Car Tots Reviews

Had my doubts after i made my purchase and then finished reading the reviews. I even called to cancel my order but i talked to Wilson and he reassured me i would get my order in a timely manner and ms it would be a great vehicle. Well, he was right. I got a tracking order in two days and my truck showed up in 4 business days. Packaging was in good shape. I got the tundra for my son so it looks like dads truck. I'm so happy i didn't cancel. This truck is awesome. Not sure i can wait the week to give it to him for his birthday. Thanks Wilson

I have been dealing with Walmart on 3 different occasions with an order to purchase a toy car for my son's 1st birthday and all 3 occasions, my order was cancelled with "no explanations" and left with a huge disappointment. Not for myself but for my son. After having a horrible experience with Walmart, I was hesitant about buying another toy car from another seller, but I am happy to say that, with Car-Tots, it gave me a whole different perspective and trust to know that, Wilson who was helping with the order, went above and beyond to make my son's birthday gift a reality and was extremely professional and personal, like I am speaking to a friend. Thank you, WILSON!! I can't wait to show you pictures of my son in his new toy car truck!
Best regards,
Cang

Play store order 6 weeks ago still haven't heard anything called send emails no reply every time I call I just get a voicemail and no reply starting to wonder it's not a scam

DO NOT GIVE THESE THIEVES YOUR MONEY!THEY TAKE IT WITHOUT DELIVERING YOUR ORDER! I GOT PROOF!!!!!!!! MY 7 YEAR OLD DAUGHTER IS HEARTBROKEN AFTER WAITING FOR HER NEW CAR. I WAS FORCED TO INFORM HER THAT UNFORTUNATELY THERE ARE BAD PEOPLE OUT THERE WHO WILL HAPPILY STEAL OUR MONEY WITH NO CONSCIOUS ABOUT OTHER PEOPLES FEELINGS. I DON'T HAVE THE MONEY TO BUY HER ANOTHER ONE. I REPEAT...DO NOT GIVE THESE THIEVES YOUR MONEY

Had an issue with the Mercedes zetros. They're rep kept telling me someone would contact me for repairs. No one hasn't called as of yet! We've been waiting for a call back for nearly a month and a half! My kid can't even ride his car which only held up for 2 weeks. The wheel popped clean off from the axel

I've been Looking for a ride on car for my son for a while now and could not find anything good here in hawaii and online everyone does not wanna ship to hawaii for a reason tried everywhere! Until i found these guys! They shipped fairly fast (10 days) and the customer service was unmatched they were contacting me every step of the way such great service amazing!

I ordered a car for my son. We were so excited to get it. The website said up to 10 working days within the U. S. 3 weeks went by with no word from them. I call to find out it was going to be 4 months to get one and it might not be the color we ordered. If you want to waste 700 dollars just burn it. Dont waste your time on this company. My son is heart broken and i am very mad. I hope this distribution company and manufacturer go under!

We bought from card tots hoping that it would last a lot longer than buy a cheaper one. Our Jeep did not last more than a year and the board keeps melting we called in for replacement parts that we had to pay for. We replaced the parts and the board melted again they said there was nothing they could do for us.

I order a jeep on December 16 and I didn't receive it til January 26. Then when I open it it had missing parts to it so my child still couldn't ride it and the notifying them again about my troubles I was told I would get the parts in a few days but its been a week. I tried talking to Mr Wilson about it he just hasn't returned my messages. Probably couldn't give me a explanation. I ask for refund for the trouble that I've been going through and I was told no. But they have my hard earn money and I got a USELESS jeep. I rather went to powerwheels.

Purchased a car and it took 4 months to send to me without any communication from them, I have email to prove this. Once received vehicle was defected and had missing parts. I have been unable to use a vehicle I paid $400 for, for my daughters birthday gift! Horrible, will proceed with lawsuit for fraud

I don't like giving any business a bad review but I have no choice as I Have given them two weeks to resolve the issue we have and no one from their customer support will call us. We purchased a new Land Rover Defender from them and let them know that it had issues none of the lighting, horn or audio features worked. Was told they would have customer support call even told me they escalated my service request but two weeks now and only excuses. It's seems they are quite content to sell you a toy that does not work . I have asked for a replacement but no response only same old message be patient we will contact you but they never do. This was a Christmas present for our grandchildren so now we are stuck with this Rover that does not work. Not that it matters but I work for a very well known NASCAR owner and know a little bit about electric and mechanical issues. Trust me when I say connections are good and batteries are charged. I have kept all shallow promise emails I was sent by them (Ashley) but here it is less than a week before Christmas and still no help from them.

I bought a Mercedes SL500 Coupe! Sure, it's for my toddler son, and it's about $115,000 less than the full sized version. It's awesome! Fully loaded, leather seats, doors that open and a remote so I can drive while he cruises around listening to "Old Town Road," on his MP3 player! This is by far the coolest battery powered vehicle I've seen. Even though it's a battery powered car it is eye catching and extremely durable. You can definitely tell you've got the Mercedes of battery powered cars!

