I have been a long time customer and I can say the service is always second to none. This shop has amazing sales and the customer service have always been quick to respond to any email I send. This week the help that I received and the lengths the staff went to was outstanding! Well done Caris closet
Review by Katcoram2 months ago
Worst experience I have ever had with a shop. Dirty dresses, poor quality. They destroyed the lead up to my wedding. I would never recommend this shop to anyone.
Review by Cissa2 months ago
Caris closet were so helpful as I needed a very quick delivery and I received my dress just in time. 10/10 customer service
Review by Cojo Malabeh2 months ago
Shocking company to deal with along with their delivery partner GLS. Delivered my order to another address, took a week and a half to get it. Will never buy from this website again.
Review by MicBeth Schelitzche3 months ago
I ordered off this website and I returned my item and they said that they never got it still 6 weeks later they won’t refund me still and it seems to be happening to a lot of people, stay away from this website!!! Never will I order again, scamming people and taking people’s money
Review by Celerina Chakmagi3 months ago
Bought my girlfriend a dress form Caris which she loves, service was good and she loves the dress.
Review by BethesdaGal3 months ago
Awful experience with this company! Would never deal with them again! Ordered four navy multi way dresses for bridesmaids at my sisters wedding and they were all different shades of navy. They looked awful when they were next to each other. Had to keep RE ORDERING until we got four of the same shades - this went on for months! They even sent us a turquoise dress at one point! Cost a fortune in the end between all the additional postage fees I had to pay! No satisfaction or help from the company whatsoever! I wouldn't have bothered only for my sister loved the dress. Absolute disgrace.
Review by Olusoji4 months ago
Bought a dress for my graduation and wasn't dissapointed. I was unsure on my size and the girls answering Facebook messages where nothing but helpful and helped me make the correct choice. Quality and unique designs!!
Review by Shiaanon Cherron4 months ago
Couldn’t be happier with the dress received! The girls on Instagram were so helpful and my dress came the following day, will be purchasing again!
Review by Thuhong4 months ago
Total scam when it comes to refunds, sent back a package, telling me they haven’t received it when I know they have since I sent back two packages to two other retailers at the same time , each of which received the package have refunded me my money. Now they are offering me a credit note, since reading all the other reviews this is what they do to everyone, getting a refund is like getting blood from a stone. Now they are not replying to to my emails, total scam, stay away, avoid at all cost
Review by Rechev Rizzla5 months ago
Be very careful - if an outfit is reduced you are not entitled to a refund, only a credit note or exchange. This is not made clear on the site at all. I’ve just learnt the hard way! Dress was ok but too rigid and uncomfortable- felt way too starched and when I sat down the frills popped up!
Want to warn other customers as I feel they don’t make this clear enough on their site.
Caris Closet is rated 3.0 based on
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