They ship from out of the US so it arrives to you in about a month which is fine because their cases come so perfect! Honestly I have bought about 4 now and would rather wait for it to come then order from another site in the US. They have rubber on the sites and plastic on the picture that has protected my phone well. Plus they write back the same day when I email them. They are nice and actually answer questions. It makes me want to continue purchasing from them. Great seller
Review by Jil4 years ago
I ordered a case from you guys and honestly, It looked perfect! It made me proud to use out and public and I was completely SATISFIED. But I have one question, are your cases supposed to be protective? When I dropped my phone with your case on my screen shattered. And when I used to drop the phone without the case, it'll be just fine. It wouldn't have any scratches or dents. Please Get Back To Me!!!
Review by Mutty5 years ago
I bought a case for my iPhone 5 and I absolutely love it! Its not that fast becouse it came from China but for been a overseas country where im station it took less then a month. so is a pretty good deal! Absolutely recommend it to everyone!
Review by Geoquip5 years ago
This site has some really cool artwork for pretty much every type of phone. Whether you want a celebrity, a logo or just a design, probability is they have it! The prices are great too!!
Shipping can take a while though. Not the shipping from the site, but once it leaves there.
Review by RaisingThemRight5 years ago
This was probably the worst dealing with a company ever! I paid almost 18 dollars for 4 day shipping I never received any shipping info, and at day 7, I contacted the company. What I got in return was shocking. They said they would get back to me on the 25 of the month as they were in China and on holiday for the spring festival. I said no way is this acceptable please figure out where the package is and refund me that money on spent on shipping. They replied with we're all on spring holiday even the delivery people all over China with a smiley face and then said pls be patient. Pls and smiley faces are how a customer service representative responds to a business concern!? Here is one of the responses I got after saying I didn't care there was a holiday going on and got mad about their lack of respect about my order and money spent.
Sorry for making you so angry. We should have served you better.
No offence, but if you google it, you will know that our Spring Festival (public holidays, from 2015/02/18--2015/02/24) are national wide. During this period, our delivery companies and Chinese customs do be unavailable. This is because they were also having the holidays.
And for we're located in China, if you want it at door by this Friday, it will really be impossible. Under this condition, we then only have to cancel and fully refund your order. The refunds should be done later today or earlier tomorrow.
After we submit the refunds to the bank, generally, the money will return into your account in about 14 business days. But for international order refunds like this, it sometimes may take up over one month to proceed. This is quite normal, pls be patient.
Hope we can help make it clearer for you now. Thank you so much.
CaseCoco Customer Service
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