The care givers that Care Indeed have been of mixed quality. Some of them are excellent and some of them just want to stare at their phones all day.
The most frustrating part of Care Indeed is their internal processes and customer support. Invoices are frequently inaccurate. Every bill is an adventure. In addition, they do not respond to emails or phone calls on a timely basis.
Review by Manv Lefteriou5 months ago
Excellent care giving.
CareIndeed provided the best case we have received so far.
They seem to invest highly in their care-giver's development so the results are not surprising.
Thank you CareIndeed team for your great service!
Review by DLeclerc8 months ago
THE MANAGERS I DEALT WITH,HANNA AND MARY, RAN A TIGHT SHIP, CLOSELY MONITORING AND ASSESSING THE ACTIVITIES AND WHEREABOUTS OF THEIR EMPLOYEES.
MOST DAYS WERE A NEW ADVENTURE, OFTEN REQUIRING QUICK CHANGES TO SCHEDULES, HOURS AND ACTIVITIES.
HANNA AND MARY WERE CONSISTENTLY FLEXABLE AND SUPPORTIVE OF OUR CHANGING NEEDS. THE CAREGIVERS WERE GENERALLY WELL TRAINED AND HELPFUL. JACINTA/JEZZ WAS TRULY OUTSTANDING.
Review by Muaad9 months ago
I have been working with Care Indeed for more than a year now and have found their service and staff exemplary! I have a very challenging disabled adult child that requires round the clock care. Management and staff have been great. In particular, Joett, Luigi and Martin have done a great job making sure my daughter has the care she needs. Communication avenues are solid. I started by adding them in part time, it was not long before we decided to use Care Indeed 100%! Today we have a wonderful main, full time care giver that regularly exceeds our expectation for good care - maybe name change to "Great" Care Indeed! So grateful for this agency and it's staff!
Review by Tasicious9 months ago
Office staff is exceptionally responsive to my and my son's (my primary caregiver) needs, with a hands-on personal touch. Attendants are professional, compassionate and have lots of patience with me, for which I am very grateful. The only reason this rating is not 5 stars is for lack of continuity of care - too many changes in caregivers. Otherwise, I highly reccommend this service.
Review by FayLinda10 months ago
Review by Killari10 months ago
Mar is very polite, hard working and pleasant person. She taken care of our mom very nicely.
We are very happy with her work and will be requesting her back to help our mom.
Review by Vergellio11 months ago
Well trained women who truly CARE for the sick client.
Review by Mohamedi Derrow11 months ago
Care Indeed is a professional and truly caring firm who was able to find the right caregiver in short notice. They have experienced and caring caregivers. they helped follow up on my request promptly and checked along the way how everything was going.
Review by Ckl11 months ago
Care Indeed is a valued partner for our family. We entrust them with understanding our specific needs, matching the appropriate caregiver with those needs and providing flexibility on scheduling. Additionally, vetting and training of their caregivers is an important part of their service and they do this very well. Having a company do all of the above is no small task.
I took care of one parent without using a service in the past and I can say that the "peace of mind" knowing that someone is assisting in the challenging privilege of taking care of an elderly person is a highly valued asset.
Good well done!
Review by Bookerprize Toall11 months ago
Good basic work!
Review by Tutor Derrow1 year ago
She did a fine job but our situation changed.
Thank you for your help .
Paul and Allice Morin
Review by Dineesha Madorin1 year ago
I have enjoyed my experience with Care Indeed. My Caregiver for my husband has been exceptional. I am so pleased with his service.
Review by Misjel1 year ago
I engaged Care Indeed to provide additional support for my Mom who was in Memory Care. She had been gaining weight since starting a new medication and the memory care facility wasn't able to provide her enough care. We needed help with getting Mom ready in the morning and with doing her PT exercises regularly. Care Indeed quickly helped to provide additional staff. The staff assisted with Mom's PT exercises and it was the first time at the Physical Therapist actually said that she made improvements. The staff Care Indeed provided appeared to be truly caring and my Mom really appreciated them.
Review by Taukia Woldenberg1 year ago
Mark Naval from Care Indeed has been an excellent caregiver. He works very well with my elderly father, who has suffered from a severe head injury, as well as dementia. My father needs someone with a lot of patience and compassion, as well as skills and strength to help him in the bathroom. Mark is able to assist my father with all of these needs, and we are thankful to be able to rely on him.
Review by Myne Mixides1 year ago
Skilled, friendly caregivers for my young adult daughter (recovering from brain injury). They are available 24/7 and are very flexible about changes to schedule.
Review by Flamboyant1 year ago
Care seems very good. Reliable service & very communicative with the family.
Review by Museltook1 year ago
Reliable and caring staff you can trust your loved one with!
Review by SunnyC Bogaromi1 year ago
The care provided has been quite good, but scheduling efficiency has been poor. The reponse time to messages left on the ClearCare site has been very inconsistent.
Every change in schedule has been rocky with numerous personnel changes prior to the event. It feels as if the agency is constantly scrambling to find workers.
The care giving is obviously the most critical measure of a senior care agency, but needed improvements in the scheduling reduces my rating from a 4.5 to a 3.
Review by Jannin1 year ago
I’ll highly recommend your agency for being so caring & professional with me.
Sincerely...Marcie M. Williams
Review by Chengcheng Electics2 years ago
The care attendants are intelligent, well trained, enthusiastic, and make me feel cared for. The office staff is very helpful in dealing with last minute changes of plans
Review by Izuku2 years ago
Excellent home care provider service. The Management team and staff did an superb job in arranging the home care needs that I had requested once I was released from the hospital. The home care service was beyond
my expectations, I was really impressed with the care staffs abilities and skills that was required to assist my needs. Awesome Home Care Provider Service, not to mentioned the rates were affordable and manageable financially. Go Care Indeed....God Bless
Review by Raenagray Ingvaldsen2 years ago
Care is excellent, and I have the best caregiver of all!
However, I find their bookkeeping almost impossible to follow. It would be so much easier if I would get an end-of-the-month statement (like a credit card statement) rather than the bits and pieces of each visit within the month. It is a headache!
Review by Fillacone2 years ago
For the past five years Care Indeed has taken excellent care of my elderly clients
Review by JMontantes2 years ago
My 95 year old Mother is still getting used to becoming a widow. My Father passed last summer, 2015. They were together 64 years and have been in Menlo Park for at least 80 years. My Mom is proud and determined to stay at home and luckily my Dad made sure we had some resources for that. Careindeed has been so wonderful to my Mom! She has" company" 24/7 and the caregivers have been very attentive and helpful. My sisters and I appreciate the company very much.