Friendly service and prompt answers.
I am from Austria and it works perfect also from abroad.
Review by Cranberry Bandrivska4 weeks ago
Great staff great product
Review by Parvathaneni4 weeks ago
Good quality and competitive pricing. Hand finishing was excellent.
Order and delivery process very good indeed. Well informed people at the end of the phone.
Good advert for a British manufacturing company.
Review by Geekal Yedidi1 month ago
Great radiator if a bit pricey
Review by Fagbola Derrow1 month ago
Excellent all round from customer advice (Munira) to despatch (Rebecca).
Very pleased with our new rads and the custom finish is just fab!
Review by Avonti1 month ago
Contact beforehand from the delivery driver would have improved the service.
Review by Techni1 month ago
Quality radiators and streamlined service.
Review by Megamanonline2 months ago
Totally satisfactory experience from visiting showroom, sound clear information And advice provided with no high pressure sales, easy ordering, with delivery date confirmation time of order
Order confirmation issued by email with telephone call10 days later to advise radiators manufactured and confirm time for delivery
Delivery as promised on time with very. Courteous and helpful delivery personnel
Altogether a great experience highly recommended
Review by TuckyPK Kangarlou2 months ago
Very good company. Exceeded my expectations in all areas. I will be using them again.
Review by Bafford2 months ago
Quick and easy to order. Beautiful product, we love them.x
Review by Vivecca Derrow2 months ago
Great service and prompt delivery.
Review by Skillednutter Pitkevica2 months ago
Excellent service, highly recommend
Review by Livus Gelbert2 months ago
Great service - quick response and updates when requested
Review by Silerna2 months ago
Very good and excellent service throughout
Review by Maobe Urfjell2 months ago
Great radiators and excellent service. Highly recommend.
Review by Jannic Zioni2 months ago
I made and order online and they contacted me just in case i needed any help. As it turns out I did need their assistance and they helped me get the right product and saved me a lot of time. Great service and I will use them again.
Review by Models2 months ago
Quality & service are very, very good. Shipping costs were the only disappointment for a relatively small item
Review by Valp2 months ago
Beautiful product. Well made. More expensive than others but quality and service justify.
Review by Hucthie Fuguett3 months ago
This was the third time I’ve purchased from Castrads. Their service is excellent, I received a telephone call to clarify content of order, constant communication as manufacture progresses, and a phone call from delivery driver ahead of actual delivery. Highly recommended.
Review by Garty Ketharaju3 months ago
Fabulous customer service from Juliet and the team in the Wimbledon branch. We had to wait several weeks for our floor to dry due to the screed, then wood floors fitted. Juliet was able to organise for our radiators to be delivered at a later date which really helped us with our projects. Love our new cast iron old school radiators they look beautiful.
Would defo recommend.
Review by Argaret Taanman3 months ago
True five star customer service that should be a model for many of the UK's manufacturing and retail businesses. A seamless transition from understanding and tailoring the customers need at the showroom through to regular updates on manufacturing status and finally incredible product and delivery by a team that fly the flag for the quality and service the UK should be known for.
New showrooms in Manhattan and Brooklyn USA. Im sure there will be a lot more and well deserved.
Review by Traildancer Aromasodu3 months ago
Nice finish on product and fast delivery
Review by Négélo McGrellis3 months ago
Don't like these requests for ratings, But Castarads are excellent. Great service, great communications, great product. Only buy my rads from Castarads
Review by Innel3 months ago
Stunning wall stays with exceptional quality build - next day delivery by breakfast - top notch all round!
Review by Lumturie3 months ago
Beautiful product and first class customer service from ordering through to delivery.