View and back deck were lovely! House was in very poor condition. Stains were present on carpet and all fabric cushions. We were very disappointed in the cleanliness and conditions of the house. Would not stay there again.
Review by Xuwen2 months ago
I enjoyed my vacation in topsail nc. Only concern I have at the house I have rented was the following:
1. Ice maker did not work. We had to buy our own ice every 2 days. We did contact the office and they sent someone over to see what is wrong. But no resolution was given to us.
2. Several light switches seem to be old and not functioning.
3. Mattress seem to be a little too firm. Once again, everyone has different preferences. But I prefer more soft.
Review by StpB2 months ago
Carolina Retreats was very easy to deal with and allowed us to arrive early as the condo was ready. We enjoyed our time at the beach and would certainly rent the same condo again and would be pleased to use Carolina Retreats again.
Review by Rauzier Derrow2 months ago
Great location. The beach was beautiful, and plenty of shells for collecting. No problems with the house that kept us from enjoying the week.
Review by JellApe Kapaia2 months ago
Very nice house with good furnishings and beach toys. Close to pier and restaurants and other activities. Kitchen on top floor with an elevator that helps a lot. 6 adults and 4 children need a lot of groceries!
Review by Marchy2 months ago
This unit was really nice.
If you are young and or healthy no problem however being a third floor walkup made it very difficult hauling luggage up 3 floors.
One more thing, the duct work was very loud flexing whenever the AC fan came on and shut off.
Im not complaining, it was a very nice place to stay with good views and well equiped.
Review by Dusah3 months ago
The staff is professional, polite, friendly, and helpful. The website is very easy to navigate and use, but if you need a person, they are happy to help. The rental property we visit is always in fabulous shape and ready for our visit.
Review by Caysha Nnenna3 months ago
When planning the annual family vacation choosing the house and location are the easy parts. We always look for something that is seamless -- why invite STRESS into a vacy. We have been using Topsail Reality for the last 5-6 years. There is not another more experienced group on the island and their customer service is timely and excellent. Look no further. Take the stress out of your vacay!
Review by Benek Szaibely3 months ago
The house was wonderful and comfortable. The process of booking, checking in, and checking out were super easy and time efficient. Highly recommend this company.
Review by Rwhirsh3 months ago
We loved the location of the property. We had several issues during out stay. The first thing was the dishwasher was filled with black mold and smelled awful, we ended up buying cleaning supplies and having to clean it. The 2nd issue we had was the house right next door was under construction and the workers came at 6am in the morning and used power tools and saws right outside our bedroom window, I called you all's office to get some help and you said there was nothing you could do but gave me the number to the non emergency police number to call and file a noise ordinance complaint, well the number you all gave us was not even for the correct police station. The he worst issue we had was a few weeks before our stay I got an email asking if they have my approval to spray for bugs inside the house during our stay and I said no, and got an email confirming that they would not spray in the house dunning our stay, well low and behold while we were there we came back to the house after a day outing and they were inside the house spraying. This was vary vary disturbing as I said no because we have vary small children with us and did not want those chemicals near them. I feel like for the amount we paid (almost $6K) we got below par service.
Review by Ethlyne Kussain3 months ago
Beautiful vacation area & home, wonderful time with family
Review by Jinlong3 months ago
Condo and location were beautiful No complaints at all
Review by Misoc3 months ago
The house we rented was beautiful inside. There isn’t a lot of sitting area in the living space which was not a problem with us as we never had more than 4 people here. As good as the inside was, the outside was a hot mess. The stairs need a lot of work and when we got here there was a load of rocks and pavers in the front where parking is. Two cars barely fit. They were putting a new walkway in. They worked on it one day and left it. It would have been nice to know that the front was being worked on before we got there.
Review by SuzanneCrump3 months ago
Great service, wonderful property. Linens were late, but the folks providing them were friendly and charming
Got a ticket for parking on the street - very poor signage. Didn't like that, conveyed that to the city of Topsail when I paid the $50 fine. (after I spent a good $4000 in and around town, felt like a low blow)
Review by Suganthini Oneid3 months ago
Great house. So enjoyed our stay!
Review by Larson3 months ago
This was a great little house! I would rent it again. There are a few things that need to be attended too... such as: the deck.. it is very bad shape. The likelihood of getting a very large, nasty splinter is just a matter of time. The house needs a few games.. the only entertainment should it rain is very old paperback books and puzzles. And since it is a dog friendly house it would be wonderful if gates were installed at the street entrance and the walkway to the beach. Overall I like the rustic feel.. and as you may have noticed I am not citing things to make the house something it is not. Thank you... Frances
Review by Tenom Lomaga3 months ago
We had a beautiful time! Plenty of things to do to suit everyone in our group.
Review by Rhemaword3 months ago
Every single item was unplugged when we arrived at night. The washing machine and dryer were broken. All of the remotes were disconnected from the tvs and left in one pile. We had to get maintenance to get the tvs to work and one never did. Drawers in the fridge were broken as was a dining room chair. The location was good and the house was clean and nicely decorated. The problems created difficulty for our stay however
Review by Tunkel3 months ago
We had no issues with reservations and check-in and appreciate the assistance. The home we occupied was disappointing. We found most dishes and silverware were put away dirty. This required washing in order to use anything. We found one skillet we could use that did not have scratched and peeling non-stick coating. There was no blender or large pots for steaming seafood. The countertops are covered with contact paper so it looks good in photos, but not very sanitary otherwise. Hall bathroom toilet is barely accessible for an adult. Porch slopes and has sagging wood in places. Steps to beach need attention, cracked and missing sections of stringers. Good luck finding outlets to charge electronics. Thankful for grill and lovely beach. We will not rent this unit again.
Review by Andon Tóthb3 months ago
Nice people to work with
Review by Zarelle Mpesa3 months ago
We had a fantastic time at our time at Sandsational beach home in June. The house was perfectly appointed and each bedroom so very comfortable. Kitchen had ample dishes and utensils and dining and bedrooms exquisite views of the ocean. My only suggestions would be to have railing on bottom few stairs to beach, especially since one in our party just had knee surgery and simplify TV remotes.
Review by Nasudi3 months ago
Scheduling of exterminators should be more reliable. Homes should be inspected by realty company for cleanliness and various other issues.
Review by Lincinda3 months ago
Easy to check in, loved the keyless entry, linen package and easy check out process.
Review by Lecl3 months ago
Topsail Realty did their best to keep me informed of the house we rented while I had many, many questions due to renovations from the hurricane last year. I will rent from them again.
Review by Cormi3 months ago
We could not have been happier with the service and consideration we received from Carolina Retreats.
Everyone was pleasant and happy to help with anything we asked about.