Joke of a company take far to long paying for phones received last review was reported by them so it would be took down don’t not deal with money not transferred as soon as phone received/checked try waiting 3 weeks
Review by GarryRH5 years ago
Cash4laptops, cash4iPhones LDR LLC is a scam they say they will give you $230 dollars for the phone in the condition you tell them it is in and then when they receive the phone they make up some excuse say they will get back to you with a new price then when they email you the new price you cannot reach them back, all of a sudden they cannot respond back to your emails, I tried to contact them to send my phone back every way possible the second they sent me a new offer, they hang up on you over and over again or the line stays busy all day,and if you get threw they say they have to transfer you to the purchasing department which never answers you sit there and hold until they hang up on you. They say they will make a note on your account to send it back but still yet you cannot ever get through to purchasing and they end up screwing you and sending you $23 to your account and then you're screwed they still do not answer the phone you get nowhere IT IS A SCAM!!!!! I had the iPhone 5S 32 GB and the screen was cracked, they ripped me off so bad. BEWARE of Cash4laptops, Cash4iphones, LDR LLC
Review by Anastazia5 years ago
Sold for 45.12 on 7 th of october 2013 on the 18th i was told payment was being sent never received , tried calling them number unavailable then tried an email where i was told apologies after two months another cheque would be sent out it never was disgusting. I had sold it for money towards a new phone 7 months down the line no money ever received and no phone and no reply to emails. Fradulent company do not use!
Review by Briaqn Domenger5 years ago
Easy to use, sent me phone off and got the cash within a few days via bank transfer, thank you :)
Review by Hanatomiy5 years ago
Sent my Nokia phone to Cash4Phones and still have not received payment. Have logged a complaint with Action Fraud and blocked the phone. Now the company has gone into liquidation and before time that Greek MD will have started up again . Nearchos Chacholiades shame on you!
Review by Gmcn5 years ago
I sent 2 samsung galaxy's to this company back at the start of November and still not recieved payment can't seem to contact then as emails bounce back and can't get the phone number. Don't know what to do next any info would be grateful. Don't use this company
Review by Cest5 years ago
How are you all going about either getting your phones/tablets or money from these scumbags now? I have reported my case to action fraud but are yet to hear anything I assume that the Christmas holidays have something to do with that.
Review by Nikonian5 years ago
I sent this scamming company my perfectly good iPhone 4S as I found them on a comparison site and they seemed to come up with the best price. I sent it away hoping to get about £150 as it was in perfectly good condition, after numerous emails and constant phone calls I have now realized that it has gone. They don't answer their phones...they seem to always be busy and put you on hold, they don't reply to your emails! NOTHING!
I think its disgusting how people get away with things like this as it looks like I am not the only one this has happened to, I hope these scumbags get everything they deserve!
Review by Kennyjr5 years ago
just wanted to get some payback for my missing £172. no need to bore everyone with details sent phone didnt recieve payment same as most. But im a full time carer for my disabled mam live on my own and receive £50 a week for this so when i say these guys have ruined my Christmas you know its the truth. I live in middlesbrough so cannot go after them but if anyone wants to the owners name is Nearchos Chacholiades and owns the company that cash 4 phones is getting changed to called YEMONIA LTD merry christmas and happy hunting :) also he has a facebook profile.
Review by Caroylin5 years ago
send them a week old phone with the charger handsfree kit and headphones, they then told me that the phone was not up to there quality control (it was a week old and used twice) they offered me a much lower amount for my phone which i refused and asked them to return it. They then returned a different phone (same model but in terrible condition) and no charger, hands free or earphones. I have emailed then 6 times asking them to address this and I have phones them 4 times, and still I have got nowhere fast, so now I have no money a crap phone no charger, earphones or handsfree, I might as well have just thrown the phone and all its equipment out of the window. Its terrible to think a company can trade like this and leave 'customers' in the lurch.
Review by Albo5 years ago
COMPLETE AND UTTER SCAM ARTISTS!!!!
