We are not market survey professionals by any means, but we wanted to get a different measure on a single topic, and quickly. We were able to craft a small survey and field it rapidly. Krista R did a fantastic job of answering many, many questions and helping improve our short survey. It will be tempting to use their service again.
Review by Mashfik Dysim4 months ago
Our experience with Centiment was professional, smooth, responsive, and accurate. We worked with Derek M. and he did a great job being flexible, answering all of our questions quickly, and guiding us through a process that was new for us (using a survey company like this). The fact that they pilot the survey was great. The turnaround time for 750 responses with a very niche audience was less than a week! We had a really great experience all around, enabling us to deliver to our client faster than expected. Thank you!
Review by Saz Giunashvili5 months ago
Centiment was extremely responsive to our inquiry and their system allowed us to easily share our survey and collaborate on its design and execution. We had a tight timeline and a specific geographic target. Centiment was able to deploy the survey quickly and to obtain a large and high quality sample, all for less than other survey firms had quoted us. Centiment also helped us address some important questions along the way. We were very pleased with the outcome and will not hesitate to use Centiment again.
Review by Ludmilo5 months ago
Very helpful staff! Great experience. Definitely recommend!
Review by Ustinia5 months ago
Fast turnaround. Great partners.
The team at Centiment had a fast turnaround and were able to answer any questions that I had along the way. We had a hiccup in the platform that was used and they were quickly able to help pivot with us, on a platform that they had not worked on in the past.
Review by Brabbs Ltr5 months ago
Great customer service, quick survey turnaround and you can get your results in 2 days! Loved working with Krista and her team. will highly recommend Centiment to others who are searching for survey and recruitment support.
Review by Dalynette6 months ago
Great service. High quality. Kurt and Derek really helped me out in a bind.
They saved the day! And, they were very professional and reliable.
Would definitely recommend.
Review by Margareta6 months ago
Their great customer success team with guide you through the processes of connecting your survey tool with their platform. The pricing is also very competitive!
Review by CBDShopUK Zaprzala6 months ago
Centiment is by far one of (if not the best) vendors I've ever worked with. I needed surveys run in 7 different locations in parallel, and Derek made it happen. He has been incredibly responsive, exceptionally helpful, and just an overall rockstar! The prices are fair, and targeting is very accurate -- I am more than happy with the results I've gotten.
Review by KFTalbot6 months ago
Working with Derek McIntosh was a pleasure. He guided me through the whole process and gave me suggestions to improve my audience demographic quiz. The results were well worth the cost and the service was even better. Will definitely use Centiment again.
Review by Omerah7 months ago
Kurt and Derek were very responsive and helpful in getting my survey set up and working through some issues that came up from SurveyMonkey. Great experience and fair pricing.
Review by Cardno7 months ago
As a newbie to market research, I feel my experience with Centiment was very accommodating. Kurt was friendly, patient, and prompt. I strongly recommend Centiment to anyone who is considering it!
Review by YogaRanch Rongoni8 months ago
Centiment is a fantastic partner for defining, managing, and running market surveys. They are very responsive, communicative, and are always on time and on budget. Sourcing a qualified panel for market surveys is often difficult, and a main reason so few companies leverage market surveys in the first place. Centiment makes it easy to learn key insights from your target market, and has experience with multiple platforms and survey and analysis strategies to ensure you're successful. We've worked with Centiment a few times now already and look forward to working with them again soon.
Review by Grekfanskapet8 months ago
This was by far the best market research firm I have worked with as an academic who performs theoretical studies using industry professionals. My contact, Derek, was exceptionally professional and on top of everything. They have their panels and technology figured out, and are clear and nearly seamless. This was much better than Qualtrics and all the others. They delivered my target respondents and did so in less time than I could have imagined. Kudos on excellent work. I will be back!
Review by Beyond10 months ago
I had an excellent experience working with Kurt while completing the data collection process of my dissertation. The price was extremely fair and competitive and Kurt was very fast, reliable, knowledgeable, genuine, and trustworthy. I would recommend Centiment to all of my colleagues and professors as a viable option and alternative to the industry leaders.
Review by Cody Stephenson1 year ago
Excellent company! I worked with Kurt and Derek who were both efficient and professional. They worked with me in regards to what I needed to get done and the job was completed in no time at all. I can not thank them enough. Would not hesitate to utilize them again.
Review by Anax Czernel1 year ago
Wonderful experience especially for a new timer. Would highly recommend to anyone looking for a thorough and highly professional survey. Really reasonable in terms of cost.
Review by Wieniek1 year ago
Kurt and Centiment were great partners! We used them to administer a market research study and they were responsive at all times of day, very knowledgeable and had reasonable pricing. We'll definitely work with them again!
Review by Kaori1 year ago
Excellent experience with Centiment. Very easy to navigate and excellent support team. I had the pleasure of working with Curt and he went above and beyond to assist with our survey. Will definitely recommend to anyone!
Review by Mkight1 year ago
I'm so happy to have found Centiment as an alternative to the company I had been using to secure survey respondents. The process was super easy in terms of setting up the parameters for the respondents, getting an invoice and paying, and working with Centiment regarding little tweaks, etc. I've already told some of my colleagues about Centiment and will be using them again.
Review by Sinit1 year ago
We have used Centiment twice now to source panels for market research and both times I've been impressed by their responsiveness and helpfulness in getting things up and running fast. I wouldn't hesitate to use them again.
Review by Barbars1 year ago
This was my second experience with Centiment and as with the first it was a great experience.
Review by Aldan1 year ago
I needed to pull together a survey quickly on behalf of a client, and after reaching out through their website was quickly connected with Kurt, an extremely helpful account manager. Working with him I was able to rapidly put together and field my survey. He was excellent about checking in regularly and making sure I understood exactly what I needed to do in order to get the insights I was looking for.
Review by Ciannait Arsigono1 year ago
Excellent experience all the way around: prompt, courteous and expert customer service, timely and cost-effective solution for my market research needs, etc. I'll definitely be using Centiment as often as possible.
Review by Enery Castellana1 year ago
Centiment was able to quickly obtain the specific type of survey respondents we needed at a reasonable price. In all our interactions, Kurt was invariably pleasant, helpful, and responsive.