Awesome people to work with! They have a great selection of carpets and their installers are polite, professional and above all, tidy!
Review by Wida1 month ago
Great customer service and workmanship. We have truly enjoyed working with Carpet One By Henry. Everyone who worked with us was very professional and friendly.
Review by Gourley2 months ago
Capet One by Henry has employees who are helpful, efficient, do excellent work and have great customer service. The installers worked hard and did a great job! I am pleased with the product, staff and installation. I will definitely do business with them again.
Review by Sq Parrr2 months ago
From selection to price to installation, I was really happy with the service. I would definitely use again.
Review by Kaho3 months ago
Very good business to work with. Lots of carpet choices. I bought carpet at a very competitive sale price and am very pleased with it. Very strong warranty. Installation mgr came out to check measurements and to determine best placement of seams. Kept in touch up to installation day. Pricing is clear, with pricing for carpet, pad and installation separate. No free installation gimmicks. The install was done very well and the carpet looks great.
Review by Aishuwerya3 months ago
Matt was great, installation was professional and thorough. Highly recommended!
Review by AdamBe Barkyoumb3 months ago
Bought wood flooring and carpet from them- they have a wonderful showroom with lots of choices- the sales personnel was very helpful and patient- the installation was timely and the crew did a wonderful job and were very open to any special concerns
Review by Zorislav4 months ago
As a designer I can always trust the quality and service! Have used This company for over 20 years!!
Review by Berch Dehey4 months ago
I am a local interior designer and have worked with Thomas at Carpet One on several projects for myself and clients. They have a great product selection, excellent customer service, and some of the best installers and tradespeople I have ever worked with. I would recommend their services to anyone.
Review by Natster4 months ago
Great job with install!
Review by Ashlingmc5 months ago
From start to finish everything was wonderful. We love working with Travis!!
Review by Vikror Hoaglund5 months ago
Very pleased with product I purchased and the installers did a great job. The job was completed in less time than estimated. Overall experience was great and will definitely purchase from you in the future
Review by Jadene5 months ago
They always do a good job. Love working with Jeff.
Review by Lovonda Nikit5 months ago
Excellent service from the time we called to make an appointment, Kelly Brown working with us to find the perfect carpet and giving us wonderful selections to setting up installention and hard workers and very considerate to take our old carpet out and put the new in.
I would highly recommend Carpet One by Henry to any one! We are very pleased with the end result!
Review by Markyate5 months ago
Great products and customer service!
Review by RonYaryguy Virpal6 months ago
Excellent workmanship with wood floor installation. Arrived on time, practically worked none stop entire day, and cleaned area each day after finished for the day. Highly recommend! Very pleased with our wood floor!
Review by Folke6 months ago
This was a great transaction. The salesman helped us find the right fit for our budget. Installation guys did a great job, and cleaned up their mess. We will definitely use them for our next flooring or tile need. This was not the first place we shopped; it was the best customer service.
Review by Mayo Ehtesham6 months ago
Carpet by Henry is excellent to work with from start to finish. Travis and Kevin went above and beyond to make the process smooth for me and the homeowner.
Review by Doanh Derrow6 months ago
Our experience and transactions were 100% remote. I worked with my local Chesapeake, VA franchise and then reached out to the Greensboro location. They understood I had a quick turnaround to replace upstairs carpet in our new home. Tracey Childs made it happen! She measured within 24 hours and sent options to fit our budget including video, pix, and product details. Her knowledge of inventory and shipping were spot on! Installers prompt and courteous.
Review by Rofia Abrajano6 months ago
You were very quick to pick up, repair and reinstall our carpet. We were quite impressed and will be happy to recommend your company!
Review by Mcover6 months ago
My Wife and I went by N. Church St. store and were helped by receptionist until sales lady was available. We were given an appt for measurements / repair estimates, but were called before appt time to cancel and promised a call later in day to reschedule - 5 days later no call. As my Wife went to car I explained to sales lady that Wife had Brain C and really wanted to get new floors soon and she assured me it would happen since had came to Henry's - looked up reviews and thought were best around, but ended up being worst. Wife is really disgusted now and wish had never stopped. Good luck if you need floors for your house. UPDATE TO REPLY : Never got a call to reschedule until after leaving review and your investigation. MSG finally left was - calling to reschedule appt, no apology for no call back Thurs as promised and none as of Mon. Also took all of 1 minute last Mon to see if Grady was available to assist in estimate appt so guess he was on Big Game Safari trying to get a big bear rug for Mary Claire's new house den and SAT phone's battery went dead since last Thurs. Multiple floors is not the problem as you stated. Should have just waited 6 months to review and seen what excuse was then. We were just trying to do a few thousand dollar's of business, nothing more / nothing less.
Review by Shilagh6 months ago
Tracey was wonderful with whom to work.
Review by Braylin7 months ago
Very pleased with every aspect from ordering to installation of my new carpet. Excellent service!
Review by Westgrove7 months ago
Carpets by Henry did a fantastic job in replacing carpets in 4 of our offices. Work was done timely and done very well.
Review by Pietraska7 months ago
Installer encountered water damage when tile was removed. He referred us to a carpenter who accessed the damage and repairs needed, in a timely manner. Although we were without a Master Bath for more than a month I am pleased with completed project.