CarParts.com Reviews

Mr Denis got me a crazy deal, Then the parts out of stock.but they replaced with a more expensive product for the same price.

Bought tailgate supports for my 2005 Odyssey and the price was unbelievably lower than other sites and they delivered. No scams or pranks. Thank you. Great to have an honest business you can trust. Keep up the great work!

Leslie from Niles Michigan

Purchased a damper wheel, received a confirmation email telling me I'd receive a tracking number in 24-48 hours, its now been 12 days, no tracking number, and my cards been charged.

Ordered a Tail light assembly for my 04 Colorado. It was a perfect match to the original and shipping time was great even for New Years Week. Thanks !

Ordered part on the 1st of the month, it is now the 8th and I still haven't received a tracking number yet. There was no overnight option for shipping either. I need this part for my field service vehicle today.

I've ordered parts from car parts .com a few times I always have a great experience . Ordering is quick and easy. Product was sent timely and in good condition.

Bought a tail light for my 2005 Mazda Tribute from carparts.com. The tail light was a fraction of the price from other sites but I said "I'll try them". Well the tail light was just as good as the original. Very good quality. I had read some of the negative reviews and I took a chance and it paid off. Thanks for offering great products and great prices. I would definitely recommend shopping from them. Thanks again

Juan from San Antonio Texas

NEEDED CHAT TO MAKE PURCHASE DECISION AND JUSTIN AND OTHERS VERY HELPFUL ETC....COST FOR ITEM SEEMS VERY FAIR BUT NEAR $10 TO SHIP 7-9 DAYS AND TAX TO BOOT WAS NOT COOL!! OVERALL A GREAT EXPERIENCE AND WAITING TO SEE MY PURCHASE FOR FIT AND LOOK!!

I had a question so I called , the operator was not only well informed about the product but took my order right there. Great experience

completely satisfied, Hans was very professional. He really checked all that was required to complete my order. There were no loose ends.

Card has been charged but cannot get shipping information. Will never order from this site again. No reply to an email I sent requesting tracking. Totally displeased.

Thank you for the tires being delivered fast, during Christmas Season. I will order from you again
Thanks from, Gaston Oregon

Do not send order #39663732 or# 305995156 or# 39676329 or # 305733495 your site is full of bugs cannot use you have my credit card numbers and do not charge me or send any orders for Kenton Shaun Basham or for [email protected] thanks but no thanks

1. I ordered control arms for my Toyota Camry, because the price was 1/2 price of even discounted Napa parts. I was suspicious of this price from the start, but I thought, "Who knows,.. let me try and see", but the parts were visibly of inferior quality, and the rubber grommets were so thin and deformed that they came apart just from touching while my original Toyota parts were 16-years-old and still in a pretty good shape.
I never installed their parts.
2. I called them, and they tried to tell me that I had to pay for return shipping, but they "made an exception" and waved it, yet I first received refund less shipping, and I had to call again to ask and explain that I never used their parts.
They agreed and gave me a "full refund" which was still 8 % less that the full price I paid.
3. I gave them 2 stars instead of 1, because they still "made an exception" and gave me a "full refund" (which was almost full).
In the rear view, perhaps, it was my fault that I considered this online site because of a very low price over a reputable Napa or other physical stores where I could see and inspect the parts (and return them if defective), and I ALMOST risked my and my family lives by ALMOST installing these cheap defective but very important parts on my car.
Be careful with this place.

They make up money on over charging on the shipping charges. I work for the shipping company and know what the rate should have been.

My price went up 35$ in Shipping, Handling fees and taxes. They have Amazon pay so i thought shipping would be reasonable.Also the TPMS did not work, So I had to go get one while my car was being repaired.

Good price for a part I needed but 8 days to ship it is nuts wish I would have known how long it would take to ship before I confirmed my order, as I need to get the car back on the road and don't have over a week to wait

This company shows you a low price then they add Many additonal costs when go to pay for it! :-(
They advertised it as a cost of $5.85 and the total cost was $21.15!!!
Please see below:
CarParts costs
$5.86
$11.36
$2.73
$1.20
$0.00
$21.15 total

This is bad business!!!
I'll stay with Amazon!!!

Why in this day of instant knowledge is it not possible to know if something is in stock before filling the order? You take the money and give a confirmation number but do not give a shipping date. What kind of business are you guys running?

I found the side view mirror I needed and ordered it. I received the confirmation email saying my purchase had gone through, and that I would receive shipping info within 24-48 hours. Instead, I received a follow-up email telling me the mirror was in fact out of stock. That would've been nice to know before I ordered it. Lesson learned.

Never during the check out process was it indicated when the part will be delivered. Wish I would have read the other reviews before purchasing. Hopefully I get the right part.

Check your parts!!! They sent wrong item, although outside of box indicated correct part number.

Unfortunately I waited over 30 days to install and then noticed wrong part sent.

My fault I guess for not looking when arrived. So look as soon as your part comes in to make sure it's correct.

Almost 7 days since order was placed and still no tracking number. How long is this going to take? Will update review once we actually receive the product.

I DIDN'T COMPLETE THE ORDER WHEN I FOUND OUT HOW MUCH SHIPPING WAS AND THEY STILL PROCESSED THE ORDER. WAITED ONLINE FOR HALF AN HOUR TRYING TO GET IT RESOLVED

DON'T ORDER FROM THESE GUYS!!!

I added a part to my cart, didn't add any checkout details and then left the site to search elsewhere... the next day at 2am I got an email saying that I'd placed the order!! Not only is that not true, there are plenty of other reviews claiming the same thing. Absolute fraud and scummy business practices. Will never visit their site again.