It seems most of these Instagram and Facebook clothing companies advertisements are clearly all the same. Chinese items by size and quality. Items not being delivered. Knowingly missing items from order. No telephone number, where yet again, contacting through email, etc. Don't waste your money and don't waste your time shopping here. It will only result in contacting this company by message, not by phone, then contacting your Credit Card or your on-line payment system, resulting in frustration and loss and we don't need these particular companies preying and taking advantage, complicating our lives even more. I've been shopping online since 2002, and I can assure you these fly by night on-line clothing stores change their company names every few months.
Review by Delesah3 weeks ago
I ordered from them over two months ago. I received a tracking number from them, but still no product. I get updates from USPS that they are still waiting on the shipment from the manufacturer. I think that the generate shipping numbers without actually shipping the product. Cute clothes, but I think I have been scammed.
Review by Bhekani1 month ago
2.5 months to arrive.
received a $5.00 quality dress you would buy on from a street vendor in asia
Review by Parcelforce Zorob1 month ago
Never received my order! Reached out to them and no response. Do NOT buy anything from them, they are either a total scam or completely incompetent. Either way, they do not deserve anyone's business!
Review by Christe Kluizenaar1 month ago
The items I have ordered have been taking over 2 months to arrive. The first dress arrived and was completely see through. Second dress arrived with no size tag. Fits extremely small and all seams are not even throughout the construction. It all seems odd centered. Another package has yet to arrive and says it delivered and I have been waiting over 2 weeks for a response.
Review by Argeusko2 months ago
The order took over 4 months to get. In the meantime I tried many times to cancel it. Customer service did not return calls, emails or other inquiries. It finally arrived and the sizing runs way small. It is cheap quality. I would be shocked if you could.wash it once and it still hold shape. I would send back, but I am unclear where to send it to. Don't waste our money on this. The dress looks nothing like the picture. Total SCAM.
Review by Limmers2 months ago
I ordered 2 items online back in May, right from the start there was poor communication. A few weeks after my order I had to email them asking the status. Then then sent me a email saying it may take time but it was shipped out and they sent me 2 tracking number(usps). It's now July and my tracking barely updates. I don't know if its a fake tracking number. But trust me you don't want to go thru this.
Review by Juvitich2 months ago
I received my order from Caramelitta a few days ago. It was rolled up short sleeve dress with pockets. I love everything about it! It's made of soft cotton material, very comfy. The color is beautiful, royal blue. I'm size 2-4, ordered Small and fits me perfectly. In the fall I will wear it with a jacket on, it looks fantastic with an ivory jacket. I would definetely order more colors of the dress when my size is back in stock.
Review by MomVA2 months ago
I have been waiting over two months to get my product. The service is ridiculous. They continually send me promises that it's shipped and the shipping takes time. But the shipping shows it hasn't even left the facility. When I ask about it they're response is the same. They don't care and don't help. I have now opened a dispute with my credit card company. Will never get the dress. Ridiculous. ONE WORD: RUN!!
Review by Sopharany2 months ago
Items are shipped from China - not California. Every time I email, I get an auto response -- "We are a small business and we endeavor to reply to all customers within 48 hours. As we have a small team so far, sometimes it may take a bit longer. We apologize for this inconvenience."
THE TRACKING NUMBERS THEY PROVIDED ARE INVALID WHEN I CHECK THEM. I am trying to get my money back. No phone numbers for a customer service rep either.
Review by Yacen2 months ago
Ordered in may, May 1st to be exact. Have received 2 email confirmations since that day, only because I have complained as to where my order is?
The "automated" response is the same every time. Also, if you try to find a phone number there is not one to be found.
I say to stay far and clear from this company. It's a total scam. NOW! if my clothing happens to show up, i will gladly revoke this review, however if i hold my breath over it I will dead by then.
Heather in Indiana.
Review by Kugen Rodnicki3 months ago
I placed an order , waited over 3 weeks to no avail
Cancelled order and have yet to receive refund /credit card refund
Customer service at best non existent
Review by Bogheanu3 months ago
I ordered some shirts 2.5 months ago and am still waiting. i have contacted customer service on several occasions and their response is a tracking number. DON'T use this company...they are horrible.
