I have reported this gang of criminals to the FBI. In 2011 I purchased 50k worth of gold and silver coins from them. They told me then if I held onto for 5 yrs. I would be able to pay cash for a house. In 2018 I'm retired and exercised their buy back policy. They said they would only give me a trade for 36k in builion and they sent FEDEX to pick it all up. The trade never happened as they said it would within 10 days tops. A few months later I get a call from the Ex.VP. Siniva Walker saying they are declaring bankrupcty and that I won't get anything. They stole my retirement savings.Convinced me to send it to them, then kept it themselves!
Review by Dokun1 year ago
Good service. Attentive to detail. Ken Russo gets a gold star.
Review by Ilyash2 years ago
AS YOUR COMPANY KNOWS, I WAS CHEATED AND GIVEN BAD INFORMATION, WITH 3 OTHER COMPANIES IN CALIF!!!! I JUST HOPE AND PRAY HARD THAT WITH GOOD HONEST FOLKS AT "CAPITAL GOLD GROUP", I CAN RECOVER SOME OF MY LOSS I WORKED VERY HARD FOR, IN ORDER TO RELAX IN MY OLDER DAYS, PLUS..... HELP MY THREE GRAND SON'S GET INTO COLLEGE............
ONCE AGAIN....THANK YOU VERY MUCH, AND KEEP ME POSTED ON "OUR PROGRESS!!!
I TRUST THAT YOUR STAFF WILL ALWAYS SELECT THE BEST PLACES TO INVEST MY MONEY, FOR GOOD RETURNS!!
FORMER US MARINE(30 YRS SERVICE) AND FORMER DEPT. OF ENERGY ENVIRONMENTAL MGR.
JOHN LEE BELL-----------AGE 77.....YUK!!!!!!!!!!
Review by Tasnuba Manzo2 years ago
CGG was informative, through, honest, and courteous, thanks to Mr. Robert Morelock.
Review by Alintia2 years ago
They're very knowledgeable and walked me through every step. They made it easy.
Review by Azaria2 years ago
Andrew and Ken were looking out for our best interest and we changed the way we have our retirement set up. Due to the updated news coming out from this Presidency.
Review by Mojammal3 years ago
Jonathan Rose, of Capital Gold Group, is a con artists who talks fast and talks people out of their retirement. He convinces people to roll their entire retirement into gold and charges them 30-40% commissions. He targets the elderly. He laughs about it with employees. He tells them to hold the gold for the long-term, so he doesn't have to deal with them for awhile. There are numerous complaints about him. He changes his business name, website, and business address to try to run from complaints. He used to be Start With Gold. AVOID THIS COMPANY. Buy your gold from the treasury. He will threaten to sue you if you complain about him.
Review by Benetron Derrow4 years ago
This company is really great! I love this company. I chose this Capital Gold Group because of their great customer service and all of the representatives are very knowledgeable about gold investing and the advantages of it. From the moment you call in, you know you're dealing with people who know their business and are willing to pass on the knowledge to you. I had a great experience and finally I recommended to everyone.
Review by Rfu4 years ago
I was familiar with the concept of gold investment but I simply never got involved. However, Capital Gold Group introduced me into the gold investment market and provided me with a step by step explanation of what I needed to know to get started and how to profit in the end. The service was simply outstanding and I was very pleased with the patience they provided for a novice such as myself. I had my doubts at first, but Capital Gold Group has made me a firm believer in gold investment.
Review by Abdolkarim Swofford4 years ago
I purchased quite a bit of gold with Capital Gold Group Inc. several years ago before the prices skyrocketed. Best choice I ever made. Their advice has led to a more secure future for my family and I could never thank them enough. I'm just sorry this review is so late coming.
Review by Healthnosideffects Fahnboto4 years ago
Having never sold gold or silver before, I had no knowledge about the process. I chose Capital Gold Group because of their overall great reviews on Yelp and Google Plus. I felt nervous upon arrival, but I was greeted the instant I walked through the door. The staff was knowledgeable and their shop was clean and presentable. I had a great experience and I will continue to recommend them.
Review by JacquiM4 years ago
My sister and I have worked with Capital Gold Group for 6 months. They help us set up a Self Directed Precious Metals IRA. We bought the products directly from this company, and always have amazing user experience with their staff. They are friendly, helpful and professional. I will also use them for a small investment I want to make in gold and silver coins. This is a highly reliable company.
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21700 Oxnard St. Suite 600
Woodland Hills, CA