Excellent costumer service! I needed to replace the carpet in a rental condo within two weeks during the holiday season. Crystal at Carpet One not only helped me meet my deadline, but worked with me remotely so that I did not have to make the hour long commute. I highly recommend Carpet One for anyone in need of flooring and will most definitely use them again. Thank you for all your help!
Review by Makarm Ashlen1 year ago
Carpet One installed our first carpet this summer. The color just was not what we had expected on viewing the samples, way too much brown that showed more when entire floor was in.
To make a long story short, the store has a Beautiful Guarantee on a lot of their carpet. We picked out a new carpet, paid for the difference in price and $315 to move furniture. They replaced our carpet, did an awesome job, again, and we are totally satisfied with the new color.
Shonda, Beau, and the entire Carpet One team are outstanding! You will never go wrong in choosing this company for your flooring needs.
Review by NeverCDkeysComAgain Chigara2 years ago
Angela Jordan of L & M Carpet One went out of her way to help me get the carpet and expedited service that you want from a service oriented company. The process from order to installation was great and the work
was great. I was very pleased with L & M, and as Arnold says, " I'll be back"
Review by JimN2 years ago
We needed new carpet in our office and work and we called Carpet One to get a quote. They sent one of there sales consultants to us within a few hours and we had a quote in no time. They did our carpet over the weekend so it wouldn't interfere with our work hours and when we came in on Monday everything was put back in its proper place and the carpet looked amazing. We really appreciate the hard work and dedication of Carpet One and we love our new carpet!
Review by AnonymousButAngry Ksenia2 years ago
The team at Carpet One is fantastic!!
We've worked with them on several projects and they have been great!!!
Review by JLee2 years ago
They have done great work for our office here at Syfrett, Dykes & Furr. Installed stain resistant carpet & even picked up a bug that was in the bathroom for us ladies here in the office.
Also did work for an employee here in the office at their home. She was very pleased at how quick the quote was provided and also how prompt the work was started and completed (only one day!). The staff was also wonderful because they moved the home furniture back into the bedroom for her - which they did not have to do but it was very nice of them to go above and beyond!
Review by Barros2 years ago
They have provided all of our flooring needs over the years and we will continue to use their services in the future.
Review by Evonne Mauzey3 years ago
Great experience dealing with John Shepard, well satisfied with the results of the carpet & installation. I will use you again if I have a need for carpet or any other flooring.
Review by Merccedes3 years ago
The company has great service. They finished our flooring quickly and the new product is everything they promised it would be. It looks very good in our home.
Review by Giovanbattistab Derrow3 years ago
From start to finish, Carpet One provided first class, professional service. They frequently checked with me to ensure that everything was being done to my satisfaction, and immediately resolved a small issue which arose. After the completion of the project, they contacted me to make sure I was happy with the final product.
Review by Ibhade Apeh3 years ago
Friendly and reliable
Review by Pakhal3 years ago
The installers were very great in doing their job and did a very wonderful installation and our carpet looked great when they were done. Will use Carpet One again and this is our second time in using them.
Review by Instrumental3 years ago
I love that John helped me find carpet that fit both my style and my budget and there was no pressure to buy. He sold me a great product at a reasonable price and installation was a seamless part of the process.
Review by Meck3 years ago
Nice people. Showed up on time and cleaned up prior to leaving.
Review by Kavind Kundysek3 years ago
Every employee we dealt with was willing to assist us in making decisions and explaining products in a knowledgeable manner. I would highly recommend this store to anyone shopping for flooring products.
Review by Bone3 years ago
Not since my wedding have I had a more pleasurable experience. I was immediately drawn in to the knowledge and politeness of the staff. I knew right away this was not going to be a carpet purchase, this was going to be an experience. This flooring and this time was meant to be. I was taught as if I was sitting back in my classes at Duke University, who knew there was so much information about floors? Carpet One knew, that's who! I will proudly give their names to all of my family, friends and colleagues. Thank you Carpet One, Bravo!
Review by Thimad Pennie3 years ago
Was very pleased with the quality of the carpet and the service we got as well. The installers however wanted to do it the way they wanted it done not the way we wanted it done witch caused problems for us, basically telling us try it this way and if you don't like it ill come back and do it the way you want it done. Well guess who's coming back?
Review by CWatson3 years ago
I had vinyl plank flooring installed, replacing most all of the existing flooring in my home. From the moment I walked into the store until the last day of install, I received the best service. Crystal Pitts was extremely helpful and knowledgeable. She outlined the entire process for me and fulfilled every expectation. I was extremely impressed with the timeliness of the entire process. I was also impressed with the installers knowledge and politeness. Everyone did what they said when they said. Highly recommended!
Review by Pershanthen Sajjadian3 years ago
the staff is very knowledgeable, they show you every option from the lowest price to the high end never making you feel like you have to buy what you don't want, there is no pressure making it a pleasure to shop. I tell every one I know about my shopping experience so that they will go there also.
Review by Ladypooh Serrabella3 years ago
Will definitely do future business here.
Review by Rifaat Kroier3 years ago
This is the 3rd time I have used Carpet One in Panama City. They did such a good job in my home that I now used them to install carpet in my work environment. They are always professional, easy to work with, accommodating and price sensitive. The office carpet looks great and was installed beautifully. I am in the process of using them for another job.
Review by Gatters3 years ago
A little over six years ago, we purchased a condo and the bedrooms had to be recarpeted. I went to Carpet One and told the sales person what I wanted in material and color. She showed me exactly what I wanted and then scheduled installation. The installers were very professional and got the job done when promised. I recently sold the condo so that I and my 90-year old husband could move to an assisted living facility as I had been caring for him for two years and he had been sick for a very long time. The carpet still looks good after six years!
Review by Joho3 years ago
I visited several other carpet vendors in the area before going with Carpet One. John and his team were very professional, timely, and overall it was an great experience. They were able to help me find the product that I wanted within the budget that I had! Best of all.... NO HIDDEN FEES! The big box stores will get you there, but Carpet One's competitive price included installation, carpet pad, furniture relocation, AND old carpet removal. Overall, I was very happy with my experience with Panama City Carpet One!
Review by JLange3 years ago
John and his team went above and beyond to help me when I was searching for new flooring for my house. I had no idea what I was looking for and their expert knowledge was a huge help. I would recommend them to anyone and will use them again in the future!
Review by TXTruck3 years ago
Carpet One went over and above to help us with our carpets. This company definatly puts the customer first!