We had to return as slightly damaged. Also we were not happy to find on a red slip in the package that the bar could not be depended on to hold you if you put your full weight on it. We did not know this until we received the package and found the red slip in the package with this info. Our refund has been processed and we are satisfied with the promptness of this.
Review by Jhelloy Kajlik2 years ago
Shipping took 2 or 3 days to happen, but item arrived within 2 days of that. Item was exactly as advertised. Very high quality. Spoke with a CS rep before ordering, she was top notch. Very Satisfied.
Review by Phobos Milosevski2 years ago
The chair arrived and was used right away. However the arm rest cushion is 9 inches long and the tube is 12 inches long. The person using the chair is 91 and has no padding so the bare part of the tube causes her pain and we had to stop using the chair. We have a fix to add an extended cushion. She will be using it again. She liked the seat and hard back of the chair and the adjustable height. So I think it looks like a good tool for her. The shipping was a little late going out but the communication on that was very good. Overall this was a good choice and Care Prodx easy to deal with.
Review by Talitha2 years ago
Caring service. I had a problem with a product once I'd bought it, based on the information the manufacturers of a product had given me and CareProdx. They helped solve it and they were very fair to me. Just that they're a small company and special cases like that take time to work out. But I'd buy from them again.
Review by Rissie2 years ago
I had been searching for a grab bar for the shower. None that I saw seemed strong enough to be reliable. This product has been great so far and is strong enough to support my weight.
Review by Veterinary2 years ago
We are a Lions Club and we purchased the chair for a lady in our area and the sales person I talked to by phone was very helpful and courteous & delivery time was excellent as well as quality of chair..
Review by Jiping2 years ago
Professional customer service reps
Review by CustomerAbdallah2 years ago
Product was just as advertised.
Review by JFritz2 years ago
Perfect for what we needed. Husband is in wheelchair. I use lift to put him in extra long shower slider chair/toilet chair. It was perfect in length to when I slid him over into the shower...he actually was in the shower. Worked Perfect. Previous ones purchased where not extra long....so he ended up in the opening of the shower which was not doable. It is very sturdy and of good quality. So happy we found this product. Thank You. It changed our world. PS....since the shower curtain will not go over the bars....we cut the curtain to fit right down over the bars and used Velcro. worked great. :)
Review by Fet Musset2 years ago
The shower chair is well made and will work well.
Review by Laredo2 years ago
We chose Ezee Life Tilt Shower Commode Chair. This chair is sturdy, safe and comfortable. It can even be rolled over a commode or use the bucket that comes with it. It reclines and has a head rest for hair washing. We chose the large wheels in back for stability and safety. As the user of this chair, I am very pleased with all features. It even has a seat belt and foot pedals. I highly recommend this chair.
Review by Walshie Chachulski2 years ago
The order was processed correctly and arrived when scheduled
Review by DigitalPPC2 years ago
Delivered quickly but product required way more than "some assembly" and product description was not entirely accurate.
Review by EastCoast2 years ago
Purchased a product online and mad an error with the zip code. The item was delivered to the wrong address and returned. No follow investigation even though they had my email and phone #.. It wasn't until I called questioning the delivery date. I believe the mistake should have been discovered before the product was shipped...
Review by BarbaraS Merchlinsky2 years ago
Sold a part that were discontinued, still took the money from the account and never informed us. Only found out because I was trying to find out why a free 2-day shipment was still not delivered after 6 days. Then took a bit to get a refund. However, they did give us the refund, it just took a bit to for them to get it to us.
Review by Nefyn2 years ago
ordered and shipped fast i am very satisfied with this purchase
Review by Shelldon2 years ago
They said delivery in 7-10 days and it was here in half that. The shower bench was exactly what they said it would be. Would have no problem buying from careprodox.Com again.
Review by Bigwill Natty2 years ago
Our purchase of the PVC rolling shower chair was great. Delivery went faster than expected. We purchased the four inch wheels with locks and are glad we did. We would definitely recommend you to anyone needing shower chair!
Review by Icep2 years ago
Chair opening is too large. Size description should have had a minimum weight as well as a maximum. A smaller chair should have been available to order.
Review by Chahine2 years ago
We ordered a bath chair commode for my bedridden mother on Wednesday 12-28. We were assured they would rush the request to the "warehouse" and it would be shipped via FedEx on thursday, maybe friday at the latest. We were told we could expect it in 5 business days, Thursday 1-5 at the latest. There is no warehouse owned by CareProducts, they order from wholesalers and did not know their wholesaler was closed over the holidays. It now looks like the chair will not be delivered until 1-17. In the meantime my bedridden mother must have bedbaths rather than a shower and use a bedpan. Our bad situation continues. When I called them, they were nice, they gave me a 5% discount, but it does not cover the discomfort and unhappiness. I just wish they had been honest.
Review by Kaushalya2 years ago
This was the first time I had used this company. Customer service was outstanding and easy to order and track our shipment.
Review by LRahman2 years ago
I decided to return an item un-opened. Your company returns takes 25% off the original purchase price. This is the last time I use your system. From now on only Amazon.com.
Review by Nood Kairuz3 years ago
I like the easy installation. The end caps don't mold exactly to the shower pan but come close. Had to use silicone to finish the job.
Review by DopeyDor3 years ago
We purchased a shower chair for our disabled son and found it to be of decent quality and dealing with this vendor has been seamless.
Review by Bafford3 years ago
I received the best service and delivery time was quick turnaround. The part I needed was dead on!