- Easy procedure to guide you through the reservation process
- Quick response in confirmation and follow-up
Review by CanadaSam1 year ago
Great website with loads of pics and information. Had some questions which staff answered pretty well. So far, booking experience has been simple with lots of offers of help along the way.
Review by Xtra Graffius1 year ago
Nice people that were in contact with us. Everything had to be pre-paid though, and since we booked late they needed our credit card nr, which I really don't like. Several things (lamps, towel dryer etc.) in the apartment didn't work. We didn't bother to report though, so I can't review their support on that. Most bed linen had feathers which I'm allergic to. The floor was water damaged in one area, so I was scarred that the children would get blisters, but fortunately that never happened. Some things in the kitchen were really poor, especially the knives (IKEA). I recommend that you bring your own kitchen knives. The apartment was not heated when we arrived and it took almost two days to heat it up. Over all a good stay though. We had perfect location, quiet neighbors, good beds.
Review by Kinderhaus1 year ago
Easy to use website and quick to reply
Review by Guðgeir2 years ago
Very good service. Got special treatment as well.
Review by Oathka Litschauer2 years ago
Excellent service second year booked through them, prompt responses and good value
Review by Brynulf2 years ago
My booking and payment could be made in one day safely. I was even contacted by telephone during the exchange of messages. Very satisfied with the tour operator.
Review by Iseblle3 years ago
I've booked our winter holiday through Chalet.eu for a number of years now. Their admin and communications are really good and their online system really makes booking easy.
I recommend them!
Review by Kenidze Namtvedt3 years ago
Very helpful on phone and then web was as described and easy to navigate
Review by Royen3 years ago
This site is OK but no possibilities to translate into another language....
Review by Odditiesofjo3 years ago
I emailed a few times for extra information, I got response the next day. When I called, they were really friendly. I got a lot of information and they really helped me with the booking.
Review by Krescentia3 years ago
Friendly and fast customer support
Review by Vulnet4 years ago
Professional and efficient
Review by Midwesterner Quarato4 years ago
All is perfect
Review by Aroona4 years ago
Wouter was very helpful and the service first class. Highly recommended.
Review by Nomade4 years ago
Simple to follow steps, reliable system and also fast helpful assisstance via email to clarify booking details.
Review by Anzhelina4 years ago
Excellent service, very responsive and helpful
Review by Dragomir Zephirin4 years ago
We haven't had our holiday yet, so cannot vouch for the accuracy of the chalet description, but so far all the impressions are good. Chalets.nl were happy to hold all of the chalets we were interested in, their price for the chalet we wanted was already cheaper than several other sites it was advertised on, and on top of that they managed to secure extra discount for us. They have responded quickly to emails and telephone calls and have sent all documentation though very quickly. So far very impressed!
Review by Sld4 years ago
Chalet.eu value their customers. Put them first for next years booking. Respond as promised within 24 hours, even in weekends.
Review by Junytza Solucion4 years ago
Being offered a chalet which is not actually available is BAD FORM !
Chaletonline.com is rated 5.0 based on
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