Review by Birgith3 months ago
DO NOT WASTE YOUR MONEY ! QUALITY DISGUSTING. NO CUSTOMER SERVICE. DISHONEST. PRODUCT DOESN'T ARRIVE. THEY WON'T GIVE A REFUND. THEY WILL NOT RESPOND TO EMAILS. SAVE YOURSELF THE GRIEF - SHOP ELSEWHERE. I AM SO ANGRY. I WILL BE GOING TO THE BANK TO REVERSE CHARGES.
Review by Adeane3 months ago
Saw this dress on Facebook and I loved it. Had to try it. It took 6 weeks to arrive, It's definitely home-made (my mom can make this stuff). It's itchy, polyester and you can see through the cheap material. I ordered an extra large. It might be an extra large for an American child but definitely not a 6 foot tall 195 lb woman! Holy crap it isn't comfy at all. Don't let my smile fool you. It is $40 worth of $2 dollar polyester made by some poor, talented person who probably was paid less than it cost to ship!! Don't waste your money ladies! And I was a sucker and bought 2 dresses!! Added two photos and the advertised photo..
Review by Nslfigocueifoov3 months ago
Ordered a top a month ago. Still has not arrived. Emailed them and they sent me a bogus tracking number that says it is in process (for 2 weeks now!). If shipping was going to take this long, they should say so when ordering. Asked for a refund and they have stopped responding. Check their FB page where comments are hidden..red flag. Based on other reviews I'm doubtful the top will ever arrive and even if it does, it will likely be of very poor quality. Do not shop there. I wish I had checked up on this business before buying. Lesson learned to always check every business and never buy through a FB or IG ad!
Review by VelPete3 months ago
It took over a month to get my items. I kept writing asking where they were, they kept saying it shipped, but the tracking # kept showing that it hadn't left their facility. It finally arrived yesterday. Straight from China. So upsetting when the website shows a California address. The clothing was so bad. Not even labeled, stitches pulling out, some areas not even stitched. The dress I ordered was so see thru you could never wear it out in public. I have demanded a US place to return, and a full refund. No word yet.
Review by Aryav Nowah3 months ago
Ordered a month ago
No delivery no way to reach them
Don't order from them
Contact BBB and your CC company
Review by Michiana Rusalic3 months ago
WARNING!!! DO NOT ORDER FROM THIS COMPANY! I placed an order over 3 months ago. When I emailed inquiring about my order, they responded with tracking number. When I tried to track the package, there was no information available (tried this several times). I emailed them numerous times after this and received the same automated email saying there may be a delay in shipment. When I asked for a refund. it was never acknowledged, just sent the same automated response. HORRIBLE!
Review by Margria3 months ago
its been 2 months since i ordered and i still dont have any of the items. I keep emailing and they told me a month ago that it was shipped, when again i followed up a month later, they said they item has JUST been shipped. What a horrible business model and they dont give you any return or exchange info, for which i asked multiple times, The only thing they said via email replies is to take a picture of the item, which i am not sure how it will help. Anyhow, i wish i never saw this website and never ordered, wasted my money and i never got my stuff yet, going on 3rd month.
Review by Cheslett3 months ago
DO NOT WASTE YOUR MONEY. It's a scam. Absolute rubbish, cheap fabric, zip doesn't work. Sub-standard stitching. Took a month to arrive straight from China still in the Chinese factory's wrapping!! Emailed Caramelitta under their Returns' policy but no one responds!!!
Review by Daphiney Silvetti4 months ago
Worst experience ever! It's been almost two and a half months ago since I ordered from this company. Still no dress and no refund either. Nothing but fake automated replies and fake tracking info. Never ever again!!!!!
Review by Shivanand5 months ago
I placed a large order and it never came! They keep sending the same response email saying it's on it's way. That was over 8 weeks ago! I asked for a refund and no response.
Review by FLbiker5 months ago
It has been over a month and they have not sent me my order. I think they are a scam. I try and contact them and get the same canned response.
Caramelitta is rated 2.0 based on
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303 Twin Dolphin Drive Redwood City