I never received tracking information and my email request for a shipping status was to no avail. Where is my order? G'day stew
Review by Dmacd Subramanyam2 weeks ago
Purchased a set of Maxxis Forecaster 29x2.35 and a torque wrench at a great price. Website was easy to use. PayPal was seamless. Shipping and duty was checked off. Delivery to Vancouver Canada was in a few days. Tires mounted for an epic ride. Excellent.
Review by Dauntless2 weeks ago
Super fast shipping...
I am very happy with my purchase, and I was amazed at how fast everything shipped to me. The grips, tires and toolbox were all as described and undamaged, although the handlebar grips package had opened and the hardware was loose in the box. Everything was there so it wasn't an issue. I would definitely recommend ChainReactionCycles.com to anyone, and I would purchase from your site again, thanks!
Review by Lynsch Emeru2 weeks ago
Package arrived when it was supposed to and no problem with the condition.
Review by MrMalec Ackerl2 weeks ago
Quick delivery, good quality although the socks I ordered were very tight at the top with no give in them.
Review by Epili2 weeks ago
Review by Marcina2 weeks ago
Shorts ordered and arrived ultra quick. Highly recommended as usual. They would have been good at normal price but sale price made them even better. Not had bad service yet.
Review by Aryunsun2 weeks ago
My complaint isn’t product related, but the cost of returning items. Due to being shipped to UK, the shorts I returned for being too big cost $19.30 for return shipping.
Review by Seery Szpakowski2 weeks ago
Excellent service, sent fast, well packed, keenly priced, spot on.
Review by SummoningScenes2 weeks ago
I placed an order September 17. It was cancelled with no notice and no explanation. I sent an e-mail, they said they'd get back to me sometime, but I could use Live Chat for a speedy response. I used Live Chat, but Lawrence said that he was unable to help me, and I needed to wait for someone to take their own sweet time to get back to me. This level of customer service is atrocious. I asked a simple question, couldn't get a response. I wanted an explanation and the order to be reinstated, but was essentially told I could damn well wait for them to get back to me, whenever that would be.
Review by Parotec2 weeks ago
Amazing selection and prices. Instant shipping. I LOVE dealing with these guys.
Review by Marijan2 weeks ago
Love it! Easy and excellent service!
Review by Emtg2 weeks ago
Great prices and quick shipping! Order was exactly what inorder3d and as advertised
Review by Teodulo2 weeks ago
Fast shipping, good packaging. No complaints.
Review by Greystones Tarachand2 weeks ago
Very swift service- ordered 7pm arrived 10am next day!
Review by DriesM2 weeks ago
To replace the wheels of my old bike. This wheelset is lighter, good quality. Comes with quick release. Happy with my purchase.
Review by Demariea2 weeks ago
Good pricing, fast shipping, great selection.
Review by Egdalia Tobor2 weeks ago
Good products but in 2 orders they both got delivered to the wrong address which caused a massive inconvenience to me
Review by GeraldBuell Dohnt2 weeks ago
No good, bought a wheel from chainreaction, the specs were correct on the website. The item I received was not as stated. Informed chainreaction and they told me they would need pictures and 3 days to resolve it! I've never heard such a lazy retail practice. It doesn't end there though. I sent the email with the pictures last Thursday 26/9/19, which was 7 days ago now. That's still not it yet thought. Then on the Monday 30/9/19, (4 days after the Thursday that I sent all the required information in), they send me an email asking for information about what was wrong with my order and can I send a description and pictures so they can "Get this issue resolved as soon as possible". It's now Thursday 3/10/19 and I'm still waiting for a reply from them. I don't even know if the information I've sent them is satisfactory so we can work towards a resolution. It's a good shop if you get what you ordered, but buyer beware if there is a problem with your order. You may never see a resolution. I wonder if they are hoping I'll just go away and keep the wheel that is of no use to me. I suppose I could keep it near me in the study and glance at it occasionally, because I'm certainly not going to get any use out of it, it doesn't fit on bike, the axel is too wide.
Ps I am about to buy a Cube Stereo 150 C:62 Race but definitely not from chainreaction now.
Review by Bafford2 weeks ago
Ordered part at 1900 arrived by 1300 the next day Great thanks guys :)
Review by Frederiki3 weeks ago
As simple as 1 2 3. My order was delivered the next day, as promised. Perfect service.
Review by Vnstg3 weeks ago
Excellent! I will recommend.
Review by TaraB3 weeks ago
I placed a order from Canada and it came within a week. It was very easy and quick