I have used this company for years and received great service
and delivery. If i had a problem. It was taken care of and corrected
immediately. The prices are great. and the employees are friendly
Review by Marenna Schafert3 months ago
Sam Parker has bee the representative and contact for Little Lambs since conducting business with Cartridge America. Service has been great and friendly. Sam was very prompt with getting orders and handling issues when they rise.
Review by Trustbod3 months ago
Don't buy any ink cartridges from this provider operated by a bunch of sleazy Indian guys. Earlier I ordered a set of 8 ink cartridges from them, and they were bad inks; my photo prints were all off in colors, much to my disappointment. I called them asking for a replacement, but they refused, and they even refused to admit the bad quality of ink cartridges.
I had to discard those 8 trash ink cartridges. Instead I ordered another batch from Inkjet.com and their ink cartridges are real good in quality.
AGAIN, DON'T BUY ANY INK CARTRIDGES FROM THIS VENDOR.
Review by Cherrieb3 months ago
We have used 499Inks for years with color cartridges & now with toner cartridges.
Sam Parker has done a terrific job in handling our account. Timing, prices, pricing, problem solver are his main skills as he helped us achieve our needs.
Review by FayS3 months ago
I bought a set of 8 ink cartridges for my Canon Pixma Pro-100 printer. To my disappoint the ink was bad, and my photos were terribly wrong and distorted in colors. I will stop buying ink from this company.
Review by Tuhel Mirasole4 months ago
Sam Parker at Cartridge America has been very helpful with getting me ink toners to me with a quick turn around time. Anytime there were issues or questions, they were taken care immediately. I would highly recommend them.
Review by Danbro Iacino4 months ago
Good products, great service and timely delivery.
Review by Bafford4 months ago
ordered 4 print cartridges for an Epson Work Force 4720 and received but the cartridge I installed did not work I called back 3 times and was told that I would receive and Email with instructions for returning and credit. I never received !!!
INK AND TONER merchant
Review by Zumen4 months ago
I have been using Cartridge America for our agency's toner needs since Sept 2018. We have multiple types of printers and I have not had any problem with them or customer service aka Sam Parker. He has been very nice and he has made sure my order is correct.
Review by Nilz Franchek4 months ago
Great customer service from Patrick.
Review by GJenk3 years ago
COMPANY NOTIFIED ME THAT THEY WERE GIVING ME STORE CREDIT IN THE AMOUNT OF THE ORIGINAL PURCHASED AMOUNT.
Review by Kfyou3 years ago
The service was slow, after five days I sent an email asking about my order. After sending email I received a reply stating items were shipped that day. After receiving the order there were no instructions inside stating how to refill cartridges. But since I had read info online on how to do it , I really did not need their instructions. The results of refilling with their ink is below. After I complained about leaking ink from cartridges; I received three emails from them. The first said they would replace bad product, the second asked if I followed the instructions, and the third stated that since I had no instructions and did not follow the instructions it was my fault and they would not replace the cartridges. I bought a couple remanufactured Canon cartridge and their refill kit for all colors. The remanufactured cartridges have ink that dries out if you don't use printer every couple of days. I never had that problem with Canon ink. After ink dries , you have to pull out printer head and clean it to get it working again . Also need to run clean print head cycle several times to restore quality. This obviously wastes a lot of ink. In regards to the refill kit ; it is a total disaster. I refilled the yellow cartrige. Ink went in reservoir then soaked into sponge area as expected but any ink left in reservoir area leaks out bottom of sponge area. You cannot get any ink to stay in reservoir so the printer keeps reporting low ink error. Obviously, all the ink you put in reservoir is wasted all over your work area and is a total mess. So, I would not buy anything from this company. even though I despise the high prices Canon charges for ink, I think you are stuck unless you can find a better company that provides a better product. At least I haven't ruined my printer as of now.
Review by Melinda Greenwood3 years ago
I received my order very fast - excellent delivery, My 4 toners in my Brother printer work great and print like new. I will be ordering again.