I purchased the trail blazer for my grandson. From day one had issues. The whole reason for purchasing the trail blazer because it advertises off road. We have a slight grade and bump yard. My three year old didn't even make it half way across the yard and gave up. Reason because it would hit a bump and slow down and then stop. He's thinking he did something wrong. Try to explain to a three year old that is the trail blazer not his fault. .It would hit a little bump or taller grass and shut off. Designed for power and rugged trail. What a joke. Contacted car tots and explained the issue we were having.Then due to that and my mother's health we didn't try it again for a couple weeks. Wouldn't start next time we tried. Contacted them again. Sent control panel which didn't fix the problem. This is garage keep not left outside. But when we tried to get started we pushed outside and because it wouldn't start we went on to other things. It started raining we immediately pushed it inside. It did get wet. One time. Spoke with tech support again and said it could possibly be the batteries. Had to purchase a battery reader. Sent new batteries. During my conversation with tech I expressed my frustration with this and asked for a refund. Batteries was not the problem. Contacted them again and sent me a ecm. Not without a good time on the phone and they tried to say because I asked for a refund I wasn't willing to work with them. Not true did everything the tech support asked. Not my fault what he recommend didn't fix it. ECM came installed it. Yeah it worked. No short term. One week. Wouldn't back up and now the peddle won't engage. Now they are saying because of water damage I have to get a professional to look at it and then they will sell me the parts. So if you only want a month use at the most for 600 hundred dollars go for it.

We ordered the Trail Blazer from Car Tots for our twins to use this summer. My husband and I love it just as much as the kids since we get to drive them around. It works great on our front lawn as well as on any other flat surfaces we have tested out. We take the kids on walks in evening for some family exercise too. They cannot wait to get back in there and sometimes will even just sit in it in the living room. Thank you for providing such an amazing ride on car and we may be back for a Christmas present too. Thanks again Car Tots!

ordered a BMW M6 ride on car for my grandson. Car arrived , shipping container/ car damaged and forward reverse lever not working. Contacted customer service on Saturday , recieved an acknowledgement from Ashley in 30 minutes. two days later issue was resolved, they sent a new car. Impressive customer service

Best experience. I ordered a remote car from them for my son and he really likes it. The car was really amazing and he is very happy with it. I will definitely recommend this company to everyone. Thanks to this company to make my songs Birthday exceptional and exciting.

We ordered the Henes T870 from Car Tots ride on cars, because the appeared to specialize in the remote control ride on power wheels and offer a great warranty. We are so happy with our choice as our son Nicholas loves to cruise the block in his SUV. He makes sure it is parked in the garage right next to our vehicles and it is just the coolest, and his favorite toy. Whenever we email Car Tots service they get right back to us and are always very helpful. Thank you to Car Tots for making our sons birthday so much more fun and exciting!

Mary from North Carolina

DO NOT TRUST THIS COMPANY! They do not honor their products. CHRISTMAS WILL BE VERY DISAPPOINTING!

cartots.com is the best online shopping center to make your kids happy because of their quick service & quality of products. A few days ago I ordered a Police Patrol Motor Bike from their site, and the order was processed immediately for shipping that same day. The patrol bike was delivered with a few days via FedEx and arrived in great condition. The quality of the product was also very good and my son absolutely loves riding his police motorcycle! Great job Car Tots!"

We wanted to buy my niece a car for her 1st birthday and we wanted one with a remote. We found cartots and made our purchase. After a few weeks of not receiving the car we received an email from Ashley telling us that, that car was not able to ship and we could choose another car for the same price. The next week the same thing happened with that order. Again we received an email from Ashley saying we could choose another car for the same price. This one shipped. My husband put the car together- the doors open but it seems like it could damage the car if they get opened a lot. We bought a license plate but there is nowhere to attach it. The decals were already put on the car (speedometer, gas gage, emblem on steering wheel, and they were all put on crooked or not completely covering the area so the edge is hanging off), we were told that they were sending out new ones so that we could put them on ourselves. It has been a month and we still haven't received them. That being said, the car is so cute! The sounds it makes and the songs it plays are amazing. My kids (3 and 4) loved it! My niece cries when she has to get out of the car. It is perfect for her because she is secured in it, she can push the buttons to make music play, and her older siblings and parents can drive her around. Even though the process was a bit frustrating Ashley at Cartots took really good care of us and I would highly recommend them to anybody who is looking for a car for child. It is worth every dollar!

Couple of days before I was just searching for a online shopping site for purchasing a ride for my Son on the occasion of Birthday to make its happy,one of my friend recommended me this site to visit & after visiting I was totally satisfied to view the products.Their collections are remarkable and among them I purchased a remote control sport car which performance was fabulous and also fashionable.