Review by Walasik5 years ago
Company gave best projected offer for used phone
Postal package sent promptly
On receiving phone, assessed and revised offer made for less than half original offer
If not accepted, postal cost for return of phone was very excessive
Offer accepted under duress
No payment received
Never heard from Cash4Phones.co.uk again and web site no longer available
Review by Randheer Breither5 years ago
I sent my Samsung Note 2 a couple of months ago to trade for money, but never received it. I check my account on their website and it stated money transaction was successful, but that was far from true. I contacted them many time by their website's contact page, but never got any response back.
SCAMMERS!! AVOID THEM!!!
Review by Milli5 years ago
Well sent my phone to them on the 2/12/13. And it still says they haven't received it even though it was special delivery. No one answers the phone or emails. But I'm willing to take this further until I get my money
Review by LaGearl5 years ago
Well what aload of hassle that could have been avoided by searching google first. One thing!! LESSON LEARNT!!!
Same as everybody else on here, sent my phone promptly to get the best price, no payment... So I decided to pay them a little visit!!!
Went there on Friday 29th November to get my money as everybody was saying you will get paid if you go there, was greeted by a security guy, he took my details and went in another door and a guy from customer service came out he apologised for the delay for payment, they are APPARENTLY cleaning up the mess from previous owners. I jollied on my way after being promised payment by Monday evening as it was a Friday evening I went there, Well what a load of BO**OCKS!!
Up till this morning still no payment so I decided to go there again, I was greeted by the same security guy who said they have moved address, somewhere in Paddington, London. After I got a bit angry and said I had already been there the week before he took the details from me again and magically the payment was in my account after 10 minutes.
Whilst I was waiting for the payment to go through a gentleman from another building came and spoke to me, he said that on Friday (6th) there was a huge riot outside the front of the building, people putting up signs saying scam, do not trust etc, and the police had been called. So i'm guessing that this is why they have moved.
My advice just don't bother with them, now that they have apparently moved and the security guard who doesn't work for C4P but got my payment to be authorised its just a waste of your own time. Wish I stuck to my first option and sent it to Currys!!
Good Luck People!!
Review by DPaterson5 years ago
I too have been conned by this so called company..having used recycle mobile sites before I nievely thought they would all work in the same way! How wrong I was! I posted my phone off 25th December special delivery .eventually on the 6th December they acknowledged the phone and it passed testing on the same day..it has since been payment pending since the 6th December and having read other people stories it appears that there is little hope in me getting this money for Xmas which is what I wanted to help pay my rent and get a couple of presents for my not very well mum. I live in Manchester and I can not afford to travel to London..having read stories of people turning up to the company and actually getting there money I was wondering whether anyone would be prepared to help me get my money.i was promised £172 for my galaxy note 2 and would be willing to give some of this away to someone willing to help..some money is better than nothing!! I feel so used and so upset how are they still trading it's scanderlous! Anyone that can help or advise anyway how I can claim monies promised id luv to hear from :(
Review by JINXavier5 years ago
I wish my old phone was still in my drawer doing nothing rather than sending it to this bunch of con artists. Cut a long story short agreed a second revised price for my old phone after rejecting their revised offer. I have been waiting since the 3rd October 2013 for payment. I have tried contacting them numerous times which they now ignore after being palmed off with accounts are having 'technical difficulties' , even a phone number they contacted me on seems to belong to another company who say have not heard of this mob.
PEOPLE DO NOT SEND YOUR OLD PHONE TO THIS COMPANY THEY WILL LEAVE YOU WITH A BITTER TASTE IN YOUR MOUTH.
Review by Anonymoose5 years ago
What an absolute disgrace - they have my phone, don't reply to mails, have no phone number and on top of it all have removed my details from their system.
I shall be going to their office to demand my phone or money AND if that fails small claims court.
AVOID THIS COMPANY LIKE THE PLAGUE.
