Claims to charge $1.00 when they actually charge $18.95.
Completely missed a rebuilt title while other VIN websites showed a rebuilt title.
On the small, plus side. They quickly said they would refund my $18.95. I couldn't tell if they are saying $18.95 one time or $18.95/month for 12 months. They weren't clear on that so now I have to watch my credit card for at least a year!!
The website looks SUPER scammy. I should have listened to my gut.
Review by Detilleux3 months ago
Fake .org company, Bait and Switch.
In addition to the other complaints of subscribing you to the monthly service ( membership) of $18.99 without your knowledge, their report was very basic and lacking important information, like the car was in an accident.
They offered to cover the cost of their business partner's "detailed" report; Autocheck (which was not detailed at all), only to wiggle out of that, by cancelling my "membership" first and BEFORE issuing the promised Autocheck refund, which is only honored for "active" members.
Review by Nosaiba4 months ago
I was looking for a good used car and I had found one in which I needed a low price, no membership in getting information on this car. I was looking for somthing like Car Fax without spending the money. I took multiple searches on the internet looking for free car history reports. I had come upon a site that offered a car history report for $1. Filled out all the information on the VIN Number they asked and when it came to putting in my credit card I completed that section. When I pushed the submit button. It showed a statement, "Could not process your transaction at this time". The company which is in Florida did take my credit card information and charged my card on three consecutive days $89.95 plus the $1 which they said they couldn't process. The telephone on the charge is a nonexistent number and the company does not exist also. Sorry but I can't reproduce the website, but if you see somthing like this that I explained for $1 charge, RUN don't Walk away from it. Do not enter any credit card information. I had to cancel my card and have a new one issued to prevent any other charges. The bank is looking into fraud charges on this company and processing a refund which can take over 60 days.
Review by LesleyG6 months ago
took more money out of my account than authorized
i ran a car vin number, plugged in my financial information, and then immediately had suspicious transactions on my card.
Review by Tina Cotterell7 months ago
Well, I clicked on the $1 signup and somehow I ended up subscribed for 12 months for the price os $18.95. I must have clicked on a wrong link. Darian from the company refunded me immediately when I asked him about the charge!
As for the report I did not see any mechanic repair history. While the vehicle in question has stellar reviews it was manufactured 19 years ago so statically speaking there should be some repair history. But all in all the report was very thorough.
Knocked off one star because I think there should be some sort of confirmation popup asking me if that was the plan I wanted to go with. Maybe I just rushed thru too quickly and missed it. Carfax is notorious for hidden charges, incorrect reports, etc. Glad I found this service instead.
Review by Careassist Cavedagna8 months ago
If you notice most of these reviews are written within a few days of each other, definite sign of a scam. I signed up for $1.00 report. They sent it saying that the information is only as valuable as the information that THEY RECEIVED. Meaning they just pull info from other sites and charge you to get it.
They offered to give back my $1 But NEVER said they took the $18.95. Way to go Andy! Beware, I think they are a scam and the charges are recurring. They said they have returned my money, we will see.
Review by Vasuthevan8 months ago
gave me a lot of information, except the title information which the manager is working on and the owners name to make sure i am buying this vehicle from the owner and not from someone who does not own it. this report gives good information.
Review by JohnLancaster8 months ago
This website is misleading. They advertise a $1 report, as in you only have to pay $1 and you get 1 report. In fact, you pay $1 for the initial report & $19/month on a subscription that you have to call to cancel. I don't know about you but I don't need 19 reports a month and I hate having to call customer service to cancel a subscription that I never wanted in the first place. I wish website businesses could just be transparent instead of always trying to get money from deceptive practices.
Review by Strangest8 months ago
Seems like a great deal. Everything worked as promised. Would have preferred to not have to create an account but maybe I just missed that option.
Review by Paggerz9 months ago
Very impressed with ease of completing the inquiry. Very comprehensive and details written in layman's terms. Thank you.
Review by Norieme Solbrook9 months ago
I was surprised that it actually went above and beyond what I expected for a online vehicle report. I would highly recommend that anyone that is buying a car to use this service.
Review by Silversword Mohaimen10 months ago
I feel the report could be accurate.. As long as the car was being reported to the DMV. I feel a lot better now about buying the vehicle I want now, because I seen some kind of report instead of not seeing anything at all. And for a buck.. You can't beat it.
Review by Laneisha10 months ago
Good review lots of information
Review by Nipen Donatini10 months ago
Have found responses to be very quick and honest! Follow up communication is great also!
Review by Dizajnix Thangsuphong10 months ago
Told me everything i wanted to know.
Review by Amitayus10 months ago
Agreed to a $1.00 charge for a VIN report on a car I was interested in purchasing. Was charged $18.95 because I did not see a disclaimer that said if you don't decline you will be charged $18.95 a month for vehicle searches. Apparently it is a small box that you have to decline...where it is I still don't know.
Do not do business with these people. Fortunately I caught it almost immediately and called Citibank and they disputed the charge and blocked any further charges that carhistory.us.org tried to submit. Now I have to wait for a new card to be sent. A lot of work to recover a relatively small amount but a terrible way for a company to conduct business. Do yourself a fiavor and stay away from them.
Review by Waann Udal10 months ago
I could not be more impressed.
Review by Mariyn10 months ago
First I am 84, conservative as all get out, never waste a dime. Up front.."cost me a dollar for A report????.. BBBSSSS1 #@!! .NO WAYY HOZEH!!.. well maybe..looks like it might save me a few minutes..nuts..hohumm...HO HUM! .................. HEY NOT BAD ...REELEEE?...WOWEEE! AMAZINg...ALL ON THIS ONE VIN ON THE Car at HD Lot that I am curious about???? HOLY S..."!!!.
What a program..what a bargain !!!!!.....................................
Never imagined knowing all this stuff all existe........... amazing what we don't know that has" not ever bitten us yet"?
Most appreciative of the offer and experience. Happy to help on future matters. What a read for a buck..GREAT Experience!!t
Questions? call me!!
Review by Greenseed11 months ago
It was easy to use and answered any questions I was concerned about.
Review by Bafford Devera1 year ago
provided accurate information
Review by Cptvanjones Sakota1 year ago
Easy, complete and only $1.
Review by Lijun1 year ago
1st time on site and was pleased with info gven to me on my new car
Review by Nadham1 year ago
Very quick process, thorough information. Will definitely use again.
Review by Ncf1 year ago
This was a fair price for a good report on my van.The site advertised a product and then sold me that product, I was satisfied.
Review by Mohayem Louhiniitty1 year ago
Said it was $1. It billed my visa card 18.95 last night. I checked and found it today, canceled card immediately.
Don't have files on PDF but will copy the page I made to keep track of it.
Email from him:
Call me at: 1-855-482-6465
Email: [email protected]
If you don't receive your report or if you're missing any info you require, please contact me immediately.
I must say the report was fine. If it had only been $1 I'd have been thrilled as it gave me the info I needed to avoid purchasing the vehicle.