Overall compared to other companies the service was not very good. I was travelling from the US to Southern Italy and when I sought help for final payment to the owner using my cc, they completely stepped out. The owner in my opinion was not very well represented at all. Payment was an issue and there was VERY LITTLE help offered by the staff to help resolve it. I am a frequent traveler and I can comfortably say that I personally Will never use this site compared to others again for travel and do not recommend it to others.
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