User friendly website with better rates than others.
Review by ALohan2 weeks ago
Good deal, nice pick-up location, easy site navigation.
Review by Mataeo2 weeks ago
it was good, just a question when we get to buy the insurance ? in the pick up station ? and for children 3 years old how to reserve a baby seat ?
Review by ClairexCalvin Claverham3 weeks ago
Hands down, BEST RATE ON WEB!! Have used DOLLAR over the years.. always satisfied. Thank you very much for the Fantastic Rate!!
Review by Drumbos3 weeks ago
Carrentals advertises deceptively cheap pre-paid prices which double as soon as you actually get to the rental counter in sneaky charges. On top of that, they fail to deliver key information which can impact your ability to get a rental. For example, they let me pay full price for a car rental with my debit card, only to be refused the rental entirely when I went to collect because that particular agency doesn’t accept debit cards. Car-rentals also refused to post my review of their services on their own website because it “drives business away”...well yes, that’s the purpose of my review to avoid people being in my situation in the future and go with better suppliers.
Review by Nicnicnoo3 weeks ago
Low cost rentals; User friendly website; quick checkout.
Review by Leelin Massaquoi3 weeks ago
A good comparison to the individual Rental companies.
Review by Kepa3 weeks ago
every company should post an insurance policy before the booking process. for i.e : ECONOMY CAR RENTAL is the WORSE company EVER, they dont tell you when you book till you get the counter and they ask you a written proof of insurance. once you showed them the proof they will tell you that the damage amount on your insurance its not enough, so you have to purchase their crappy insurance. on the other hand, USave Car & Truck Rental, DO NOT PROVIDE insurance for US resident and required a proof of full coverage, but they tell you all those info after you already booked or when you are on the counter..
Review by Yamzky3 weeks ago
Clear information and quick to do
Review by Lupes3 weeks ago
The best rate and a solid,responsive web site.
Review by Pepeatha4 weeks ago
Can't book insurance,
price kept going to USD although I asked to be in AUD
Review by Pgonz Skuciene4 weeks ago
Quick and easy
Review by Multiframe4 weeks ago
Dissatisfied no car available had to cancel insurance. To big of a hassle vehicle not available for at least a day. Thumbs down CARRENTALS.COM
Review by Lanxun4 weeks ago
Excellent booking experience and car is $288 less than a competitor. Quick and easy.
Review by Jhonsinger1 month ago
All good thanks
Review by Jasjyot1 month ago
Easy to understand pricing - showed total including all taxes and fees, and also showed fees itemization upon completion of booking. No hidden or surprise charges. Pay-ahead discount option was nice way to save a little. Useful information was right on the booking page on website as to how to access the rental cars from the Airport terminal.
Review by Nirina DaGraca1 month ago
super easy decent pricing
Review by Swayamprava Alnomany1 month ago
Super easy to use.
Review by Southridge InBlack1 month ago
Quick, simple and easy. Easier than using the car rental online reservation systems to find a great deal.
Review by LeeSFV1 month ago
Pickup location was an empty building. Phoned to enquire.. they hung up on me. Turns out the rental company had moved... miles away. And then they only had automatic cars when I had booked a manual
Review by Elischa1 month ago
Easy to navigate.
Review by Sharmeela1 month ago
booked a "BMW 4 Series Convertible or similar" via Kayak. The BMW 4 Series Convertible was clearly pictured... after I booked, I received a confirmation from carentals.com showing a BMW 4 series Gran Coupe... which is not a convertible. After calling them, they confirmed that Sixt (who my reservation is made through) does not even have a BMW 4 Series convertible in their fleet... i was informed the convertible I would be getting is a Ford Mustang or a VW Beetle.. both of which were hundreds of dollars less on Kayak had I booked those car types directly. When I asked for a refund, they told me it would a 3 day cancellation fee!!! Even though my booking was made 30 minutes ago. Shady bait and switch business practices. I will be disputing this with my credit card.
Review by Pandaa1 month ago
TERRIBLE SERVICE!!!! DON'T USE THEM!!!!! We decided to rent a car via carrentals.com 3 weeks ahead of our trip. We were traveling with a handicap passenger and requested a specific vehicle and extras for our trip. Long story short our flight got delayed and upon arrival we were told by their agent that they refused to wait for us and thus cancelled our reservation. Most car rentals companies were fully booked and we ended up having to book something on the spot 4x more expensive. There were SUPER unprofessional, rude and they didn't even bother to apologize. We still haven't even been refunded for the rental. They don't even have a stand at the airport. Overall TERRIBLE experience. We wasted a lot of time and money because of them!
Review by Coban1 month ago
Love booking with CarRentals.com!! It's always such a pleasant user friendly experience, with great rates and no hassels.
Review by TIMMYSimms1 month ago
Quick, easy to understand. Bottom line pricing, nothing hidden.