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Review by Tiaan2 years ago
Looks like I will lose £454 with these “Robin Hoods”. Parcel shipped to South Africa. Seems to be lost / stolen as SkyNet never Delivers, requested the parcel to be returned and refunded, well, nothing new to report still no joy. Got refunded my shipping 0f £24. Nice first impression. 3 weeks and counting
STAY AWAY if you in RSA
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Review by John Egan3 years ago
Card is without a doubt the world's best website. Thousands of products at affordable prices. A Site manned by cyclists for cyclists
Rapid delivery and customer service is best I have dealt with.
I am shopping with CRC for over 10yrs and can say in all that time no problems.
As I say in heading
CRC=Cyclist run Company
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Review by rob w4 years ago
Great selection of products which are reasonably priced with fast, reliable delivery. I've ordered from them on a number of occasions and it's always been a super slick service backed up by competent customer service. No reservations in recommending this company
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Review by Magnus Price4 years ago
I've shopped at Chain Reaction many times over the years. The service is better than can be reasonably expected and prices are usually the best or within an acceptable margin. Very good selection of products. I shop there less now as I'm old and ride a boring bike with hub gears and fixed fenders.
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Review by Piotr Golec4 years ago
I ordered already Chainreaction a few things to the bike, and even road bike.
I am very satisfied with this online store.
Very good communication.
I recommend this shop
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Review by GrahamD4 years ago
Have used company multiple times, and they are fantastic, really should be awarded a sixth star, they are that good. I don't understand whoever has given less than excellent. From prompt reliable service, to an easy and trouble free returns and exchange policy; to warranty claims they have been exceptional. May not always be the cheapest but would rather pay a little more for the peace of mind they provide. Exceptional.
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Review by Sam --4 years ago
Bought a brunch of items from CRC. Not my first order with them but it was my first time to return an item to them. I requested to exchange for another type of item, but unfortunately the item I want was out of stock when the return item was delivered. CRC spontaneously informed me that instead of exchange they will refund to my overseas credit card. Within 12hrs I replied by email saying I want to exchange another item instead of refund, as credit card will charge me a fee for foreign currency refund. However, "too late" is the final respond I got. I lost 12% plus postage for nothing, thanks to CRC.
So if your are paying by overseas credit card, don't use CRC.
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Review by Iwan4 years ago
Brilliant site. Prices are excellent as is service. Website has improved enourmously over the years. Easy to recommend.
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Review by Susan4 years ago
I just wanted to correct my earlier review.
I wrote a review to 'Trustpilot', because they asked for my feedback. At that time I was very upset about the bag I purchased because both of the clips to secure the bag onto my bicycle frame SNAPPED OFF and it wouldn't secure safely to the bicycle frame... I loved the bag as it was just the right size, style and colour that I needed....
Chainreactioncycles replaced my bag within two days, I was over the moon.
I used my new bag today and I am very happy, Thank you very much....
Susan
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Review by Gary4 years ago
What more can I say, just keep doing what your doing.
Always a pleasure.
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Review by Andy Burrows4 years ago
Thanks to all at Chainreaction. Excellent support, 6 packages to NZ all within 4/5 days. Let the new bike build begin!
Cheers ?
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Review by Jesper Sørensen4 years ago
Super fast.
Great service.
Will recommend.
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Review by Jon4 years ago
Ordered a MTB which said on web site coming soon, paid up and still waiting 4 weeks later. I have rang and emailed several times but have not been able to receive an estimated delivery time with no explanation. Was offered another bike but they want another £200. Very disappointed "coming soon" to me doesn't mean 4 weeks and counting with no ETA date. A warning to others, don't order unless its in stock because coming soon don't mean shitez.
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Review by wendy4 years ago
Helpful staff, amazing delivery service. Thanks ?
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Review by Stephan Ohm4 years ago
I paid for fast delivery (3-5 days).
The parcel arrived after 8 days!
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Review by Andreas Gamborg4 years ago
It is my go-to online bikestore and have been so for years.
It is a bit tricky sometimes with the close out deals. Often it is a very limited what products these offers cover.
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Review by Jakob Ilum4 years ago
In need of fast delivery of new seatpost for upcoming weekend race. Chain reaction provides the service swiftly and with precise and transparent communication all the way.
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Review by Taylor Yeates4 years ago
Iv bought many stuff off this site and everything I have bought has come on time, no problems and prices are just right. Maybe that's just for me but overall I really like to buy from this site it's my go to first store online for anything bike related!
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Review by Ross4 years ago
I have bought loads of items from CRC for their excellent range, prices, and prompt delivery. My one reservation is that they sometimes fail to publish negative product reviews.
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Review by Tim4 years ago
I have found adds on popular MTB websites that rotate around and it says $20 off clearance items use code CLEAR2015 etc they never work.
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Chainreaction Cycles is rated 4.0 based on
20 reviews
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