Priscilla was very nice, helpful, and professional! She answered a lot of questions, and cleared up my concerns!
Review by Tstasko Walterström2 months ago
I just canceled the program. I asked for a copy of my signed papers stating that I shall not pay my creditors or use anymore credit since Carolina legal services was going to represent me. Never received it. It's been a month since I signed with the program and none of my creditors have been notified. I sent an e-mail to my case lawyer and it was sent back to me because the e-mail appears to be nonexistent. All this made me not to trust this program and very slow process. I expect then to returned the total amoth of money they debitef from my account within 7 to 10 weekdays as they stated today.
Review by Hocks2 months ago
Kevin is a wonderful worker, he is listening my concerns and he is trying to make me feel better with my process, he is a great.
Review by Stonesrick Malhi2 months ago
Review by Cawl3 months ago
Whenever I call the person is always very helpful and really clarifies things for me.
Review by Specify3 months ago
When I called with related questions, I was glad to be paired with a pleasant and knowledgeable woman who was able to answer my questions in a timely and professional manner. She also supplied me with info which she mailed to me promptly. I was completely satisfied with her assistance.
Review by Rooted3 months ago
I was very skeptical to sign up for the service. I tried a debt recovery service in the past and no resolutions were ever started. Carolina legal services went right to work contacting my creditors
Only one creditor ever called me during the process and that was also quickly resolved.
Yes my credit score suffered briefly during the process but several months later my score is already recovering.
I appreciate the customer service folks especially Amalika. She was persistent and resolved all of my accounts .
Review by Danalyn4 months ago
Very professional and helpful
Review by Kulvir4 months ago
Kevin S. was very efficient and helpful with the concerns I had and was able answer all my questions.
Review by Prabith4 months ago
Always willing to help me with whatever my needs are. Very friendly representatives.
Review by DeShonda4 months ago
I've had nothing but great service from Carolina Legal Services every time I've called. Their customer service reps are very polite and very knowledgeable of their job. If needed, I don't mind being put on hold if I have a question about something because if they don't know the answer immediately then they find out and get the answer. I have nothing bad to say about the service from CLS.
Review by Tábata4 months ago
Kristina was superb and worked through the account number versus card number issue with me. She was a delight to work with and patient with me.
Review by AlyssaWatson4 months ago
I was a new client and needed to move my payment date. The representative was extremely professional and efficient with helping me make the change.
Review by Naelson5 months ago
Christina was very pleasant and helpful.
Review by Keshona Kessels6 months ago
My Rep was Crystal Moye she was very well informed an all questions were answered clearly and professionally. She was very engaging during the entire process.
Thanks so much for your help Crystal.
Toni J Smith xxx-xx-5067
Review by Zenja6 months ago
Thank you for putting me at ease about being new to this program and the countless calls and letters I am receiving. i needed to speak to a person and that is what I got. Thank you for your patience in explaining the process.
Review by Hedwig1 year ago
As a practicing attorney for 27 years and a Partner of Carolina Legal Services and Managing Member of Meg Sohmer Wood PLLC law firm, I am proud of the work we do assisting our clients at Carolina Legal Services. A majority of my legal experience has been in handling litigation for injured people and working with people in financial straits and I am completely understanding of the stresses people are under when their lives are complicated by debt. For those struggling with credit card bills, we provide a viable, effective way to relieve them of their debt burden. The team here at Carolina Legal Services is experienced, yet compassionate, and strives to make this experience as stress free as possible. At Carolina Legal Services, we welcome the opportunity to consult with anyone struggling with overwhelming debt.
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