Carflexi Reviews

Sh****est car rental company..
Absolutely no commitment and charged me an extra day after i returned the car for a technical reason..
would not recommend it!

Fast service at collection desk, car was very good. Drop off at airport was so easy.

Dont trust this company for any last minutes booking which I did for a emergency trip I made to Turkey..Despite calling them numerous time for 2 days prior to my flight and they keep promising me that my voucher will be issued, they end up cancelling on the day...
They could have been honest that they didnt have any cars and I would have been to look elsewhere..
Staff were not at all helpful ..

It's was a splendid experience, everything was as expected,
Thank you for your help

Won't use again, like other people on here they took more money from my card than agreed, then the car company wanted more, not as advertised.

Briefly, excellent; everything in order.

Vi betalte forskudd på utleiebil som vi skulle hente i morgen på Szczecin flyplass i Polen. I dag ble vi oppringt kl 14:57 av selskapet som befinner seg i Polen og ble informert om at bilen vi betalte forskudd for og som skulle være til vår disposisjon fra i morgen kl 10:00 har blitt vraket. Vi ble også informert om at de ikke har noe bil til oss som vi kan få som erstatning for den som ble forhåndsbestilt og allerede delvis betalt. Vi er en familie på 5 stk som trenger en bil i morgen så derfor måtte vi bruke 2 timer på å finne oss en annen bil som i tillegg kostet oss mye mer penger enn det vi hadde brukt på allerede bestilt bil. Mye stress_ telefoner frem og tilbake til utlandet og ingen hjelp å få noen steder. Vi var også bed om å avbestille bilen selv og komme i kontakt med dere for å få penger tilbake. E-post blir ikke besvart på 1 måned og svaret som kommer er helt latterlig og ligner en reklame og ikke et svar på kundehenvendelse.

We paid in advance on a rental car which we would collect on 06.07.2019 at Szczecin Airport in Poland. The day before that we were contacted at 14:57 by the company located in Poland, and we were informed that the car which we paid for in advance that should have been at our disposal from 10:00 has been totally wrecked. We were also informed that they have no car for us at they disposal which we can get as a replacement for the one that was pre-booked and already paid for.

We are a family of 5 who were in need of transportation, so we had to spend 2 hours to find another car from another rental company at the airport, which in addition cost us a lot more than we had spent on the car we already had booked for the day. A lot of stress, and phones calls later back and forth abroad, and we were getting nowhere, with no help. We were also asked to cancel the car our self and get in touch with you to get our money back. It is also you whom should take responsibility and take care of the cancellation for the car, and refund of the payment.

We contacted you by mail, where the expected response was between 2-3 business days, we waited for over 1 month and the response we received a response that is completely impossible to relate to.

Very helpful lady at the counter, explaining every step to make easy all paperwork. Great competence and very patient

I got car in Milan ( Italy ) hide prices...
I was paid more than double price...
Plz confirm before getting car &
Currency too..

Worst experience EVER with CarFlexi. WATCH OUT!! We rented a car for our trip to Mallorca through them(and they sent us to Rhodium, which sent us to Goldcar) and they NEVER gave me the prepaid car (I had to hire Hertz) & when I disputed them & then via PayPal they refused to refund me! WATCH OUT!!
They keep saying that it's MY failure to present a valid credit card, but this wat not the issue. The issue was the man at the desk at GoldCard who refused us service because he didn't like us. Let's not allow companies who just present their "fine print" to excuse their terrible behavior.

Hired a car and they took money off my Credit Card, then went to pick up at Hertz and had to pay full amount. DO NOT use Carflexi as they are liars, cheats and scumbags. Go direct to car hire company, it’s cheaper in the end.

Fraud! Unreliable local service, no customer support, no phone number to call. Credit card charges flying all over, the so called local partner in Prague not communicating. Fraud!

Easy booking process. Thank you

Good service, recommended

Car in excellent condition
Pick up easy
We dropped of a day earlier( day 11) and there were no problems -the after hours staff were great
We will use Carflexi next time

Great little economical car

Beware. Make sure what you order is what you get.
We ordered a Hyundai seven seater as there were four adults and lots of luggage. The Hyundai had the fold down seats and plenty of space .
They went through sixt . When we went to pick up the car we were told that they have never had a Hyundai like that , and we were told that we had a choice of several seven seaters. None had fold down seats ant all were much smaller than the Hyundai. Ended up costing us an extra £1250 . Sixt told us that we should have reviewed there cars available. I took a great deal of trouble to get the car we wanted and flexicar assured me that it was the exact one for us .

We booked a car, the evening before our booking started they told us there were no cars availibale...?

no problems from booking car till end of hire

Everything was as promise, no surprise. Great service.

Great honest and cheaper than the rest
I had no problems with them very easy to book online

Very easy and fast service. The rental office (ok Cars) was just in front of the exit at airport. No line, very very friendly sales person. Wonderful clean and brand new car. Everything was absolutely relaxed, including the return. Parked the car, dropped key off at office, same friendly saleswoman, got the security on Credit card released immediately.

We have used this site a couple of times and each time we were very happy with service. We have recommended this site to a number of our friends and family.

very good sevice and good value for money.

everything was ok