again. I adamantly told her NO and demanded again a full refund. Then she offered me a refund of half the $79.95 to which I again said NO. Finally, she tried to hang onto $1.95 for processing fees, and at this point, I threatened to report them to the Department of Justice, Fraud Division. She finally agreed to refund the entire amount and provided me with a confirmation number.
My refund should be posted in four to five days. We'll see.
I was so incensed, I am still going to report them to whomever will listen.
Review by Frzana11 months ago
Charged 79.95 for change of address
I changed my address and I was charged $79.95. I called to cancel and was told they could get half, because I I was put on the call list and no junk mail. Im very upset. This is a RIP off. USPS charge $1, and you don't have to pay to be put on the no call list.
Review by MeckiaN1 year ago
So I recently moved and I needed to change my address. So I went online and thought I was on the USPS website, however I was not. I went on to get charged $39.95 and did not know I was getting that charge until after everything had happened. I haven’t been able to find a number for them either.
Review by Shirishchandra1 year ago
We noticed a 79.95 charge to our account after changing our home address. I had changed mine and one other with no issues when done from my phone. When I did the last from my computer, nowhere did I notice anything different that would make me believe it wasn’t Usps website. I expected the 1.00 charge and it was 79.95. After calling and saying things like “scam articles online” and “I’m at the back now to fill out a dispute form” they said they will return all but 1.95 which is acceptable to us. BEWARE.
Review by AmandaG1 year ago
Thought I was changing my address on the USPS site.
I've never followed a scam link before, but this is nothing less than that.
To change your address.
They follow the same process USPS has on their site, and USPS charges $1, so I was expecting to give them my card #.
ALWAYS LOOK AT YOUR ADDRESS BAR WHEN FOLLOWING LINKS, before HANDING OVER ALL PERSONAL INFO... AND CREDIT CARD.
They said they'd refund the $79.95.
Asked if I wanted to have them still do the service for $1.95.
I pray these evil thieves don't sell off my credit card information.
AND actually refund my money "in a day or 2".
They just messed-up my bank account by $80 too. The day before I move.
THANKS GUYS! you are the worst.