Review by HazeMan5 years ago
Still awaiting payment since october
Review by Cleudi5 years ago
I sent 2 phones to C4P which they confirmed they received on the 21st October. On the 26th October they sent me an email to confirm that my payment had been processed. Upon not receiving my payment I sent them a letter on the 29th November asking for an explanation and I am still waiting for a response - this is surely unacceptable!?
Review by Dowfold5 years ago
I sent my iphone 4 16gb at the end of October after comparing various sites and seeing that this company were offering the most. They acknowledged they had received it on 11/11/2013 by email and told me the 'good news' that it had already been processed and passed...
'We usually process payment within a few days* for all phones that have successfully passed all tests and let you know as soon as it has been done.'
It is now 18/12/2013 and my account still states payment pending. I have received no communication after this initial email. I have emailed them numerous times and been ignored. I have also tried numerous times to call them (finding their number on a forum as they have removed it from their website and emails!! 0845 460 1064) but I am simply on hold and no one answers. Funny how quick they manage to send out the freepost envelope!
From reading various reviews it appears that after their watchdog appearance, they have stopped conning people with their 'wear and tear' lies and are now simply not paying anyone! This is theft.. and it is bizarre that a company can be getting away with this for so long.
Has anyone actually been paid recently without having to go visit them or go legal? The only option for me now is to go legal. Any advice appreciated as I haven't gone through small claims procedures before. [email protected]
Review by Willowwell5 years ago
I sent my phone off to cash 4 phones 4 weeks ago to enable me to get my 2 little boys and 1 yo daughter xmas presents. status says approved testing pending bank transfer but to date NOTHING, i am panicking now, its nearly xmas and i just dont know what to do,....how can people do this to other innocent people just trying to make some money for their kids!!!! thats £152 i am unable to find elsewhere!!!!
Review by Polymorphed Nørgart5 years ago
I wish I had been on here before I sent my phone off!! I have had exactly the same experience a lower than quoted offer for "wear and tear" which was simply not true. I accepted the reduced payment on 31st October and have heard nothing since. I have been unable to contact them without the barcode - they don't provide a copy- after reading the reviews I am now losing hope of getting anything back.
I have contacted Watchdog who have featured this company, Trading Standards and Action Fraud, do the same.
DO NOT USE THIS COMPANY!!!
Review by Ebrington5 years ago
I sent my phone to C4P in September when I upgraded my Blackberry Bold to an iPhone 5c. The phone was in very good condition and had very minimal wear and tear (normal for a 2 year old phone). The original offer I had was £110 and when they received my phone they said it was damaged and revised their offer to £40. I declined and then saw it was £9 to return my phone so to save hassle I accepted the offer. They claim to have sent the payment and told me to wait 3-5 working days, when it was still not received I emailed them again and they said 7-10 working days. It has now been over 30 working days and I am getting no response from them at all.
I am at a loss as to what to do!
Review by Koroneos5 years ago
Such a shock reading that quite a few of you are in the same boat as me...
I sent my phone to them on the 2nd December(stupidly). The phone was delivered to them the next day. I logged onto their website to check the status, and even now its still says "sent pack to customer". I left it for a week to give the process a chance, still nothing - no email or letter. I did receive an email asking me where my phone is and whether i was still sending it... So i replied to that email saying you have it and asking for an update... Still heard nothing...i started to panick, tried searching for contact details, and to relay what you all have said, you're right - its impossible to contact them.
Obviously i am very annoyed and upset and still relying on the money for christmas! i have decided to take it further... I notice some of you are taking to small claims? What are the fees for that? Alternivately my other option is to make a trip down there one day this week - i live in northamptonshire and i have my own car, would anyone be willing to come with me to get their money or device too? (If anyone is in same area or surroundings). i know this sounds a bit too forward, but if anyone is up for the fight we can exhange details or discuss further on facebook? I havent read all of the reviews so not sure if Anyone has already suggested this
Wish i'd listened to my partner in the first place. He told me to check reviews first. we have argued too over it :-(. But, we all can trust sites like this especially this site being on a comparison website!