3 months after claiming for a new phone I still don't have one. They claim to have sent out multiple phones to me and not one has arrived.
Obviously they were just stalling me, hoping I would give up and they wouldn't have to pay out.
It worked. Congratulations Captain Cover. You win.
Fortunately my home insurance sent me a new phone within 4 days of me making a claim. That's how you run an insurance company.
Of course, they refuse to pay back any of the money they took for the services they failed to provide. Avoid Captain Cover at all cost, they're a bunch of liars and thieves.
Review by Muthuraj4 months ago
Not had to make a claim so can’t comment on that process, but offers a great level of cover at a great price, easy to set up.
Review by AndrewCockcroft MacBhruithainn4 months ago
Straight forward & easy to use
Review by Yantra4 months ago
Excellent service,would recommend.
Review by VStaples Vaters5 months ago
I have used this company for over 3 years and I can say it is a very reliable company at a valuable price.
Review by Bafford5 months ago
The cheapest mobile insurance on the market with 3 levels of cover. Their website is straight forward. Its easy to get to a quote for your particular model of phone. Then you can have peace of mind that your phone is covered for 12 months. What more could you want?
Review by HaseX5 months ago
So easy to use and quick to sign up, cheaper then a lot of other sites so hopefully alls good.
Review by Katonya Rechner5 months ago
Second time I've used these never had a problem would keep using them .
Review by Andron5 months ago
Perfect service, couldn't have been made any easier!
Review by Firdosa Bernalt5 months ago
Great company excellent service would highly recommend
Review by Doreen Edwards6 months ago
Great company, 5* defacto rating so I know that my phone is in good hands if it ever goes wrong!
Review by Eltattyhead6 months ago
I would recommend Captain Cover to all concerned or who ask me. Ihave dealt with them from just insuring my daughters phone . To also claiming for a damaged phone and the process was easy to do , the help given was brilliant from the word go and made it less stress full and easy to complete also very good competive pricing for all items needing insurance ..
Review by Paix6 months ago
Great price and great service for my 2 mobiles.
Review by Grogie Sashenka6 months ago
Does what it says on the tin
Review by Anre Gyunesh6 months ago
5/5 for customer service and great price! Highly recommend!
Review by Chavin6 months ago
Review by AnkeS Jaeckel6 months ago
Easy to deal with, simple and reliable
Review by Bafford Fligel7 months ago
Fast, reliable. Also everyone I came across was very helpful on phone or email guiding me through the process. Technicians actually email you through some of the steps to confirm state of mobile and colors available on substitution mobile. What should be simple really made simple.
Review by Riznsn7 months ago
Reliable and trustworthy
Review by Joville Garvine7 months ago
Easy to set up and very competitive price
Review by Coiner7 months ago
best service around
Review by Simkin8 months ago
Above average no problems!
Review by Lmdep8 months ago
Very cheap, convenient and easy to deal with
Review by Istrati Silavent8 months ago
So quick and easy to do and saved me money... Even better