The employees at Carpet One in Owensboro have been a pleasure to work with. The three young gentlemen, Luke, Zack and Dave, did an excellent job with our carpet. They are to be commended for their kindness and good work ethiics. Kudos to you all!
Review by Suzanneq1 month ago
Mark worked very hard to make sure the hardwood on our new stairs matched the hardwood that is already down on our floors. It is pretty much an identical match and looks beautiful!
Review by RichardAshton2 months ago
Mark and the Carpet One staff made the stressful job of replacing my flooring as smoother than I ever could imagined. They help in each step of
the process and clearly showed how much they care about making sure I was happy with the results. If you need new flooring Mark and his staff will make your home feel like new again.
Review by HappyPanda3 months ago
Carpet one was wonderful to deal with. They not only helped me make decisions but stand behind their work & products. The guys who did the install were great. Friendly, neat & they finished the whole house within a week. I would definitely recommend Carpet One to anyone needing floors.
Review by Vakaas4 months ago
Absolutely love our new carpet - excellent quality. Working with
Ettagene was great - very knowledgeable and helpful and just a wonderful lady. The crew that laid the carpet were both professional and friendly. Would definitely recommend Carpet One to everyone.
Review by Wilsom4 months ago
Everything was great! Great experience with store service and installers. Everyone was professional, courteous and kind. Highly recommend doing business with Carpet One.
Review by Society Sigurhansson5 months ago
Arrived on time, was very easy to work with, great communication, did a great job of installation. Before he left, he made sure everything was just as he found it.
Very enjoyable experience. Highly recommend!!!!!
Review by Yal5 months ago
Great job & done quickly.
Review by MinSunshine5 months ago
Loved dealing with Ettajean and Mark. Fine people as well as business sense. Loved the guy who layed our carpet and the quality floor looks beautiful. Thank you so much
Review by SamanthaJ5 months ago
Great to work with. Excellent job.
Review by Violaxhemali7 months ago
Great service and installation
Review by Kaifer7 months ago
They were very knowledgeable on their products and very efficient on the installation.
Review by Shintika Sheared7 months ago
great customer service - very knowledgeable of all products and good understanding of customer needs; matched great products for our home and needs.
Review by Borha9 months ago
The staff, the product, the installation and the way the flooring looks in the home is excellent. We had new flooring installed in part of the home due to damage. After we have seen how great the new flooring looks and how nice the installation went, we are now considering finishing the rest of the home. Very impressed with Carpet One Floor & Home!!!
Review by FedEx Mamedova9 months ago
I had wood floors put in three bedrooms. The floors are beautiful. The workmen who installed my floors were professional and courteous. The trim work they did was outstanding.
My only complaint was I was promised a bottle of floor cleaner and I had to contact them more than once to receive it.
Review by Luhit Heddington9 months ago
We had hardwood installed in our kitchen some years ago and weren't sure if would could find the same product to install in our dining and living rooms. Fortunately, there was the same product and we ordered it. The installers removed the carpet, padding, tack strip and staples and kept the spaces clean while working. They discovered that the kitchen floor was higher than the other two and the transition would not be even unless they raised the subfloor. We were contacted by the store with a price for that, which was very fair, and the subfloor was brought out that day and installation started. The actual flooring was seamlessly transitioned from the kitchen. The installers were prompt, courteous, detailed and neat. They left the workspace cleaned up after each day. The attention to precise installation was wonderful. Kevin is a craftsman! The final product is beautiful and we are beyond delighted with the outcome. I would never shop at any other flooring store but Carpet One.
Review by DreaJaye10 months ago
Richard, Larry, Kevin and Tony were easy to work with. A couple of changes needed to be made and they stopped and ask before they went forward in the process, Quality of work was excellent.
Review by Nunia10 months ago
First off, let me say this is the first review I have ever written. I first purchased from Carpet One Floor and Home several years ago for a small carpet and installation job. I was so pleased at the time that I told anyone that would listen about how professional EVERYTHING was. I recently had the need for a bigger job and once again was astounded from the beginning to completion. The Hayden and Bennett families are so easy to work with and truly work as a team. The installation crew was so efficient, friendly and knowledgeable. Take my word....Experience it for yourself!!!! You will not be disappointed.
Review by Taffinator1 year ago
Love my new hardwood floor! The installers were so professional and friendly! Thanks so much Carpet One!
Review by Medyku Mossenta1 year ago
My whole experience with Carpet One was productive and pleasant. I was greeted warmly at the store and assisted by a knowledgeable sales staff that helped me find exactly what I wanted at a price better than I expected to pay. My room was measured in a timely manner and when the carpet arrived they worked hard to find a time slot that worked with my busy schedule. The men who installed my carpet were very professional and worked quickly. Well done, Carpet One. The carpet looks and feels amazing!
Review by Somayya Mimran1 year ago
Ettagene and Mark Hayden, as well as their staff, are first class professionals. Never did we find them anything but helpful and sincere in their efforts to provide us a top quality job. We never felt pressured in making our decisions, and they understood our desire to create an attractive, inviting, and comfortable home. They chose subcontractors who worked hard to achieve our satisfaction in laying the vinyl plank and installing the kitchen backsplash. Ettagene and Mark came to our home twice for measurements and made conscientious suggestions about color and design. We found both very personable and ever-so-easy to get along with whether in their store or elsewhere. A great and much appreciated business!
Review by Ashmeya1 year ago
The flooring is great, cleans easily. The installers were courteous, professional. The only complaint was they ran short on flooring & trim. Therefore, they had to make an extra trip. Carpet One should have sent extra & installers could have taken any extra back to the store.
Review by MinerPlaysYT1 year ago
Great customer service and installation. Vendor provided options and made me feel good about our choice. Provided the opportunity to see a product install which helped in our decision.
Review by Blir1 year ago
Such a friendly informative staff! Great folks to do business with!
Review by Jvon Narges1 year ago
I'm a repeat customer of Carpet One. Last year, they installed new flooring in my duplex. I was so impressed with their professionalism, service, and communication, I decided to have new flooring installed in my residence this year. They are a very good company to work with & I would highly recommend them to anyone considering new flooring./ Check them out- you won't be disappointed!!