Troy and the carpet installers were amazing......very professional!! Troy was such a big help in choosing the carpet and the final product is perfect. The installers were to be at the house by 9:00 and they were at the house by 8:30 ready to go....and worked diligently! We will definitely be back to Carpet One for our next purchase....thanks so much!!
Review by Klesa5 months ago
The installers were friendly, courteous snd very efficient. They did an excellent job and it looks beautiful. Sales person who helped me with tile selection definitely knew their products and made it a painless process. Defintely would choose them again.
Review by Juying6 months ago
Salesperson Tony Tracy was knowledgeable, professional, positive and friendly. The LVP and Carpet are gorgeous and seem durable. The Installers were professional and competent. The deal was fair. Overall a very smooth and pleasant transaction.
Review by Duanne7 months ago
My only concern . I didn’t realize that the flooring I picked had a different finish than what we already have. Feel that you should have seen that. I love my floor and I can live with the different finish. The installer was the best and I feel he did a great job.
Review by Southcombe7 months ago
Everyone was very helpful. Tami was excellent as far as helping pick out carpet & blinds!! Paul did a wonderful job laying the carpet!! Absolutely love the look!!!!
Review by FirstComberAV7 months ago
Kent was so helpful and thorough. I love my blinds and that is because of the suggestions he made as to color .
Review by Sharunee11 months ago
I'm very happy with the product--and the installation and installers were very good at their jobs. It looks better than I expected.
Review by Bafford11 months ago
The experience was fairly easy. I had to reschedule my installation and when I did, I found out the salesperson was no longer there, so I felt like while I got help, I didn't get the same friendly response that I had gotten when I purchased the flooring.
Also, when the installation was scheduled, I was told Tuesday -Thursday and then the week before I got a call to confirm and it had changed to Monday-Wednesday. It worked, but this isn't ideal when you are planning on how to be present and move schedules around.
Review by Fsye Gunton11 months ago
I was very pleased from the time I decided to purchase the carpet.Kent went over the warranty & etc, very professionally.Love our carpet & the installers were very professional as well.Will definitely be back for future purchases & will recommend to friends & family.
Review by Leyonna Madrick1 year ago
Dale was very helpful...prompt and answered all questions promptly.
Review by Rodrigue1 year ago
Tami was super to work with. She made things very easy and offered great options. I would recommend Tami and Carpet One in Carroll to everyone!!
Review by Amuse1 year ago
Very pleased with my purchases! Measurements were accurately taken so blinds fit nicely. Installation was also very easy!
Review by Rolyne Koksvik1 year ago
Very good workmanship by layer. Could not of asked for more by everyone, thank you. Many complements on our floor.
Review by KTBee1 year ago
Our flooring turned out amazing! Thank you!
Review by Cazroline Webbs1 year ago
good people and good work
Review by Zygie1 year ago
I was one of the unfortunate folks who had my basement flooded during the rains in late June. Consequently I had to begin looking for a company to replace my carpet. I began my search at Carpet One, remembering their store was right across from my doctor's office. I didn't need to look anywhere else after meeting Jeff & Chad, who came out and gave me an estimate for the work. Very professional, and compassionate about what had happened to me, assuring me they would do everything they could to earn my business and help me replace my basement carpet. Because of their friendly and helpful approach, I decided to go ahead and do my upstairs as well. They had a great knowledge of both their business and products, and how to make sure we were in line with meeting the guidelines for my Homeowner's Insurance Company. They were a delight to work with. They returned calls in a timely fashion, looked for some sales and discounts to help trim costs without cutting quality, and kept me informed throughout the entire process until my house was done. On the installation side of this project, my good fortune continued when they sent Chris out to do the job. All I can say is WOW! What a top notch pro...and so meticulous and took great pride in his work. He handled moving furniture etc, with kid gloves, being extra cautious to not damage anything. I loved watching him work and am very satisfied with the whole project and how great my home looked after Chris did his magic! No problem for me to give Carpet One my highest recommendation. Great folks who really work hard to take care of their customers with the utmost professionalism.
Review by Huuhu Alekhin1 year ago
Every interaction I had with the people from Carpet One was excellent! The sales person Troy, was patient with my ever changing selection. During and after the work was being done he checked on workers and my satisfaction w them. The people who laid the carpet and hard floor were excellent at their craft. They were clean, respectful of things in my home and overall pleasant people. I could not be more pleased!
Review by Plumby1 year ago
I had a great experience with Carpet One. I was on a time frame for getting the carpet laid and they met that completely, which I appreciated. Everyone was very professional and answered all my questions. The carpet looks great! I am very satisfied.
Review by Hylde Fonoti1 year ago
Abby was great to work with & easy to communicate schedules with.
The installers were quiet & very professional.
Review by Bulldozer1 year ago
Love our new blinds - such an improvement!! Abby measured, got them ordered, and installed in record time. Installation was done very rapidly & very efficiently!! Thank you Carpet One again - you are the best!!
Review by Theoldeden Marmol1 year ago
on time. fast. good job.
Review by Rainny1 year ago
You did a great job. You were very nice to work with.
I would recommend to others
Review by Samzolly1 year ago
Great prices and customer service. The installation was first rate.
Review by Marquell Rotsidis1 year ago
I appreciate the good job that Carpet One did on our window coverings. We are still waiting on a flooring quote.
Review by Thyrai1 year ago
Sales and installation folks are both fantastic. We have used both before and will be back again. Thanks a Million. Jim Stotts