Cashben customer service and support 07077164578//6289945790// current time New York city area Mexico city
Review by Keyworth5 months ago
Bad customer service. I paid my loan but cash is not credited in my account. Now i am getting messages that repay my loan soon. I'm trying to talk with customer service department, but there is no way to contact with them. I send messages, live chat and also send mail but not responding. It will affect my credit score. I feel sorry for this loan .
Review by Sumyu5 months ago
verry bad services....
Review by Floydy Baptiste4 years ago
Spoke to the first agent who noted on my account that she advised me that te documentation wasn't visible.......I had issue with my mobile and did not hear this part of the call and due to her not recapping then made me unsure of what was happening.
Called back up and agent I spoke with was quite blunt and didn't provide me with enough information to resolve the documentation.
Finally got through to an advisor Joe, who was the most helpful and explained how to take the picture l the documentation and exactly what parts of this were required.
Review by Justanotherchippy4 years ago
Looks like they have shut up shop!
Review by Tarminder4 years ago
is good copmpany quicly decysion
Review by Susiesu5 years ago
Helped out when needed and made a quick payment
Review by Consi5 years ago
Loans are quick and easy and customer service excellent
Review by DaShwaunah Sipraseuth5 years ago
i know its an expensive way to lend but as long as you can afford to pay it back I found cash genie an easy way to lend
Review by AClean Prewitt5 years ago
If ya need a quick fix with money u should go tocash genie i do there service is second to none brill
Review by Hokken5 years ago
Hassle free...will use again if need be.....although APR is highy its great for small and short term loans :)
Review by Mandal5 years ago
Usually fast and friendly. Hiccups can, and do, happen but even the complaints process is professional and speedy. Would highly recommend above any other. Only slight problem is they are reviewing currently which means I can't use them and my washer has packed up, could've been better thought out so customers do not lose faith in what is otherwise a very good company.
Review by Vasile5 years ago
Really happy with excellent and efficient service. Staff friendly and approachable - no complaints :)
Review by Leroy Bernhagen5 years ago
I have used cash genie on a couple of occasions and have to say they are by far the easiest and most reliable service with outstanding customer support.
Review by AWKentucky Dourley5 years ago
Quick, friendly and efficient. Best company to have relationship with.
Review by Ischak Furiosa5 years ago
I would recommend to anyone so fast so helpful.very impressed.have used quite a few times and will continue to do so.applied for the money and within half hour its in their.never had a problem.well done cash genie.
Review by Sylvana5 years ago
This is a very trust worthy company and the service is great
Review by Clarysse5 years ago
Well its a good company to go with the only thing i find annoying is that every time you apply for a loan they do credit checks etc where as other companies deposit the money in 15min or less apart from that i would recommend them
Review by CotakuShop5 years ago
I would recommend cashgenie too anyone, they are so helpful and a quick service, there interest on what you borrow isn't high and sometimes problems can arise and they understand this and will try to help you in anyway they can.
Review by Bubo Adis5 years ago
Really easy to use website. A walk in the park compared to some. Filed an application at 1.30am, then given approval when I emailed both sides of my debit card. Cash genie phoned me next morning at 9.10am already and then 2 phone calls later sent a txt to say money is being transferred. Money took 30 mins from approval to hit my account! Staff very helpful on the phone too.
Review by Foudali5 years ago
Excellent customer service and very helpful.
Review by KJSavill5 years ago
From start to finish, the process was simple and quick. I had to upload some documents but I had my money within 3 hours. Definitely a good company to use if you're in a jam.
Review by Darlean Brenot5 years ago
I am appalled today , after being a good customer and always paying my loan back on time I reapplied today and was told I didnt meet their criteria!!! It seems being a good customer doesnt count for anything.
Review by Plot Suilichem5 years ago
Finding cash genie and using them is so simple and a pleasure to deal with no hassle and quick
Review by Anyi Domo5 years ago
However the transfer time puts me off quick enougth to take back but not give even thought your paying for the service