Review by AlchomK Blinov3 years ago
I purchased a drum using the model number of my Brother MFC printer as reference. When it came time to replace the drum, I found that the replacement drum I had ordered would not accommodate the toner cartridge in the machine, so the drum would not work. I called customer service and was told I would need to email in order to return the drum. I have tried repeatedly to email, no response.
Update 2/2/17: It took almost 7 months for the laughable and dishonest response below. By the way, I did not get my money back. I stand by my review.
Review by Iyefa3 years ago
Update in response to CA's reply on 7/5/16: I 100% disagree that I "misunderstood" your response from customer service. I point blank questioned the Customer Service Representative "CSR" when I was told that I should not expect the refill cartridges to last as long because they are so cheap from your company. This information was in direct conflict from previous information from your company and it's CSRs. As stated, I questioned this reasoning because it was so different from anything I had been told previously and your CSR's reply was the same: "they are cheap it is unreasonable to expect the same amount of ink life". The issue I had with your cartridges was that they lasted 1/4 of the time that the factory cartridges last - this had nothing to do with the ink levels shown on my printer information - it was cold hard fact that my paper no longer had ink when I printed. And yes, as I stated in my update, your company did send me free replacement cartridges. I was also repeatedly asked to remove my review in appreciation of that service. I think that removing my review would be a disservice to anyone researching your company so instead I gave you an additional star.
Update (changed from 2 to 3 stars): Upon posting a two star review I was immediately contacted several times by Cartridge America's customer service. They indicated that the refill cartridges would not last as long as the factory cartridges because they were so inexpensive and offered me a discount (which I declined). They then offered to replace the three cartridges at no charge (accepted). I received the three replacement cartridges within a week or so.
I ordered fourteen color and black refilled cartridges for my Epson Stylus Photo 1400.
Background/history: I use this printer 2 days a week and am not printing photos and very seldom do I print color. The color factory cartridges last at least 12 months and the black lasts around 6 months.
Cartridge America: Upon installation of three different color cartridges in my printer they all showed as between half and 2/3rds full. I contacted customer service and was told that CA's cartridges will last just as long as the factory cartridges. I gave them a chance and they lasted barely three months - that is less than 25% of what a factory cartridge lasts me.
I would not recommend this company's products and was not pleased with their customer service.
Review by Ergoyak Jerzak3 years ago
We have been purchasing toner for a Brother printer and have been very satisfied with the amount of paper it can print with one toner cartridge.
Review by Haloo Giorgioni3 years ago
I recently purchased a high yield toner cartridge for my Brother printer and high capacity ink cartridges for my Epson printer and I am very happy with their products. I would recommend Cartridgeamerica to anyone without hesitation.
Review by AlAbbasi Chuku3 years ago
The product was good as was the price and fast delivery.
Review by TheOutcomesTeam3 years ago
Fast, honest, cheap, reliable; all you need for your money. This order no friction at all.
Review by Wharg3 years ago
I'm not sure if they don't work at all or just aren't very good, but it's printing like I'm out of ink.
Review by Mamamarysse3 years ago
I received very poor customer service during a phone conversation. When I called to inquire about inaccurate tracking information that was provided to me by the company I connected with a very rude customer service representative. When I began to dispute some of the things he was telling me he became very arrogant and started talking over me not letting me finish what I was saying. After which he hung up on me not providing me with any more information.
Review by Mbalotse Vaetoe3 years ago
Performed as advertised - time will tell the story of product quality
Review by Rosenbergh Derrow3 years ago
i liked their simplicity, but one of the ink cartridges didn't have any ink!!
Review by Sughey Carray3 years ago
5 Stars all the way :) thank you so very much
Review by Mariangelie3 years ago
Ordering was easy and shipping was pretty quick. My WiFi Canon printer had no issues with accepting the ink cartridges
Customer service is awesome and I'm very appreciative of this company being available to us.
I highly recommend.