December 14, 2013, ordered kit online. December 16,2013, requested my money back have called over 7 times requesting my money back and still have not received it to this day. I have asked to speak to someone at a higher level to request my money back and they say that they can't contact anyone at a higher level.
Review by Kurbon6 years ago
Will not refund my money
Cash-Flow-Kit.com, they claim $0 charge for 14 day trial, and ask for credit card for identity verification, they took $79 and would not refund my monies after 6 days. I also contacted them using their chat session and left a comment that I wanted to cancel my order and they have no record of that.
Review by Quadrice6 years ago
Unauthorized debiting of my account
I did sign up for the dollar trial but NEVER received any further information Next think I know I have been charged 79.00 for something I have never even received. They are Crooks!!! And need to Be Stopped. When I called asking them for information and a corporate number I was told they didnt have a number they could give me, when I asked if I could speak with a supervisor I was told no one was available. When I told the rep that I did not authorize that kind of amount and did not even receive any information she got upset and told me that there was nothing I could do and that they had already taken the money and would not give me a refund then she proceeded to hang the phone up on me. I have called my bank and put in a dispute. I will also be changing my banking information so they cant get any of my money anymore!
Review by Kyiakos Bonacasa6 years ago
rip off, over charge, never got any information for these people
On 11-24-13, I order this kit, after thinking about I call on 11-24-13 and cancel the order . the reason I stop the order was it as supposed to have been $49.00, but my credit card was charged $159.00.They even gave me a confirmation that this order has been stop GCB1125. I waited until 1-10-14 to call and they informed me that I would be getting my refund in the mail. to day I call and their system was update , and I could call back.
Review by Frozenkuku6 years ago
Not refunding my money
I logged onto the site on Dec 13, 2013. I entered my info when it said it was only a $1 charge, the next screen was asking for $79. I hit the close out button without accepted the charge. I noticed the charge the next day. Requested a 100% refund called 12/14, 12/20, 12/31, 1/16. Still waiting for it.
Review by Leaby6 years ago
aka - angry elephant.com, auctionzenmaster.com
purchased program (cash flow kit) in the beginning of December '13. i called and cancelled it prior to the end of the 30 guarantee; the service rep said there would be no problem and actually sent me a refund receipt w the company name, address. i was very hesitant when she offered that up so quickly, then i found out why. at the end of our conversation she said that their lines were tied up (?) and that she would have to email that receipt later. when i finally received the email, the address of the company on the receipt was 123 main st whereville, fl 33333 and the phone # 954.555.5555. also, on this invoice the company claiming they were, or already had, going to return my monies was 'angry elephant, the 'product' they said i purchased was called 'trial x'. one other thing, there is a name on the receipt, keri nuetzhorn. the only problem is - customer service claims they have no way to let you speak to anyone except them, no supervisor, no manager, not even a janitor!! i'm so tired of calling them, please can ya'll do something??
aka - AngryElephant.com, Auctionzenmaster.com
Review by Egyt Monchamp6 years ago
Refused to return my money after cancellation.
They advertised a product for only $1.and charged my card $159. I spoke with a supervisor named Kay, and she told me she would not return my money, even though I called the next day to cancel it she said I didn't do it online within three days. I am reporting to bbb and contacting my lawyer.
Review by Davetria6 years ago
Not refunding unauthorized payment
A friend recommended this site to me, they were only suppose to debit my acct. $1 to confirm I was who I was and over the age of 18 and to get add'l info because I opt. out of the free trial - a few days later I see a negative debit of $159 in my acct. I called them right away regarding the matter they assured me that I would receive a refund within 7- 10 business days this took place the 1st wk of Dec. and I have been getting the run around every since and as of today have not received my refund.
Review by Jamiah Greggio6 years ago
Not refunding my money after taking it out of my acct before trial period was over and more auth.
I ordered the only program. I was told it would be 79.00 after the 14 day trial period if I did not cancel. The next morning they had taken 159.00 out of my account. When I called to cancel and get my money back the next day. I was told it would be 7-10 business days and I would receive a confirmation email. No email came and no refund. That was 12/10/2013. I have called every day since 1/2/2014 and each time I have been told they will notify billing and get me my refund. I was told there is no supervisor available and no phone line to talk directly to billing. It is 1/10/2014 and I still have not received my refund. I have turned it over to the fraud department of my bank to handle.
Review by Smartt6 years ago
Will not issue me a credit back for money I did not approve for
I have call the @888-395-4766, they keep telling me they issued the credit, my bank say NO. I call them every day. And I can not get them to give me my credit or give me a phone number or name of somebody I can talk to about this matter. Stupid ripe off foreigners!!!!
Review by Inderberg6 years ago
Charge higher amount on my credit card
The program says $1 to sign up. I have no clue the $159.00 was going to be charged on my credit card. They provided me a receipt total of $0, then the amount charged of $159.00 shows on my statement. I called customer service they told me it's non-refundable after 3 days, but why they give use proof of receipt that states $0, then turn around with different amount.
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