Good service and product quality.
Everything was delivered on time, package (on a pallet) was well secured and and the kotagrill was easy to assemble
Review by Lenhard3 months ago
very good value for money, and materials of excellent quality.
Review by Etumeahu5 months ago
very good, good qualities
Review by Daja Acott6 months ago
Review by Piakaj Ollive7 months ago
I bought chalet Modern n2. I found the quality of the delivered building material excellent and we faced no major difficulties with the assembly of the chalet, which took 1 full day (wood treatment not included) and I am very happy with the result ; the chalet is beautiful and seems very robust. My reservation concerns the assembly notice. I did not receive any notice, not even a shipping list, with the delivery. After a 1st phone call to the seller, I found a building notice on line on the website, however it was far from being up to date (many differences with what was delivered) and for instance the shipping list was not consistent with what I had received. After a second call, I received a second notice, much closer to what was delivered, but still not exactly up to date. It was however sufficient to assemble successfully the chalet.
Review by Kahlolui Czegledi9 months ago
Excellent – no reservations, I would recommend this company to anyone.
Review by Puckmeister9 months ago
All has worked as planned. From the down paiement when I made my order to the deliverery on an accurate date in South ot France. Then the product is good and well prepared. Maybe improvement could be made on the building booklet. I recommand the "Bretagne" to my freind.
Review by Ocie11 months ago
Great expérience. Just modify the packaging (first part under the palet!). All was perfect, good price, good material.
Review by Mayjayen Pwllheli1 year ago
I knew garden cottage part hasar on the net
After contacting this company, I saw a real professional experience by the people I spoke to. Mr Mikael was always able to answer me and listen to my project in the best conditions.
I work always with garden house for other project and I am satisfied with their product, from the logistics of transport, to the recption of the product, there is nothing to reproach the quality of the product and very good its impaction, its quality of wood and super well done and well thought
fred service meyer frederic switzerland
Review by Sylvan Irene1 year ago
Big thanks for a beautiful shed and brilliant customer service. Hope to deal with you again!
Review by THeUS1 year ago
Good quality, building instructions were not always helpful, but we did it and it looks very nice.
Review by Genesius1 year ago
qualite de construction excellent, livrasion au point, aide de montage pas en langue Allemande ou facon de IKEA,
Review by Zareh Mushehdi1 year ago
Complete and in time
Review by Byeonggu Salvemini1 year ago
First of the building does look good and feel good when put together, it was a easy process to complete as it is just like building with Lego. A few problems when the Chalet arrived it had various holes in plastic cover (so water was let in) and various damage to timber. Some timber parts had black mould stain on and about 3 missing timbers (main timbers). MAKE SURE YOU SIGN THE TICKET FROM THE DRIVER AS UNCHECKED AND WRITE ON THERE IF THERE IS ANY DAMAGE TO THE EXTERNAL COVERING OR TIMBERS. I know this is a garden house but a few more minutes making sure the screws are correctly lined up on the window and door bars would be a step in the right direction. If I was to purchase this building again I would get the 44mm thick sections (I bought the 34mm walls). Nice building to look at when finished but let down by the damage, missing parts (very important as my husband had to make the missing parts) and the finish of the windows and doors. On the plus side there were 3 floorboards left over and the packing pieces of wood were great for the woodstove. To be fair Chaletdejardin France did say take some pictures of the damaged parts and send the pictures so they could look at them but when you start to put it together you can't wait a few weeks for the new parts to arrive, I am lucky my husband is a carpenter and could make them but if you are not then you would be up the river without a paddle or wait for the parts to arrive. I don't see how you can check all the parts are there if you have to unwrap everything and if parts are missing you have to wrap it up again to protect it from the weather. This took us (2 days including base and roof cover, we used metal roofing) to put up. A word of advice, make sure you use a good paint/varnish and go for the thicker timbers (44 mm) for the walls.
I did give this 2 stars but upgraded as the main office was better at sorting out things.
I have since been contacted by Chaletdejardin and they have sent me free of charge 3 x 5 ltrs of treatment for the external timber. I was contacted by their main office in Lithuania (I think this is correct) and they did sort out my problems
Review by Kakhaber1 year ago
Great product, delivered on time to a very difficult site. Instruction video is superb.
Review by ChaosCriztin1 year ago
Good product and good quality. it takes more than two days to climb the chalet. 1 week certainly and perhaps more with the roof.
Review by Lakeshia1 year ago
top very nice
Review by HunterJines2 years ago
i don't speak english
Review by Rejin McAleny2 years ago
Excellente prestation et excellente qualité
Review by Elaine Frances Skeele2 years ago
Chaletjardin logistics were good, quality of the abri is not so good, we poured a concrete slab and set up the abri,with professionals. Painted the whole abri with2 layers of paint. In summertime when the climate becomes hot the resin starts flowing massively out of the wooden planks, the planks start 3working" and open spaces appear between the planks, very disappointing
Review by Omaar Saar2 years ago
A very good cabin all the parts fitted with little problem.
Review by Agrita2 years ago
Cool Android friendly
Review by Hulian2 years ago
Had a nightmare with delivery. Told them an HGV couldn't come down our road but they still sent one so the garage had to be driven up the hill on a forklift.
Then we discovered 3 planks were warped but were told we would have to wait 6 weeks for a replacement... They then told us to find a local carpenter to do it.
The driver was very polite but the customer service was very poor. We wouldn't buy anything large from them again.
Review by Patxi2 years ago
Best choice. Best helpers. I do recommend definitely!!!