Purchased the best cell helmet first/liquid, that cracked. The iphone face was replaced, and covered by cell helmet. I then purchased the "hard" cell helmet, which cracked. I just received the replacement for $9.99, but have not taken it to Verizon store to have it put on yet.
Even though I'm a little upset with the quality of the cell helmet, I'm impressed with the follow up for replacement.
Review by Pompeyo Helmic1 month ago
Ashley was very helpful!
Review by Sadeysue Merkabah1 month ago
Review by Adrijana1 month ago
Excellent customer service by Lucy. Great, fast, and resolved my issue. Thank you
Review by Batiatus Scapellato1 month ago
Still haven’t gotten my product. It’s been weeks.
Review by RichRichmond1 month ago
Replace a broken product quickly with a better model.
Review by Waragu Calmet1 month ago
Great products and extremely fantastic customer service!!!
Review by Lucelito1 month ago
Ashley was a great help and answered all of my questions.
Review by Aninder Stribbling2 months ago
Very good service everything I requested was done Fast and easy ... kudos to your company
Review by Payitforward Madokoro2 months ago
I purchased a new phone on oct 14, 2018. And cellhelmet with the 300$ protection. Had it applied and registered at Verizon store. Even have the app purchase history date of the 14th when I bought the phone. Dropped my phone and the screen broke aug 16th, 2019. Called the claim center they said everything was good just needed to send in a copy of the receipt from the Verizon store. So I go to the store, guy remembers me that sold me the phone and jokes around about good thing he registered it for me and tells me that they can no longer do so for customers. So send it in to cellhelmet and they turn around and try to say I didn’t register it until May of 2019 which is not true. So clearly don’t want to cover any “warranty” work they claim to cover. Wouldn’t waste my money on this product
Review by Iliane2 months ago
I needed my purchase receipt and customer service was able to find it very quickly and send it to me. Now i can use the warranty!
Review by Jereesh2 months ago
Review by Amaline2 months ago
Charging cord is excellent
Review by Jiansi2 months ago
I really like CellHelmet Liquid Glass, but the CellHelmet Scratch Remover is poor performer. This is my 2nd attempt at using on a phone. The first phone had very deep scratches and although I expected some improvement I saw zero change. But this 2nd phone had 2 very light hardly visible scratches and again the product did not improve the scratches at all. It is as if nothing was applied at all. I wouldn't recommend the CellHelmet Scratch Remover for anything or to anyone.
Review by Waschbär2 months ago
Superb customer service with a prompt response to my inquiry, followed by delivery of an excellent quality product.
A stellar experience!
Review by Miontreal Pfenniger2 months ago
They stand behind the product and have a quick replacement time
Review by Baverstock2 months ago
No problems. I’m just used to getting things from Amazon in 2 days
Review by Detrek Kordics2 months ago
Followed all the instructions and the screen still looks the same.
Review by CMonreal Derrow2 months ago
I'm guessing their goal is to make filing a claim almost impossible so that people give up on it. I sent them copies of my email from the activation date and start date policy number date of purchase and everything and they want me to produce a paper receipt 10 months old, In order to process the claim.
Review by Narup2 months ago
Excellent service on warranty parts replacement. Understand that screen protectors crack and cases break. That’s what they are supposed to do. Protect your phone. No issues getting replacement items timely.
Review by Crusherrr Kotzur2 months ago
Great product! Awesome value.
Review by Chanell Burraway2 months ago
I thought it would lesson my little deep scratch on my watch. I went through the whole tube and nothing.
Review by Loxy2 months ago
I purchased their liquid glass for my new very expensive phone because of the videos they have on their website promoting the liquid glass. Well 3 months later, I drop my phone 2 feet out of my hands and my phone completely shatters. I also have a case of it and based on their videos my phone should not have shattered. Don’t waste your money.
Review by Flocerfida2 months ago
They sell the liquid of the gods. Its like turning my plain ole normal easy to shatter screen into something ironman produced.
Review by Shariyf2 months ago
Ashley was so helpful in helping me register my devices. She is the best!!